COOL AUTO DETAIL

Auto Detailing, Car Washes, Auto Accessories,

About us

Michael D. Moreno is a successful entrepreneur in the city of Tucson, Arizona since 1981 and has resided in Arizona since 1976. Michael has 40 years of automotive detailing experience. He began his detailing career at age 9 by detailing his brother’s ’68 Camaro for a bag of Doritos and six pack of A&W Root Beer. Currently, Cool Auto, Inc. is the city’s largest and longest running professional automotive detailing service since 1992, with 22 full time employees, averaging 8600 cars a year. Cool Auto, Inc. is an incorporated entity that is licensed, bonded and insured. Michael has long term relationships with major accounts like: Jim Click Nissan, Dodge, Chrysler/Jeep, Tucson Chrysler Jeep, Mazda, Hyundai, Kia; Holmes Tuttle Ford, Lincoln, Mercury; Watson Chevrolet, Dobbs Honda, Tucson Volvo, Precision Toyota; Tucson Subaru, Tucson Dodge, Wheel Kinetics and Vantage West Credit Union, with an extensive retail customer base as well.

Business highlights

33 years of trusted experience

Services we offer

Exterior Detail Includes: Hand wash, remove all tar, grease, grime, clay, buff and hand wax. Blackout, steam clean wheel wells and tires, and apply dressing to all vinyl, plastic trim and tires. Interior Detail Includes: Door jams, door panels, seats including seat pockets, carpets, floor mats, glove compartment, dash, console, package tray, a/c vents, mirrors and windows inside and out. On fabric seats and carpets an extractor is used to maximize the cleaning process. Leather condictioner.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
PayPal

Reviews

4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
7%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 27 reviews

Gail G.
07/2018
5.0
auto detailing
  + -1 more
We've brought our regular and classic cars to Cool Auto for several years and each time we are amazed at how they look when finished. The owner, Cassandra, and staff know their jobs. They are professionals and take pride in their work. Most recently they made my 2012 Honda CRV look like new..scratches gone, upholstery perfect, engine clean, etc. They are always busy so an appointment is best. Cassandra is a perfectionist and will be making minuscule corrections as she walks you around your car. And, should you see something, she'll have the guys go over everything again until it is perfect. Don't be fooled by cheaper detailers...you really get what you pay for here as the service takes all day.
Description of Work: Complete Detail

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Larry N.
08/2017
5.0
auto detailing
  + -1 more
Great. My Hummer that I had been hauling around dogs for years smelled like a kennel. Now it looks and smells brand new.
Description of Work: Total detail

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from COOL AUTO DETAIL
Mr. [Member Name Removed], Thank you so much for taking your valuable time to give us a review. We are so happy that met your expectations and were able to "dedog" the hummer for you! I was a pleasure meeting you and we look forward to continued business relationship. Make it a great weekend!

Lon D.
03/2016
5.0
auto detailing
  + -1 more
unknown
Description of Work: Outstanding job. Did two vehicles. Will do it again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from COOL AUTO DETAIL
Thank you for taking your valuable time to give up such wonderful feedback. There are 65 automotive detail shops in Tucson, so you do have a choice...Thank YOU for choosing COOL AUTO!

Suzanne F.
02/2016
5.0
auto detailing
  + -1 more
Took all day. Be prepared for that. They take their time but well worth it.
Description of Work: Total detail and hand wash. Made my filthy car look showroom new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Alan C.
10/2015
3.0
auto detailing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$175

Raymond M.
07/2015
5.0
auto detailing
  + -1 more
unknown
Description of Work: We had a truck detailed prior to selling it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from COOL AUTO DETAIL
Thank you for taking the time to give us your opinion on the work we performed. We are only happy when we meet or exceed your expectations. Can't wait to see you again!

David R.
07/2015
5.0
auto detailing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john V.
05/2015
5.0
auto detailing
  + -1 more
amazing work. great staff. soo impressed sent my companies vans to them. great group
Description of Work: detail car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from COOL AUTO DETAIL
Thank you for taking the time to give us your opinion on the work we performed. We are only happy when we meet or exceed your expectations. Can't wait to see you again!

Kathy F.
02/2015
5.0
auto detailing
  + -1 more
unknown
Description of Work: Excellent job on an interior detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from COOL AUTO DETAIL
Thank you for taking the time to give us your opinion on the work we performed. We are only happy when we meet or exceed your expectations. Can't wait to see you again!

JUDY S.
12/2014
4.0
auto detailing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from COOL AUTO DETAIL
Thank you for taking the time to give us your opinion.

