Westover Garage Door Service LLC

Tony came out again to replace a spring that had broken. He covered the springs under warranty a little over 2 years after they were initially replaced. Great job as always.

I supplied the garage door opener. They installed expertly and efficiently. Would hire again.

They took the door off, removed the rotten wood and replaced with higher quality materials and also replaced the exterior wood frame. Super-professional, on time, worked hard all day, cleaned up, NICE people. Yes, hire these folks without hesitation. You won't be sorry.

Terrific! I called one day and they were there the next day. They were exceptionally organized, professional, punctual, and at a reasonable cost.

Very well. The hardest part of the job - at least what took the most time - was aligning the two doors. Both would rattle & bang with the wind and did not seal particularly well around the perimeter. Both are now much quieter on a windy day and I don't see daylight around the edges as I did before. I went with the belt drive, control by remote, wall switch, outside code box, and phone app model. Yes, the belt drive is quiet but so is the adjusted chain drive on the small door. I suspect whatever opener is chosen (so long as it has sufficient hp to do the job) would be installed the same. (I replaced the drive because the cog on the top of the old one was pretty chewed up by the chain. He said he could do a repair but I deemed it not cost efficient.)

Tony did an excellent job. He came out on a Friday night at 6 PM to diagnose. He came back the next morning (Saturday) at 7 AM and took care of the job in less than an hour, replacing both springs and realigning the garage door track.

We called Westover on Friday night after finding that our garage door opener was malfunctioning (motor ran but chain did not move).  Tony said he'd be out at  8AM on Saturday morning to take a look at it.  He arrived promptly on time.  After diagnosing the problem (stripped drive gear), he gave us two options: 1. Install a new "gear kit," cost $130 and 2:  Install complete new garage door opener, cost $350.  Because this was the original opener in the house (over 20 years old), we decided on option 2, complete replacement.
Tony said he had a couple of other appointments, but would return between 10 and 11 AM to do the replacement.  Tony and his coworker (his fiancée)  returned at 10:15 AM and began removing the old opener and installing the new one.  The whole process took a little over an hour.  The new opener is a belt-drive opener and seems very smooth and quiet.  They also performed maintenance on the springs (Tony said they were installed incorrectly) and garage door track/wheels.  It all runs great now!
We feel Westover did a wonderful job, responded on the weekend and gave us a fair price,  We couldn't be happier!

unknown

A tension spring snapped on our middle garage door without any warning. 
We called 2 garage door repair companies, and Tony with Westover called
us back almost immediately.
He was out to the house in less than 20
minutes to assess the situation.  He said he had a suitable spring back
at the shop, so he went back to get it.  He was back to our house in
less than hour, and replaced the broken spring quickly and efficiently. 
He also lubed the rails and checked out the rest of the door opening
mechanism to be sure it was functioning properly.  He was helpful,
professional, knowledgeable and courteous.  The charge for everything,
including his time and the spring was $120.  We were very pleased!

I found the garage door would not lift up on a Saturday morning due to a broken tension spring. Being unable to lift the door I found both cars trapped inside. I left a message for Tony, the owner of Westover Garage Door Service and figured I was stuck until Monday for a repair. Tony called back and said he'd be by within an hour. I was amazed that he was on his way and on a Saturday morning, no less.
When he arrived, I showed him the broken spring and he proceeded to manually open the door and clamp it in place so I could move my cars. He then backed his truck near the door and began to unload his tools and the new springs which he had with him. Putting the door down, he removed the tension from the remaining spring and disassembled the entire mechanism. He methodically reassembled the unit and wound the springs for the correct tension. Also, he noticed the door was out of alignment and corrected that as well.
In less than an hour, my door was repaired and Tony was driving away.
The new springs have a three year warranty and the door doesn't creek and groan like it used to.
Well worth the money in time saved and on a Saturday morning before 9 am to boot!