BLUE LAGOON POOL SVC & REPAIR

Had Blue Lagoon replace the pool lights. The owner comes on site for repair work and was not happy with the condition of my pool --- we'd had algea, lots of calcium build up, debris in bottom. I couldn't think of the last time I had seen the tech do more than skim some of the debris. That tech (who had his son do a lot of his clients) has since been fired. My pool is now getting vacuumed, brushed down and all the baskets emptied and the water is clear. I had been looking on Angie's for a possible replacement, but the company took care of the problem itself.

Until today, June 3, 2014, I have been extremely happy with Blue Lagoon Pool Service. I was informed yesterday by a friend and client of Blue Lagoon that my regular pool service tech had been let go. I have never had an issue with the tech and have known him to be a very diligent worker when at my home, going the extra step to make sure that my pool looks awesome when he leaves. If it has been windy- and in Tucson it usually is, he would skim the top and vacuum the bottom after scrubbing the edges of the pool to remove any debris. He is also very personable and knowledgeable. Because we have been with Blue Lagoon since purchasing our home 2 years ago, i wanted to give the company the chance to continue their service before I looked into whether my tech had taken a job at another service. Blue Lagoon came today. The owner and his son pulled into the driveway at 11:30. They pulled out at 11:38. Needless to say, there was no skimming, no vacuuming and no scrubbing of the edges. I assume that since they are one man shy on their workforce that they are in a hurry to get through all of the accounts that they have. If this is the service that they plan to provide, they will have to drum up new business. I have never experienced the former tech doing a half #%* hurried job such as this. I will track down my former tech, or do the job myself from this point forward.