Gale S.
06/2014
5.0
auto detailing, car washes
  + 0 more
Would rate quite high
Description of Work: Engine and underbody clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from COOL AUTO DETAIL
Ms. [removed member name], Thank you for taking your valuable time to rate out company and it's performance. We pride ourself with making sure that our customer needs and expectations are met or surpassed. We hope to see you again soon. Make it a great weekend! Thank you, Cool Auto Team

Mark G.
06/2014
5.0
auto detailing
  + -1 more
Cool Auto Detail is pretty good. They have a clean customer service and great typist. They are really reasonable about the prices.
Description of Work: Cool Auto Detail did detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from COOL AUTO DETAIL
Dear Mr. (member name removed), Thank you for taking time out of your schedule to give our company feedback on your experience. We look forward to continuing to meet or exceed your expectations. You opinion matter to us at Cool Auto INC! Thank you again and make it a great weekend! Cool Auto Team

Richard H.
06/2014
1.0
auto detailing, car washes
  + 0 more
Terrible. We specifically went to Cool Auto because the interior and trunk especially needed to be detaiiled. When we were told the detail was complete to went pick up the car and discovered that they never took the mats or carpet out of the trunk. We also found a rip in the headliner and the rear seat had a hole ripped in it as well. The rear seat needed to be repaired and the headliner needed to be completely replaced. Cool Auto did the barest minimum shampoo and wipe down in the cabin and basically sprayed armor all everywhere and did not wipe it down to make it appear shiny, Actually, all that did was leave greasy residue everywhere. The owner of Cool Auto continually interrupted us and cut us off when we were trying to have a conversation and told us that since we used a "Groupon" that we should not expect the same service as someone who payed full price. If there had not been damage to the car's interior I would have left and never went back, but they needed to repair the damages and said that they would do the detail again and be more thorough. It took the better part of a week for them to get the new headliner installed. After waiting all that time, the owner called to let us know the new headliner was in, the rear seat had been repaired and another detail had been performed. He said the car was ready to be picked up. When we arrived, the headliner had been re installed incorrectly. My wife and I had to remove several pieces of the interior trim ourselves and put them back in place correctly, all right there in the parking lot of Cool Auto while the owner stood there and got upset with us because we found all the same problems as the first time the did the job. They never did the second detail, we found the same residue left in the cabin and trunk area as when we took it in initially, There were places with dust still caked in places that were visible to the naked eye, not to mention all the twigs and dirt still left under the hood and around the engine. The part that takes the cake is that the place where they took the car to have the hole ripped in the rear seat repaired did a terrible job, also, and once again the owner of Cool Auto acted like we were the ones who had inconvenienced him by making him take responsibility for the damage. We had to take the car ourselves, race a few miles away just to make it to the upholsterer before he closed at 6 on a Friday evening. and we had to practically beg this guy to fix what he was supposed to have already done before he left for weekend. Cool Auto is not cool. And some of the establishments they partner with are not cool, either. The owner is careless and promotes doing substandard work, especially if you have some sort of discount or coupon. I recommend avoiding this shady establishment at all costs!
Description of Work: Complete car detail, including interior, trunk, engine.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Response from COOL AUTO DETAIL
Dear [Members Name], We understand that that when our company details over and above 8000 vehicles a year that mistakes will happen and with some situations the demands become unreasonable. We are a professional business that holds ourselves to an extremely high standard over the past 22 years. During that time we have come to realize that a very few customers can never be satisfied no matter how much you try to move from a perceived problem into a reasonable solution. We feel we have gone over and above to please you and your wife. We appreciate you taking your value time to leave feedback for Angie's List. We know that everyone has an option and we hope that you feel as if you have been heard. We only wish the best for you and your wife. Make it a beautiful weekend! Thank you, Cool Auto Team

Dawn J.
05/2014
3.0
auto detailing
  + -1 more
Car exterior was washed and shined, tires shined, engine cleaned, interior cleaned. However, the seats were sopping wet (water pooled on my fingers) and as seats dried (took three days) the seats were still soiled and looked unchanged. Will not use this service again.
Description of Work: Car detailing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Jean G.
04/2014
5.0
auto detailing
  + -1 more
From start to finish this was a great experience. There is either great management or perhaps just a great group of self-directed employees, or both, who are into their jobs and exhibit a no-nonsense attitude and professionalism. There is an enthusiasm about the business that is refreshing. Once we make time we will head back there with our Ford truck and Jeep. Had general detailing done once at a carwash. Cool Auto beats them hands down. We would recommend them to anyone. As mentioned above WE WILL BE BACK!!! The car looked like new when we pulled out!!!!
Description of Work: Detailed Nissan Murano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from COOL AUTO DETAIL
Thank you for taking your valuable time to do a review on Angie's List. Our passion is auto detailing and meeting or exceeding your expectations! We look forward to seeing you again soon! Make it a great weekend!!! Thank you again.

