DirectBuy - Tucson

Founded 1971 • With Angi since May 2012


(3) Verified Reviews

Business Details

Phone Number


1951 W Grant Rd. Ste 160

Tucson, AZ 85745


DirectBuy of Tucson is a members only club. We have been in Tucson for 25 years. Our members can buy directly from over 700 manufacturers and we also have local suppliers.

Verified Reviews

A few reviews for this pro...


robert E.

We have been Direct Buy members for 3 years. In November 2012 we bought a top of the line HVAC system with air purification, humidification, and new ducting. Their contractor was great. We highly recommend purchasing a membership as we saved over $4000 in discounts purchasing through Them. The savings more than justify the membership costs and their contractors are top notch

Description of Work
Installation of at heating and cooling system from Intelligent Design Air Conditioning and Heating

Category heating & air conditioning/hvac, buying services

Service Provider Response

Thank you for taking the time to post on the benefits of a DirectBuy Membeship. Intelligent Design has worked with many DirectBuy members and we always receive positive feed back. Thank you again and we hope you continue to use your membership and save money!


Christine L.

The basic idea of Direct Buy is simple - you pay a membership fee, and you then are able to purchase a vast array of products at manufacturer's prices - i.e. with NO retail markup at all (warehouse clubs, in contrast, do have retail markup on the stuff they sell - their markup is just lower than regular retailers). When we joined (late 2011), we knew that because Direct Buy membership costs about $3K, it might take a while to get to the and quot;break-even point.and quot; (the point when your savings from making purchases through them cancels out the paid cost of membership). But, because we were fixing up a new home, we were able to and quot;break-evenand quot; pretty quickly, and have been doing nothing but saving since. So far we have bought through Direct Buy: a refrigerator, a clothes dryer, a washing machine, new carpet, a dresser, a bed, and silverware at manufacturer pricing. They also have relationships with other services/retailers around town that offer a discount on their services/products to DB members; we got a new HVAC system through Intelligent Design HVAC with a DB discount, and also bought tons of Dunn-Edwards paint with a discount. As far as cost-effectiveness, Direct Buy was definitely a good decision for us, and would be a really good investment for anyone planning on doing any remodeling (new floors, cabinets, countertops,etc), refurnishing, redecorating, and/or getting new appliances/electronics. I only have two and quot;complaintsand quot; about Direct Buy. (1) They have limited weekend hours (no Sunday at all), which makes it difficult for those with regular work obligations to get down to the showroom. It would be so nice if they were open all day on Sat and Sun - we have so many projects to do there, but cannot go during the week, and Sat is not great either, unfortunately. (2) The website is a little slow and many products aren't online (showroom only). Because we have a hard time getting down to the showroom, we would love to see the website expanded and sped up (it has improved quite a bit lately though).

Description of Work
Joined in 2011, and have since made many home improvement purchases through them.

Category flooring contractor, heating & air conditioning/hvac, buying services, furniture sales, appliance sales, home remodeling

Service Provider Response

Thank you for taking the time to write a review of DirectBuy. It helps to get the word out about the benefits of being a DirectBuy member. We will help in any way we can since it is difficult for you to get in to the Club. We can take orders via e-mail. Thanks again!



I am really having problems with them. You have to pay $3000 up front to them. Then you are supposed to be able to buy things at the manufacture price. The thing is they add their 8% handling fee, delivery charge, fuel charge and tax for buying on the internet. The trying to get through to them is very difficult. It took my six months to get my kitchen cabinets ordered. They are supposed to be top of the line though. I still think buying cabinets is not easy with the Direct Buy. My pantry cabinet door warped at the one corner recently. I was able to get a replacement door free and easily corrected the problem. That was a big plus for the Tucson Direct Buy (Sandra).

Description of Work
I purchased Brookwood kitchen cabinets through Direct Buy.

Category custom cabinets

Service Provider Response

In responce to this member...we were closed for four months to relocate our business. I am sure this affected the time frame of ordering your cabinets and why you had a difficult time reaching us. I see that you have made more purchases since the cabinet order and hope you are satisfied with your purchases.

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    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    Ask for details

    Services Offered

    Home furnishings for just about anything in, out, or around the home. We also provide installation and delivery services. Remodeling and new home construction materials. i.e. plumbing, cabinets, flooring, windows, doors, etc.

    Services Not Offered

    automotive items, swimming pools.

    Frequently Asked Questions & Answers about DirectBuy - Tucson

    How is DirectBuy - Tucson overall rated?

    DirectBuy - Tucson is currently rated 4.7 overall out of 5.

    What days are DirectBuy - Tucson open?

    DirectBuy - Tucson is open:

    Sunday: Closed

    Monday: Closed

    Tuesday: 11:00 AM - 6:00 PM

    Wednesday: 11:00 AM - 6:00 PM

    Thursday: 11:00 AM - 6:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    What payment options does DirectBuy - Tucson provide

    DirectBuy - Tucson accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does DirectBuy - Tucson offer free estimates?

    Ask DirectBuy - Tucson for details on free project estimates.

    Does DirectBuy - Tucson offer eco-friendly accreditations?

    No, DirectBuy - Tucson does not offer eco-friendly accreditations.

    Does DirectBuy - Tucson offer a senior discount?

    No, DirectBuy - Tucson does not offer a senior discount.

    Are warranties offered by DirectBuy - Tucson?

    No, DirectBuy - Tucson does not offer warranties.

    What services does DirectBuy - Tucson offer?

    DirectBuy - Tucson offers the following services: Home furnishings for just about anything in, out, or around the home. We also provide installation and delivery services. Remodeling and new home construction materials. i.e. plumbing, cabinets, flooring, windows, doors, etc.

    Are there any services DirectBuy - Tucson does not offer?

    automotive items, swimming pools.