A/C Experts logoApproved Pro
Approved Pro

A/C Experts

Electric Furnace / Forced Air Heating System - Install, Gas Heating and Furnace Service, Central A/C Installation,

About us

Air Conditioning Experts (A/C Experts) was started over 20 years ago with the vision that we would offer good quality service at a fair price. We are not the cheapest in the Valley and we are from the most expensive. We are however EXPERTS when it comes to cooling and heating your home or business. We offer heavily stocked trucks and vans with parts to handle just about any repair that we may need to use. Our trucks are clearly marked with our logo, phone number and Registrar of Contractors license numbers. All our technicians are employees and wear uniforms that look very professional and WE DON'T HIRE SUBCONTRACTORS. We have very high standards in regards to who we hire and provide industry excellence in continuing education to all our employees.

Business highlights

Emergency services offered
27 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.629 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
17%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 29 reviews
Wade B.
May 2025
5.0
Central A/C Installation
$12,500
I had the best experience with Efran Cardiel, the expert that serviced me. He was quick to find the problem and also showed me the solution to future problems. It is great to know there are some solid people in this business. This is now my main company for any AC Repair. Efran, 11/10. Thank you.

Jim D.
Mar 2019
5.0
Heat Pump Installation and Replacement
Yes, I recommend this pro
Great price. Great install.

Andrea R.
Aug 2018
5.0
Central A/C Installation
Yes, I recommend this pro
he was very nice very considerate

John H.
Jul 2018
0.5
Central A/C Installation
$750,000
We recently were in need of a new AC unit. I received quotes from multiple companies and decided to go with AC Experts. One concern I had with the initial quote was it did not include increasing the return size for the new unit. I had them reevaluate our needs and the salesman, agreed that a larger return was warranted and wrote increasing it into the contract. I signed and we scheduled for the next week. They came out, installed the new unit, but failed to increase the return. Additionally, they left a jumble of wires hanging out of the air handler in our garage - it looked lazy and amateur. I contacted the salesman about it and sent him a picture. They had a different technician come out the next week to clean it up (which he did, it looks ok). At that time I also had them assess the air flow to the unit as they had not increased the return as originally contracted to do. Upon investigating, he found that the 1 week old compressor was shutting off due to... "Lack of return air". They agreed to have someone come out and do the ductwork. When the guy came out to do the ductwork, he said very little to me and appeared to be frustrated that he had to do this work (it was the same guy who did the initial install). When work was completed, I asked what work was done and he rolled his eyes and said: increased the return, like we said we would. I asked about the compressor and he said it wasn't his job. Awesome. I called AC Experts the next chance I had (3 days later) and asked if they'd be sending someone out to check the pressures and air flow. They said they'd be happy to for a $65 service fee. No thanks, I'm not the one who screwed up. I then emailed the guy who fixed the wires and saw the air flow issue, was said I "should be good to go." It is frustrating to hire a company to do thousands of dollars of work, on something I know little about, and then essentially have to fight to get the job done correctly. AC is their business not mine. Things like return size and end product appearance should be on their radar...as supposed experts. If you use this company, inspect the work carefully. It might even be worth paying to have a second company come in and inspect the final product. I was definitely not satisfied with my experience.

Debra A.
May 2018
4.0
Electric Furnace / Forced Air Heating System - Install
Yes, I recommend this pro
.

Renee S.
Feb 2018
4.0
Central A/C Installation
Yes, I recommend this pro
There was ceiling damage so I am waiting for them to make good on that (should be this week). The inatalller was rude when he first came over but that changed throughout the day. Scott the owner was terrific to deal with.

Louis G.
Jul 2016
5.0
Central A/C Installation
Yes, I recommend this pro
$600,000
Top to bottom, this is the type of company you hope to get when you have an important job to be done in your home.

Paul M.
Jul 2016
5.0
Yes, I recommend this pro
$75,000
Brian was great and I will call him every time I need help.You are lucky to have him on staff. Paul Mahoney

Charles W.
Jun 2016
5.0
Yes, I recommend this pro
$41,900
.

Fred H.
Jun 2016
5.0
Yes, I recommend this pro
$73,200
Good, efficient, job done very good.

Jeff G.
Jun 2016
4.0
Heat Pump Installation and Replacement
Yes, I recommend this pro
$515,000
This contract was willing to work with me on financing and to install a good quality Emerson brand thermostat after experiencing issues with the installation of the Honeywell wireless thermostat. The three ton Frigidaire two stage ECM fan motor system can support 70 degree cooling demand during 117 degree days that is impressive.

Gene H.
May 2016
5.0
Yes, I recommend this pro
Great service and installers were very good

Shirley M.
May 2016
5.0
Yes, I recommend this pro
N/A

Sam T.
Apr 2016
5.0
Yes, I recommend this pro
Very prompt response and service!