Kathy D.
03/2014
5.0
auto detailing
  + -1 more
They were a bit late opening (10 minutes) but they got the dog hair off the fabric side paneling in the hatch area which I hadn't been able to remove using my home vacuum. Also they didn't have the car ready at 5PM as they had stated but this didn't impact me. It was ready when I got there at 6:30PM. I would definitely recommend them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from COOL AUTO DETAIL
We would like to apologize for running late and opening late. Please contact Michael the owner 520-403-5753 to discuss. Thank you for your time and understanding.

Michael C.
09/2013
5.0
auto detailing, car washes
  + 0 more
My experience went very well. They did a great job with the detailing. The staff was very knowledgeable and professional. Their pricing was reasonable and even provided me with where to get a coupon online. I would highly recommend this company to others.
Description of Work: They did some auto detailing for my vehicle. Wash, wax, interior, buffed out head lights and vacuumed and cleaned the interior and dashboard and cleaned the engine compartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from COOL AUTO DETAIL
Thank you for taking the time to write a review on our service. We hope to continue to exceed your expectations! Visit us on Yelp, Facebook and Twitter and our website at www.coolautoinc.com Make it a great day!

Michael W.
05/2013
5.0
auto detailing
  + -1 more
These guys did a really good job. They cleaned the carpet, the seats and the engine in addition to cleaning the exterior. The engine looks brand new.
Description of Work: Detail Auto.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from COOL AUTO DETAIL
Thank you for taking the time to write a review on our service. We hope to continue to exceed your expectations! Visit us on Yelp, Facebook and Twitter and our website at www.coolautoinc.com Make it a great day!

Bob K.
12/2012
5.0
auto detailing
  + -1 more
l Auto DetailI just had two vehicles detailed at Cool Auto Detailing. Cool did an excellent job on both. They even honored Groupon coupons that expired in October, giving me an excellent deal! One of the vehicles, a Cherokee, I haul dogs around in and was a REAL mess; they made it look almost new, going so far as to even repaint the side rock guards. BUT......... my highest recommendation is due to their honesty. When my wife dropped off the Cherokee, she failed to remove the valuables I had left in the vehicle, including my wallet and cellphone. They were safely in a box waiting for me. I raved about how thankful I was about this, but the Owner said it happens all the time, so no big deal. It sure was/is to me!!
Description of Work: Complete detailing of two vehicles (inside and out), including under hood and headlight restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from COOL AUTO DETAIL
Thank you for your feedback! We look forward to seeing you again, soon.

Yaneisi M.
12/2012
4.0
auto detailing
  + -1 more
Went good dont think car was polished at the end
Description of Work: Auto detail from groupon

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from COOL AUTO DETAIL
Thank you taking the time to write a review. Every vehicle that we preform a complete detail on is waxed and buffed. Thank you for your feedback.

YASUO T.
06/2012
5.0
auto detailing
  + -1 more
Had to make appointment way ahead of the time.
Description of Work: Auto detail

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from COOL AUTO DETAIL
Thank you for calling ahead and making an appointment. Make it a great day!

GEORGE T.
05/2012
5.0
auto detailing, car washes
  + 0 more
I have an '05 Mustage & it was in need of being cleaned...for sure. When they got done it looked like a complete new car. Awesome work. No grease, no dirt under the hood. Inside, they pulled the Q-tips & went to work! It looks great.
Description of Work: They performed a complete auto detail - washing, waxing, cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from COOL AUTO DETAIL
Thank you for taking your valuable time to give us your feedback. Our customer's satisfaction is out number one priority! Please visit our Facebook page at cool auto inc. Make it a great day!

