Description of Work: We rented a truck to move some stuff locally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daryl P.
12/2007
1.0
truck rentals
 + -1 more
As I was about to leave the dealer with in the truck, I noticed that the mileage on the odometer was different from the mileage on the receipt for the truck. They had given me the wrong truck. They fixed this, and then I left to move my furniture. It was late in the evening when I finished and I didn't want to have the truck overnight and leave my car at the dealer. So I returned the truck late. Because of this, I did not stop to fill it with gas. And after all, the gas meter said 7/8 of a tank, so I decided I would just go pay the higher price per gallon that the U-Haul would charge for gas. When I got my VISA bill the next month, I saw the total charge of $118.02 which was almost 3X what I expected. I got charged $70 for the gas I used. The guy told me that they charge $4 per gallon so I knew this. What I didn't know was that they would say that 1/8 of a tank was 10 gallons. And that in the small print, they tell you they charge $30 service for adding gas.
Description of Work: I rented a small truck so that I could transport some furniture I bought from the store to home. The furniture store recommended this U-Haul dealer and hands out fliers for them.
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Service Categories
Rentals - Trucks,
Moving Companies,
Carpet Cleaning
FAQ
U-HAUL is currently rated 3.7 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Friday: 7:00 AM - 8:00 PM
No, U-HAUL does not offer free project estimates.
No, U-HAUL does not offer eco-friendly accreditations.
No, U-HAUL does not offer a senior discount.
No, U-HAUL does not offer emergency services.
No, U-HAUL does not offer warranties.
U-HAUL offers the following services: TRUCKS , TRAILERS, HITCHES, BOXES, PROPANE, CARPET CLEANERS.