Fairway Cooling & Heating LLC

Very professional. Would recommend very highly.

I have tried multiple AC contractors over the past 15 years but I like Fairway the best. No sales pressure, no expensive contracts, reasonable maintenance fees, competent and polite technicians, always available to answer questions, and they always show up on time. When routine maintenance revealed one of my AC units needed a small, inexpensive part they sent an employee right out to my house to deliver it to the technician instead of making another appointment. They recently installed a virtually silent mini-split in my bedroom which is a huge upgrade over the noisy wall AC unit I had been using for auxiliary cooling. As usual, their service was prompt and professional. I highly recommend them.

Better than I could have ever imagined. Professional from the initial service call, details on the new units, pricing, warranty, and installation date. The installation was on the day and time promised. Visit from the owner as it was installed and follow up after. I recommend them 100%, no hard sell tactics, fair pricing and professional service from beginning to end.

Ron showed up a few minutes a request for service. He had the needed part in his truck. Work was completed very efficiently and clean up was done well. Gained a very loyal client for future A/C issues.

The owner had to reschedule my furnace check-up from my original appointment that was set up in October due to it still being so warm, and it would have been warm for the technician to be up in the attic (and also warm to run the furnace for a bit). At the newly scheduled appointment, the technician (Ron) arrived as scheduled and immediately began checking the furnace in the attic. He noticed part of my furnace loose and tightened it to help it run more efficiently. He also looked at the a/c. I very much appreciated to the time Ron took to look at both of the units. I will definitely use Fairways Heating and Cooling again to have the a/c serviced in the spring.

Right product, right price, right attitude, quick and efficient! No bull! Completely satisfied!

Fairway Cooling and Heating did an excellent job in every aspect. To start, the owner did not do high pressure sales. He listened, worked with us and offered the system we needed. The pricing and warrantee were excellent. His team was professional, prompt, courteous, and did an excellent system install. We have zero complaints and highly recommend them.

The evaluation was for a second opinion to see if we really needed replacement. The two technicians did the cleaning/tuneup of our existing HVAC system. They were thorough and friendly and didn’t try to sell services or give us panicky recommendations like the other team. Needless to say, we really needed a new A/C and furnace. Not unexpected and we had gotten quotes last year. The surprise was when the salesman didn’t try to push us in any way, and was knowledgeable and helpful. We’d had several quotes the year before, so we were leery of sales. What a pleasant surprise. We discussed our options with him and he respectfully gave us time to consider. It was refreshing not to be pushed to “sign the dotted line” before he left! After our deliberation, We decided to go for it and signed up the same day! The price was right, too. The technicians, again, were friendly, professional, neat, and timely in the replacement and were done in a day with very little disruption to us. They even came back to help us with thermostat adjustment, as we didn’t do it right. Very nice guys. I don’t particularly like to write reviews, but I am quick to complain when there are issues, so I thought it important to give this one! I told Brian, the owner, I wanted to write a review, because anyone considering HVAC work would be smart to consider Fairway. You’ll thank me later!

My experience with FairwayCooling and Heating, from start to finish, was impeccable. What a joy to actually get great service! Bill, a man who had addressed my leak issue three times and recommended a new system at a decent price (I do believe he was integrous but lacked experience with coil leaks), had me looking for alternatives. I checked Angie’s List and Next Door Neighbor for recommendations. Knowing I needed at least 3 quotes, I emailed over a dozen places to see who would respond. Only two responded to my request in 24 hours, one being Fairway. Several more responded 3 or 4 days later. Many never replied at all. From our first interaction, Brian McCulloch from Fairway, stood out. He is incredibly personable, knowledgeable and forthcoming. He was patient with my questions which spanned over several calls (some because of contradictory information from others). I know we’re in his busy season, and yet I felt I had all the time I needed to make sure I was making my best decision and choice. He also explained the name of the company: Fairway. They want to do business the fair way. Making money but not gouging people. Finding skilled personnel in every area and paying them what they’re worth for their knowledge, experience and training, but still not creating unbelievable markups. Brian had an idea of what was wrong — and that the whole system probably did not need to be replaced. He sent out Rene and Jesse. They were both professional. It was the first time that I can remember that a service person listened to all my information about what had been happening, gave me eye contact, wasn’t fiddling with any device while I was talking. Wow, to be listened to! I thanked them for that. Rene responded that I knew my system better than anyone. The info I gave them was helpful. Rene then proceeded to check out the system. He was the only person, out of the three who came out, that took off the container above the coil. That was in his first two minutes. It was clear that it was leaking — badly. Coil leaks are generally small leaks and hard to see but these were 4-8” oil spreads inside, so impossible to miss. Brian gave me a bid on getting the new coil. He also gave me a 10% senior discount. Rene said it was a great price. I did not get a bid on this from anyone else (though I tried), so I can’t say where the bid came in. Then another call to Brian, as someone said that most likely I would need a new compressor soon, as the low freon hurt it. As it automatically shut off, I wasn’t clear that was true. I didn’t want to buy a new coil, then have to buy a new compressor, then have to buy… (might as well buy a new system at that point). I had asked Rene about other parts when he was there, but he didn’t mention compressor. Brian and I weren’t sure he checked it. So he came out again — free of charge — and tested the compressor. He said he already knew it was fine because of information he had and that it shut off automatically when freon was too low, but he gave me peace of mind by checking it specifically. He was right, it was fine. They ordered the part and put it in as soon as it came. My AC is working the best it ever has in the 18 months I’ve been here. I can’t believe the difference! And I didn’t have to replace the whole system, which is only 8 years old. Every person, and every interaction I had with people from Fairway, was easy, comfortable, enlightening, and comfortable. I never felt pressured, I never felt scammed. Instead I was listened to, respected, given appropriate information. If you want skilled, highly proficient people, doing business the fair way — choose Fairway!

It went beautifully. The workman jumped in and got what needed to be done-done. The old furnace and water heater were sitting on a pedestal and they weren't doing anything with the water heater but they wouldn't put their furnace on the same pedestal until they put some additional support on the structure. I can't say enough good things about them.

It went wonderful! They were on time and very professional.

service was great, they were very professional and i really felt that they were taking care of me.

Put in a new HVAC in Tucson. They were very professional and easy to work with.