Ken B.
Mar 2016
4.0
Central A/C Installation
Yes, I recommend this pro
Great install, great people. Only issue is getting a follow up to set up phone app.

Michael S.
Mar 2016
5.0
Yes, I recommend this pro
$599,000
Prompt, polite professional and very capable technicians. We ended up doing a complete replacement of an aging HVAC system. I was very pleased with the installation team and care they reflected in work quality and attention to detail.

Rhonda R.
Mar 2016
5.0
Electric Furnace / Forced Air Heating System - Install
Yes, I recommend this pro
Very professional, helpful & courteous!

Jim M.
Mar 2016
5.0
Heat Pump Installation and Replacement
Yes, I recommend this pro
$650,000
Their people were very professional, courteous and knowledgeable. Scott explained our options in a clear concise manner. The installers worked quickly and efficiently and made sure to clean up after themselves. A good customer service driven company.

Donald C.
Nov 2015
5.0
Central A/C Installation
Yes, I recommend this pro
Very knowledgeable. Cut through the BS and helped me understand the most important factors.

Richard D.
Sep 2015
5.0
Yes, I recommend this pro
Scott and his crew were very cooperative, communicative, and were fast to respond when an issue was discovered and immediately corrected. This company is customer driven and strives for customer satisfaction. I would highly recommend AC Experts to anyone who needs air conditioning service.

Douglas S.
Aug 2015
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
I had them in after the company I had been with for years said I needed a new system and said my current AC was undersized. They gave me a quote on a system that seemed way too high. AC Experts came out and checked my system and said I did need a new system. They gave a quote on the same system as the other company and was $1,000+ lower (they found some manufacturer's discounts - base price was the same). They also gave me other options and they guy that was in my home called to see if there were any rebates or discounts. I ended up with a system that I felt gives me the best value for the money I was paying. Installation was done well and quickly.

Jeannette L.
Aug 2015
2.5
Central A/C Installation
$540,000
If an "expert" gives you a written contract that says he will install a brand of air conditioner unit but he doesn't follow thru with the agreement signed by both parties, he should be held accountable for same. I do not recommend this company for any services, even though the 2 workers who did the installation of my new unit did a fine job. The contract was not fulfilled. People should uphold their end of a bargain.

Larry T.
May 2015
5.0
Central A/C Installation
Yes, I recommend this pro
$1,050,000
Had service call performed last Friday (5/8/2015) by Scott at AC Experts due to their special price for 2 units. He dealt with us so honestly and professionally (my 2 units were 19 years old, but he didn't try to sell me anything I didn't absolutely need done), that I asked for a quote to replace both units (2.5 & 4.0 tons). Their price to replace everything inside and out for both units was well below the 2 quotes I had already received from 2 other companies. Once I agreed to go with AC Experts, he made arrangements to do the install on the following Monday (5/11/2015). The installers (Gariche & Tim) showed up at the scheduled time and worked thru the day without stopping. Throughout the day they were courteous, friendly, very busy. They completed the install, and had everything cleaned up and had showed us how to use the new systems by 5pm that day. I have never experienced their level of competency, honesty, professionalism, and follow up from any other A/C company I have had dealings with in the past. I WOULD HIGHLY RECOMMEND AC EXPERTS TO ANYONE NEEDING ANY A/C SERVICES!.
Response from

"Thanks for taking the time to provide feedback on your recent experience with us!"


Nancy B.
Apr 2015
5.0
Yes, I recommend this pro
They were clean, efficient and provided a great price. They are the best company I have ever worked with. Their professionalism was amazing and they delivered as promised.
Response from

"Thank you Nancy! We strive for customer satisfaction & we're glad to hear you're pleased with the service we provided!"


Ron H.
Apr 2015
3.5
Yes, I recommend this pro
I thought I was charged a little too much for the job but it was done well.
Response from

"Thank you for taking the time to post a review! We're happy to hear you're pleased with our service!"

Showing 1-25 of 29

Licensing

Licensed*

Trade License Number

ROC 323593

Trade License Locale

AZ

Trade License Expiration

02/28/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A/C Experts is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM
A/C Experts accepts the following forms of payment: CreditCard
Yes, A/C Experts offers free project estimates.
No, A/C Experts does not offer eco-friendly accreditations.
No, A/C Experts does not offer a senior discount.
Yes, A/C Experts offers emergency services.
Yes, A/C Experts offers warranties.

Contact Information

331 South River Dr, Suite 4, Tempe, AZ 85281

Service Hours

Sunday:8:00 AM - 5:00 PM
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 5:00 PM
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