Desert Designer Landscape & Development
About us
At Desert Designer, we offer innovative designs and area plans, line-item cost breakdowns, and one of the best warranties in the industry. We complete all jobs in a timely manner so you can start enjoying your new outdoor environment as soon as possible. Design Our designs for your Landscaping are individualized. When it comes to designing a fireplace, water feature, outdoor kitchen, ramada's, driveway pillars, each is individualized to the customer's needs. When designing your plants, irrigation and color scheme each are designed to your wants and needs. Whatever you are looking for whether it is a new BBQ or a fireplace, check out our portfolio page and get some great ideas. Then call us to see if we can help build something for you. Installation At Desert Designer, we utilize eight-man, in-house crews. The large crew size means we are in and out of your life in half the time of other landscapers, and using our own workers means we are not dependent on a long list of subcontractors to get your job done. Our workers are all Desert Designer employees, so the pride and quality in their workmanship is apparent. Our masons are some of the best in the Valley! Scheduling & Logistics We can start most jobs within a four-week window of finalizing your contract agreement with Desert Designer. We provide clear legends and scaled drawings to help with any HOA-approval process. We are centrally based in Tempe and we serve clients in every part of the Valley, and beyond. If you have specific needs or questions about our schedule or the installation process.
Business highlights
Services we offer
Landscape design & installation, boulders & granite & ground cover., concrete pavers, fire pits, flagstone, lawn & sprinkler installation, lighting packages, new BBQs & ramadas, new decorative & retaining walls, new irrigation, new water features, slate, travertine tile
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
87% | ||
0% | ||
7% | ||
7% | ||
0% |
"This home owner has gone so far as to join Yelp to try to bad mouth us. He and his wife continuously changed their minds and were often unresponsive to questions from my designers. He said that he shouldn't have paid us and at that point things slowed down. He paid us because the job was done. He and his wife then asked for more work or came up with items that they wanted done that were not in our scope of work. He is not bringing up the fact that he threatened my employees and that seems like someone who works for PBS and ASU shouldn't be doing that. When he found out that he could not bully me this is his last resort. [Member Name Removed] give me all F's If there are more people like you out in the world I do not want to do meet them let alone work with them"
Rob Plowright 602-550-8074 started with a consult and asking questions to understand what we wanted to accomplish. He was patient and offered alternatives and creative ideas to enhance our understanding on the scope of the project design and tight timeframe we had to accomplish the work.
He scheduled a follow up meeting to review plan designs and recommendations with cost estimates (on a line item basis) for all variables that we were introducing to the process. The visibility into the cost per item and overall scope made the process very easy for us to understand and make choices as the process unfolded. Every step of the process felt as if we had a trusted advisor or partner and never did we feel that we were being "upsold" or "oversold" on items or labor.
Upon selection of materials and design scope, Rob introduced us to his vendors at various locations to confirm materials, design and availability. This was a unique perspective to allow us to speak with others that confirmed or brought up other questions for consideration. He spent time unselfishly with us and that was the biggest part of building trust and developing a true partnership between vendor and consumer.
During the work, Robert was present every day to check in with the workers and confirm that both the process and quality of the work was meeting our expectations. As requested, modifications were made and costs were clearly displayed in advance to the work being completed. His crews were the most professional and polite of the crews that were involved in the entire process. Safety & professionalism were never an issue with his personnel and our comfort with his teams was very high.
He came out to the house after the work process was completed and reviewed the punch list to our satisfaction and insured that we were satisfied prior to his departure.
scheduled for late August. At that time we asked for an earlier start date in order to re-schedule a short vacation. On August 18th we were told the project was set for September 7th. All of their responses were prompted by us.
Within a couple of weeks after the project was finished, five plants were dying and Desert Designer was contacted for replacement as per their warranty. The plants were replaced October 24th. The replacement plants were in terrible shape
and one is now dead. We could have bought bigger and better plants at Home Depot or Lowe?s. The entire project was frustrating to us. The travertine patio and artificial turf look nice.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.