Desert Moon Heating and Cooling Co

I called Scott on a neighbor's recommendation after the company we were with started always selling us some part or service. He was prompt, knowledgeable, and saved us $1200 for a blower motor replacement that we didn't need. We'll use Scott/Desert Moon from now on!

prompt service at a very fair price

unknown

Scott explained the various brands, pros and cons, and what my options were.  He was able to obtain a unit and install it within just a couple of days.  This was a year ago, and it's worked fine since then.

unknown

Last used company in 07-excellent then excellent now

Overall, it was excellent

Desert Moon is a small operation, but very professional, prompt, punctual and efficient. If you have an HVAC issue, give these guys a call.

.They are friendly, punctual, fair prices, and trustworthy.

The HVAC quit working during a typically hot Tucson summer weekend. I called the Home warranty folks, they sent out Desert Moon. The home warranty folks send out a different firm every time. This was my first experience with them. They're a small operation, but very professional. Tehy ID'd the problem (frozen coil) and got the HVAC working in short order. They discussed the ins and outs of HVAC repairs vs the home warranty as well as discussed options for HVAC system replacement.

I've always been pleased with their work. They were excellent to deal with and they are the vendor of choice for me for that sort of work.

It all went very well from start to finish: the Desert Moon person arrived on time, did a thorough job, answered all my questions, gave me some advice as to regular, simple maintenance I should perform on a monthly basis (clean the heat pump filter)

They've always done good work. They were prompt, professional and clean. The people that show up at the house are tidy and well groomed. All around a professional experience. The only thing that annoys me with them is they keep limited office hours, so it's difficult to schedule with them. They're very punctual, just sometimes hard to get a hold of. I would use the company again.

Very well. Scott is very honest. We were prepared to replace the A/C units as a neighbor had done. Scott advised us that we can use the units we have for a long time, yet. So, we really appreciated that he gave us the straight story and didn't try to sell us anything that we didn't need. We like the company policy of foregoing the service call if they have been out before (to thank repeat customers) plus a 10% discount on parts and labor.

Desert Moon Heating and A/C did very nice job for me. Since my A/C unit is pretty old, it tends to have a lot of problems. Although it would probably to buy a new one, they never push that on me and I appreciate that.