Artisan Ironworks LLC

Mr. Salcido set a convenient time to give us an estimate and was prompt and informative in showing us what he had to offer and what was and was not possible. In retrospect, when informed that we wanted the screens on the doors to match the existing side door, he did not look at the side door. I also stipulated that he use Quick-Set door locks so that the new and old locks could be coordinated. 1/2 payment was made with expectations of a phone call and delivery in two to three weeks. Two and a half weeks later, Mr. Salcido showed up with the doors for installation because he didn't have our phone number (it's in the white pages). The "antique/rust" finish was sporadically applied and after much "we want to do things right" and "but this is the way it works" and many other excuses, we allowed him to proceed with the installation. After two double doors were installed, it was noted that the measurements for the solid screen was off by 1/8 inch, so the tile threshold was ground down to accommodate it. In the process, much of the cement grout was broken and the promise was made to fix it. Mr. Salcido did not use Quick-Set locks and started another long list of excuses, finally promising to call and deliver another Quick-Set dead-bolt lock for the wooden front door so that locks could be co-ordinated. He then asked for the second half of his money and we haven't heard from him since. The grout is still broken and the locks still don't match.