Bob K.
04/2012
5.0
auto detailing
  + -1 more
As with the Grand Cherokee, I had to wait two weeks for an appointment, Once I got in They went out of their way to make things pleasant. They even let me leave the Acura when I picked up the Cherokee, keeping in a fenced-in area overnight and saving me a second trip back the next morning.
Description of Work: I do need to qualify the "Price" grade of "A". I purchased this "Complete Detail" service as a "Groupon" offering which lowered the price from the regular $200.00 to $89.00. I also added 'Headlight Restoration", normally $100.00, which Michael discounted to $50.00. Other than that one qualification, Cool Auto Detail earned the grades I gave. They were professional and courteous and did a great job detailing my Acura. The services performed: Exterior Detail Includes: Hand wash, remove all tar, grease, grime, clay, buff and hand wax. Blackout, steam clean wheel wells and tires, and apply dressing to all vinyl, plastic trim and tires. Interior Detail Includes: Door jams, door panels, seats including seat pockets, carpets, floor mats, glove compartment, dash, console, package tray, a/c vents, mirrors and windows inside and out. On fabric seats and carpets an extractor is used to maximize the cleaning process. Leather upholstery is cleaned with leather cleaner followed by leather conditioner. Engine Steam Clean: Steaming of the engine, engine compartment and dressing applied. Complete Details Include All of the Above: And the trunk, trunk jams and trunk liners Plus the added Headlight Restoration, which I cautious about adding, but am glad I did. They were hazy (2001 Acura) and came out pretty darn good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from COOL AUTO DETAIL
Thank you for being a loyal customer! It is our number one goal to satisfy every customer we have the honor of working with. We complete over 8000 vehicles per year so at times there make be a wait. Thank you for your patience!

Bob K.
04/2012
5.0
auto detailing
  + -1 more
They were extremely busy when I called for an appointment, so I had a two week wait, but once I got the Jeep in they finished in one day.
Description of Work: I do need to qualify the "Price" grade of "A". I purchased this "Complete Detail" service as a "Groupon" offering which lowered the price from the regular $225.00 to $99.00. Other than that one qualification, Cool Auto Detail earned the grades I gave. They were professional and courteous and did a great job detailing a Grand Cherokee that goes off-road (very dirty everywhere) and was covered with dog hair in every interior crevice. The services performed: Exterior Detail Includes: Hand wash, remove all tar, grease, grime, clay, buff and hand wax. Blackout, steam clean wheel wells and tires, and apply dressing to all vinyl, plastic trim and tires. Interior Detail Includes: Door jams, door panels, seats including seat pockets, carpets, floor mats, glove compartment, dash, console, package tray, a/c vents, mirrors and windows inside and out. On fabric seats and carpets an extractor is used to maximize the cleaning process. Leather upholstery is cleaned with leather cleaner followed by leather conditioner. Engine Steam Clean: Steaming of the engine, engine compartment and dressing applied. Complete Details Include All of the Above: And the trunk, trunk jams and trunk liners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from COOL AUTO DETAIL
Make it a great day! Thank you for allowing us to do a service for your vehicle.

07/2006
5.0
auto detailing
  + -1 more
THE WORD THAT COMES TO MIND THAT DESCRIBES THEM BEST IS QUALITY. THE WORK THEY DO IS AMAZING AND THE PRICING FOR WHAT THEY DO IS GREAT. I HAVE USED THEM IN THE PAST AND WILL CONTINUE TO GO THERE.
Description of Work: THEY COMPLETELY DETAILED MY CAR, INSIDE AND OUT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from COOL AUTO DETAIL
Thank you for your feedback. Our goal is to satisfy every customer we have the honor to do work for. Thank you for taking the time to allow us to assist you with your vehicle!
    • 1(current)
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Contact information

1641 W Prince Rd, Tucson, AZ 85705

http://coolautoinc.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Auto Accessories,
Pressure Washing,
Auto Service

FAQ

COOL AUTO DETAIL is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

COOL AUTO DETAIL accepts the following forms of payment: Check,PayPal
Yes, COOL AUTO DETAIL offers free project estimates.
Yes, COOL AUTO DETAIL offers eco-friendly accreditations.
No, COOL AUTO DETAIL does not offer a senior discount.
No, COOL AUTO DETAIL does not offer emergency services.
No, COOL AUTO DETAIL does not offer warranties.
COOL AUTO DETAIL offers the following services: Exterior Detail Includes: Hand wash, remove all tar, grease, grime, clay, buff and hand wax. Blackout, steam clean wheel wells and tires, and apply dressing to all vinyl, plastic trim and tires. Interior Detail Includes: Door jams, door panels, seats including seat pockets, carpets, floor mats, glove compartment, dash, console, package tray, a/c vents, mirrors and windows inside and out. On fabric seats and carpets an extractor is used to maximize the cleaning process. Leather condictioner.

Contact information

1641 W Prince Rd, Tucson, AZ 85705

http://coolautoinc.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed