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COMPLETE CLAIM & FURNITURE SERVICE LLC

About us

Complete Claim & Furniture Service specializes in quality furniture repair and refinishing. We also refinish and reface kitchen and bathroom cabinetry. We do not do upholstery.

Business highlights

29 years of experience

Services we offer

Antique Restoration/Refinishing, FIRE DAMAGE REPAIR, FURNITURE REPAIR, KITCHEN AND BATHROOM CABINET REFINISHING, LAMP RESTORATION, MARBLE REPAIR, RECANING, REFINISHING & RESTORATION. GLASS & MIRROR REPLACEMENT

Accepted Payment Methods

  • CreditCard
Reviews
4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%
Showing 1-17 of 17 reviews
Karen T.
Apr 2020
5.0
Yes, I recommend this pro
$5,095
They did an outstanding job! David brought over multiple samples of cabinets once he had an idea of what I wanted. They came out beautiful. He went above and beyond what I expected and was fabulous to work with. I would highly recommend him for any cabinetry work!
Response from COMPLETE CLAIM & FURNITURE SERVICE LLC
"Thank you! It was a pleasure working with you."

Sandra C.
Aug 2015
5.0
Yes, I recommend this pro
$1,000
unknown

Mary S.
Jun 2015
5.0
Yes, I recommend this pro
$450
unknown

Lori K.
May 2015
5.0
Yes, I recommend this pro
$100
unknown

Susan D.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Debra K.
Jun 2014
4.0
Yes, I recommend this pro
$300
They were excellent on their quality but they were not good in their responsiveness. They do wonderful work but they are not good in returning calls.
Response from COMPLETE CLAIM & FURNITURE SERVICE LLC
"Just wanted to apologize for the bad service experienced. We have taken steps to resolve this issue. We were short handed in our office staff, we hired additional help beginning in May and I would like to believe we have improved. There are days that we are all out of the office on assignments but we have put in additional controls to ensure we are more timely in our follow up and scheduling."

Michael O.
Jun 2014
5.0
Yes, I recommend this pro
$175
Outstanding beyond belief. Anyone is welcome to call their shop, get my email or phone number and I'll return the call. i have before and after photos.


Sherre M.
Jun 2014
5.0
Yes, I recommend this pro
$200

One chair had a large piece of wood chipped off of the leg, the other had a vertical split from the bottom of the seat to midway down the chair leg. Both things were repaired perfectly, here at my home. Michael was here for a few hours, it made the house smell a little but the work was done and the chairs are good as new. He was also kind enough to touch up the back of another chair leg that needed it.


I highly recommend them!



Richard O.
Mar 2013
5.0
Yes, I recommend this pro
$25
Went very well!

Paula M.
Dec 2012
5.0
Yes, I recommend this pro
$425
I had 3 legs broken on my dinning table in my move. He attached the legs and now my table looks like new. You cannot even tell the legs were broken.

David C.
May 2012
5.0
Yes, I recommend this pro
$800
When initially contacted, David Morgensen promptly responded. Gave estimate quickly. Work was completed within estimated time frame. All commitments were met and very professional. Well done and recommend them!

WILLIAM S.
Dec 2009
5.0
Yes, I recommend this pro
$85
The company was great. The owner himself came and refinished the top of a nightstand. He was there 35 minutes and did an amazing job.

