22 techs with a combination of over 100 years experience in Tucson since 1978*** 35 years as the largest independently owned and professionally managed facility. There is nothing you could ever possibly need as repairs for any vehicle on the road or dirt.
Business highlights
47 years of trusted experience
Services we offer
With 22 techs for collision, mechanical, and everything from A thru Z for every vehicle on the road. there is nothing we do not do or cannot direct or advise.
Description of Work: I had some mechanical work done there and they did a great job at a fair price.
Rating Category
Rating out of 5
Yes, I recommend this pro
Gwen F.
02/2012
1.0
auto repair
+ -1 more
I called them every so often asking about the status of the car, and each time I asked that they would drive the car around to keep the tires and battery functioning. Around November, they said my battery was dead, but I had a brand new one before I took my car to them. It was there for 6 months and they charged twice as much as they knew I could afford. When I finally called them to say I was sick of waiting and was coming to get my car, and they said the part was on its way. They charged $75 to drive the car a few blocks for emissions testing. When I got my car back, there were no brakes! They always promised to call me back, but they never would. I ended up paying over $700, even though we discussed $300 was my limit.
Description of Work: I took my car in to them in June to rebuild the carburetor. They said they had to find one that they could buy, as they could not rebuilt it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$700
Response from FAMILY AUTO BODY & REFINISHING
[member name removed], In August Of 2011 you brought your vehicle in for a bad mis and basically undrivable, it is a 1972 Gran Torino and we explained that your vehicle needed alot from sitting for long period of time, you stated at the moment to take our time you only had 300.00 at this time and offered us to hold your title while we wait as you come up with the funds to get your 1972 Gran Torino running again we did tell your title was not needed to work with you. I suppose the saying no good deed goes unpunished is appropriate. No carb was needed it was bad fuel, fuel tank with lines and tune up issues as well as hoses belts ect.. I trully am sorry you feel the way you do, however I do not feel you have been fare in the complaint you have given us after we have worked with you, your vehicle was finished in September of 2011 and you picked it up in February 2012. The work we did is warranteed for 1 year and we will extend the warranty for another year. If you have any issues please do not hesitate in contacting me directly. Thank you, Joey Sorce General Manager
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Service Categories
Auto Service,
Generator,
Motorcycle Service,
Auto Glass,
Boats,
Welding,
Heating and Air Conditioning,
Auto Tires,
Auto Painting,
Auto Body Work
FAQ
FAMILY AUTO BODY & REFINISHING is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 AM
Tuesday: 7:30 AM - 5:30 AM
Wednesday: 7:30 AM - 5:30 AM
Thursday: 7:30 AM - 5:30 AM
Friday: 7:30 AM - 5:30 AM
Saturday: Closed
FAMILY AUTO BODY & REFINISHING accepts the following forms of payment: Discover,Financing Available,MasterCard,Visa
Yes, FAMILY AUTO BODY & REFINISHING offers free project estimates.
Yes, FAMILY AUTO BODY & REFINISHING offers eco-friendly accreditations.
No, FAMILY AUTO BODY & REFINISHING does not offer a senior discount.
No, FAMILY AUTO BODY & REFINISHING does not offer emergency services.
Yes, FAMILY AUTO BODY & REFINISHING offers warranties.
FAMILY AUTO BODY & REFINISHING offers the following services: With 22 techs for collision, mechanical, and everything from A thru Z for every vehicle on the road. there is nothing we do not do or cannot direct or advise.