CATALINA WELL & PUMP LLC

unknown

it went as well as can be expected

Humming along, turns on and off, good pressure, pump not working as hard it seemed. I had paid my old pump company this same amount at the beginning of 2014 without much satisfaction on how it was running and numerous mistakes.

I have been using Don for 7 years to do repairs on my well. He is courteous, prompt, always explains the mechanisms and diagnoses problems. The best part is that he ALWAYS responds. I have called him on weekends and holidays with a problem and if I don't have water, he comes very quickly. Every time I call him, I am always surprised by his promptness. He is sometimes at my well before I walk down there. He has also walked me througha problems via the phone so I can take care of it myself. He has actually taught me more about my well and pump than I ever knew.

It went very well. Don very knowledgeable.

We have used Catalina's services several times over the past 4 or so years concerning a shared well and found Don and his assistant responsive, professional and reasonably priced. The work performed was timely and well done.
Recently we drilled our own well and again called him. He was helpful to assist with decisions, prompt to deliver services and pleasant to work with. Don has extensive background in this field and his expertise is evident.
We would not hesitate to recommend him to others and in fact have done so very recently when a neighbor had issues with an existing well and asked us who we would suggest they call.

I used their services and they would not come back for warranty repair/work. They wanted more money to come back out to do the services.