Marta K.
May 2009
5.0
Yes, I recommend this pro
$325
This was a perfect experience, both in terms of the quality of the work and the administrative management. Complete Furniture is operated by its owner, David Mogensen. Mr Mogensen himself answered the phone, and then turned me over to a pleasant staff person to make an appointment for the next day. He and an assistant appeared at the agreed-upon time to look at the pieces that needed work. He explained what he would do, gave me a written quote, gave me an approximately-two-weeks time estimate to complete the work, took a deposit, and took the pieces away for repair. I got a call from Complete Furniture exactly two weeks later to make an appointment for delivery. Three days later, and again on time, Mr Mogensen and his assistant returned the repaired pieces--looking much better than I'd ever hoped. The assistant even wiped off their fingerprints. Mr Mogensen had brought touch-up stain for a few pieces in my home, and he took care of that work--with his own dropcloth--in a few minutes. The final bill was exactly as we had agreed upon; there were no additional pick-up or delivery charges. Payment was by cheque; Complete Furniture does not accept credit cards. Mr Mogensen said that he stands behind all his work and that I was to call him if anything didn't seem to be as it should. The largest of the pieces that Mr Mogensen repaired--an antique Chinese bench with curved bases--was not an easy repair, in my opinion. The bench had been damaged during my lengthy relocation from Asia to Phoenix, and had splintered at its joints; it was also suffering from Arizona's low humidity. A repairman in Asia had used nails (not generally used in traditional Chinese furniture construction) at odd angles which had to be removed. Now, this bench is sturdy enough that I can sit on it, and it looks lovely--the repaired spots are not visible. Mr Mogensen worked on four different pieces of furniture altogether, and was able to match the stain colour of each.

Susan M.
Oct 2008
5.0
Yes, I recommend this pro
$1,670
David and his wife came to pick up the table. We talked about what type of finish I wanted: matte, well-protected from moisture. I had always had to cover the table with table mats and a tablecloth to protect the surface and I wanted to be able to show the beauty of the wood. When they brought it back, it was gorgeous (see photo). He also refinished and darkened the color of the wooden arms of a recliner and had his upholsterer redo the other part. This was not an easy chair to upholster -- I asked to have firmer padding installed. It also came back beautiful. Two piano benches were also upholstered, with welting and a lining fabric under the bench lid, nicely finished inside. I provided the fabric for both the chair and the benches.

DONALD M.
Jun 2006
5.0
Yes, I recommend this pro
$200
Dave did an excellent job! He picked up the cabinet from my home, performed the work and delivered the cabinet back on time. The cabinet looks wonderful! Dave also gave me helpful tips on caring for the marble atop the cabinet. It was a little difficult getting the appointment time set, but once we were able to do so, Dave was worth the wait!

Homeowner
Aug 2004
5.0
Yes, I recommend this pro
$300
THEY WERE REFERRED BY THE MOVING COMPANY AND DID A GREAT JOB MATCHING THE ANTIQUE LOOK, SO TO SPEAK. THEY QUOTED TWO WEEKS AND WERE RIGHT ON TIME. I WOULD DEFINITELY RECOMMEND THEM TO ANYONE WHO NEEDS REPAIRS.

JEFF W.
Aug 2004
5.0
Yes, I recommend this pro
$75
SUPERIOR QUALITY WORK. THE REPAIRED AREAS ON BOTH TABLES ARE NOT VISIBLE AT ALL, AND THEY EVEN TOUCHED UP SOME OTHER SMALL MARKS TO MAKE THE TABLES LOOK NEW. THE REPAIR WORK ON THE COFFEE TABLE WAS ADDITIONAL WORK I REQUESTED SEPARATELY FROM THE MOVING CLAIM, AND THEY DID IT FOR A VERY REASONABLE COST.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

COMPLETE CLAIM & FURNITURE SERVICE LLC is currently rated 4.9 overall out of 5.

COMPLETE CLAIM & FURNITURE SERVICE LLC accepts the following forms of payment: CreditCard

No, COMPLETE CLAIM & FURNITURE SERVICE LLC does not offer free project estimates.

No, COMPLETE CLAIM & FURNITURE SERVICE LLC does not offer eco-friendly accreditations.

No, COMPLETE CLAIM & FURNITURE SERVICE LLC does not offer a senior discount.

No, COMPLETE CLAIM & FURNITURE SERVICE LLC does not offer emergency services.

No, COMPLETE CLAIM & FURNITURE SERVICE LLC does not offer warranties.