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First Option Landscape

With Angi since May 2012

Additional phone - (623) 687-7232. Additional contact name - Victor Cisneros. Family owned & operated.

Amenities

Free Estimates
yes
Warranties
satisfaction
Eco-Friendly Accreditations
No
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

3.0

(2) Verified Reviews

Showing 1-2 of 2 reviews
Lynn N.
3.0
09/02/2017
I still use them until I can find someone else.
Description of Work
We need someone that can do drip system and trim grass, shrubs, trees. They can do all of this. They do the front of the house one time and the back of the house the next time. I do not like that. I want both done at the same time. I have emailed them and their response time if lagging. They do not do what I ask when I ask. They do good work. Communication is poor. They cut our drip systems off in the front of the yard. We had to fix it ourselves.
Category
landscaping
Kathryn L.
3.0
05/09/2012
Initially they were a great company to work with. After filling out the online contact request form, I got a call-back the same day and had an estimate done a few days after that. They did a nice job trimming the trees and the way they cut the shrubs (lantanas, honeysuckle, etc) in the fall really brought me full, lush plants in the early spring. I realize now that I never dealt with this company over the spring growing season, and their behavior this past month has ensured that I will never be using them again. The crews have a tendency to cut shrubs as they would for a commercial property (overcutting to decrease size without regard for aesthetics). They had been doing this in the fall, which was fine, but a few weeks ago they turned a magazine-gorgeous yard , that had been in full spring bloom, into a series of green stumps. Four day prior, I had sent the manager an email asking them to go lightly on the trimming because all the shrubs were in full flower, and not to touch certain plants because they didn't need trimming. I was absolutely horrified at what they had done to my yard. (I should mention that as of this review, the company has yet to respond to the emailed complaint I sent in 2 weeks ago.) If you consider this company, you might want to have someone on the property while they do the work, because leaving the crew to their own devices can lead to disaster. SEPT 2012 UPDATE: JC, the company representative, did call me to apologize for the overtrimming incident and offered restitution in the amount of a free month of yard service. I have had the service back several times and they have tried to accommodate my requests with regard to the yardwork. I still believe there are major communication issues that have not yet been resolved, and these are still leading to problems. For example, I just had one of my trees split in half because one of the branches had become way too heavy to bear it's own weight, and was not properly trimmed. I don't feel I should have to dictate proper tree care to a company that I am paying for such service, and I will likely be discontinuing service with them shortly.
Description of Work
I've been using First Option Landscape for my home yard maintenance (front and back) since August 2011. I needed them to trim the trees and shrubs and clean up debris in the front and back of the property. They did a great job on the first visit so I arranged recurring monthly service with them.
Category
landscaping

Phone

Address

PO Box 8733

Surprise, AZ 85374

Other Information

Services offered

Residential & commercial weed control, fertilization, landscaping, lawn care & sanding, aeration, de-thatching, leaf removal, mulching, over seeding, irrigation repairs, palm trimming, pruning, renovations, sodding, spraying, installation, gravel replenish, winterizing, brush & debris removal.

Payment options

American Express
Check
Discover
MasterCard
Visa

FAQ

First Option Landscape is currently rated 3 overall out of 5.

First Option Landscape is open:

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

First Option Landscape accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

Yes, First Option Landscape offers free project estimates.

No, First Option Landscape does not offer eco-friendly accreditations.

No, First Option Landscape does not offer warranties.

First Option Landscape offers the following services: Residential & commercial weed control, fertilization, landscaping, lawn care & sanding, aeration, de-thatching, leaf removal, mulching, over seeding, irrigation repairs, palm trimming, pruning, renovations, sodding, spraying, installation, gravel replenish, winterizing, brush & debris removal.

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