Code Blue Plumbing
About us
Customer service oriented plumbing company that has been serving the Tucson and surrounding areas since 2006. Up front pricing with a written guarantee on every job. Code Blue offers FREE written estimates without the fuel, trip, or diagnostics charge.Code Blue has several fully stocked trucks to take care of your plumbing issue the first time. We can usually handle same day service or schedule the call when it is convenient for you.
Business highlights
Services we offer
Sewer cleaning, Sewer rooter, clogs, drain cleaning, faucet installs, garbage disposal replacement, gas line repair, polybutelene repair and replacement, pressure reducing valves, shower drips, slab leaks, tankless water heater repair service and installs, toilet clog, toilet repair and rebuild, toilet replacement, water heater repair and replacement, water leak repair, water line repair and replacement, water softener and water conditioner repair and install., whole house plumbing inspections
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
"Thank you for taking the time to leave a review. Although the actual events a little skewed we strive to respond to all. We do not install customer supplied parts for a reason. This happens to be the exact reason. We were at your residence 5 times, that is correct. The first for a free estimate. You stated that you would buy the parts yourself and we told you there is no guarantee on supplied parts. You bought what you thought was the correct parts and we installed on our 2nd trip. The parts were not correct for your model. Not our fault, you supplied. You were angry and frustrated but it was not our fault due to incorrect parts. We ordered your parts and it took 2 months for them to arrive. When we scheduled the install and went to pick up the parts, they were still not in. This again is not our fault. The parts came in and we installed them. Our tech said you were highly upset at the price and only charged you for the parts. I am amazed that we always get the blame for the pricing on a customer's special order. I understand your frustration. A "sloppy organization with no QA process" is a little much considering you supplied the wrong parts and our supplier took too long. I am the owner and I personally came to your home to try and rectify the situation. We do not call each and every customer as there is not enough time in the day. I was informed by my Supervisor who was at the last visit, that " you would handle it from here". It would have been a simple job if your existing fixtures were still in production and we could do a simple replacement. 25 plus year old oil rubbed bronze parts are not easy to find let alone have delivered.I do not like bad reviews but it is everyone's right. I do wish the facts were presented correctly and we were not blamed for issues beyond our control. John 520-297-9949"
Licensing
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