BROOKE'S HEATING & COOLING SPECIALISTS

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Not only was the actual installation very competent, but he also feels strongly that the customer deserves to know in advance the total price whenever possible.  I learned later that he had to purchase some additional parts, for which I was not charged.  And his service call was much more reasonable than other companies I've used.

The fellow who came out was extremely personable and very friendly. He assessed my house and what I needed and gave me a couple of different quotes with different specifications. I accepted a quote and he brought in a sub contractor to do the duct work. They designed it which was custom work because of the shape of the house. I gave him half of the money and the duct work was done, then he arrived with a crane and the unit the next day. He completed all of the work in a day and a half.

We have used this company on many occasions. Mr. French is the one that we do all of our business with. He is punctual, reliable, honest, and always cleans up after himself. He respects our home, and always gives an estimate that he honors. There was a change once, but he notified me before doing the work. It was reasonable, so we proceeded. He even warns about unnecessary work. Last winter, our furnace gave out. We called him, he came out THAT DAY, and the very next morning, he installed a brand new furnace. He also winterizes our swamp cooler and one time when our pump burnt out, he replaced it within a few hours of my call even though he was busy. He also installed a digital thermostat and took the time to explain how to program it. This guy is an excellent businessman and a competent HVAC technician. Would and have recommended him to friends. Brooke's cooling is an awesome company with an outstanding technician.