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AACE GLASS

Founded 2008 • With Angi since August 2011

Aace has been in business since 2009 and is proudly serving the entire southern Arizona region. Aace glass is owned & operated by Mark and Vanessa Lopez. SPECIAL OFFER!!! MENTION ANGIES LIST AND GET 10% OFF ANY SERVICE AACE OFFERS!!!

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

2.9

(5) Verified Reviews

Showing 1-5 of 5 reviews
Jorgia B.
1.0
07/02/2017
I had a hard time getting someone on the phone initially and even emailed a few time with no response. When I did get a hold of someone and was told 1 time to head in they could do it then to then get there and told to come back another day. To then have the wrong windows tinted. I was to upset so I left and called that day and was told it would be taken care of. I messaged to see when was a good time and came in to be told they couldnt help me or fix it without me paying an additional $40. I said that's not taking care of it and that should have been said prior to me wasting more money in gas to not have this done. I probably spent close to $40 in gas for all my trips to the shop. I even had referred my mom to go there and now she will be asking for a refund to not have services done there.
Description of Work
Windows tinted
Category
window tinting
Vanessa L.
5.0
01/28/2016
unknown
Description of Work
Excellent in quality and service. Going above and beyond the call of duty. Thank's aace glass!
Category
window tinting
Robert K.
5.0
10/29/2013
I arrived about 45minutes early, but they took my car right away. My wife and went to BoBo's restaurant and had lunch which took about 45 minutes, apron returning we found the installation completed. The tinting was perfect.
Description of Work
Installed five window tints.
Category
window tinting
Vincent K.
1.0
08/24/2012
I purchased a basic window tinting package via Groupon and, following the instructions, made an appointment. On my first visit, the supervisor informed me that I would have to reschedule due to a lack of staff that day. I agreed and then proceeded to add to my order for the following week with additional films, etc. When I returned for my next appointment, my expanded order was confirmed and I was told that it would take four hours. Not knowing any better, I nodded and headed to the coffee shop. When I returned three hours and 45 minutes later, my car had not even been started and I was told it was next. Then one of the guys told me a car like mine would take about an hour. Again, the excuse was that they were understaffed. I congratulated them on their marketing but will never even try to use them again.
Description of Work
Ultimately I left after two appointments with no window tint or any other beneficial service.
Category
window tinting, auto glass
Sharon K.
1.0
09/09/2011
This company has an agent at Octopus Car Wash on Valencia to offer their services. I would recommend avoiding them at all costs.
Description of Work
The first service tech came out to replace my car windshield, but did not have all the parts to perform the job. It was two weeks before the second tech came out and actually replaced the windshield. Whenever I drove highway speeds, there was a buzzing sound from the windshield. Another tech was dispatched to correct the seal on the windshield, but the problem persisted. I called to inform the company of the continuing problem and was told a new windshield would be ordered for me. I called back after not hearing from them for two weeks and no one seemed to know anything at all about a new windshield being ordered. I then got a crack in my windshield, and even though there was a lifetime warranty on the windshield, the company refused to replace it without submitting a new claim to the insurance company. I was not out of pocket for the first windshield, but would have to pay a deductable for a second windshield. After spending weeks dealing with this company with no satisfactory resolution, I now understand why they are not authorized by my insurance company as a certified service provider.
Category

Service Provider Response

Member My name is Brock Lewis I am with AACE we here are very sorry for your incovience and thank you for the business. We are cosistantly training our techs to provide the best service possible. I would ask that you please call me at 520-709-7296 so we can solve what ever issue we had and keep providing all our customers with A+ service.

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Phone

Address

3146 E Grant Rd

Tucson, AZ 85716

Other Information

Services Offered

Window Tinting,
Auto Glass,
Notary,
RV Sales & Service,
Electronic Gadget Repair,
Property Management,
Phone Sales

Services Not Offered

Ask for details

Payment options

Check
Visa
MasterCard
American Express
Discover
PayPal
Financing Available
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

AACE GLASS is currently rated 2.9 overall out of 5.

AACE GLASS is open:

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

AACE GLASS accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available

Yes, AACE GLASS offers free project estimates.

Yes, AACE GLASS offers eco-friendly accreditations.

No, AACE GLASS does not offer a senior discount.

Yes, AACE GLASS offers emergency services.

Yes, AACE GLASS offers warranties.

AACE GLASS offers the following services: COMMERCIAL RESIDENTIAL AND AUTO!!! Installation, replacment and repair of glass, windshield, windows tinting, etching, headlight restoration, side mirrors & car washing. Window tint is a MUST on your house, business and especially your vehicles! Check out our windshield kits- a clear film that fights to keep out over 70% the heat and 99% of those harmful UV rays! Your steeeing wheel will not burn your hands ever again!!! EVEN MORE...OUR NEW CLEARPLEX product will keep ur windshield new! Ask us