QUALITY TRANSMISSIONS

Done on time and at a reasonable cost.

Work was done that afternoon. Transmission no longer leaks.

i started repairing a valve body out of a 93 Ford Explorer. The instructions for the valve kit said to get an additional check ball to complete the repairs. The kit did not come with the check ball and I could not find it anywhere. I finally called Quality Transmissions and they said they would give it to me. I sent my wife to pick it up and they were very friendly to her. The next day, I needed help getting a valve unstuck and they said to ring it in. They were very busy but still got to my valve body that afternoon. The tech removed the bad valve and found me a replacement and cleaned the whole thing. He only charged me $40. I had several other questions during my project and each time I called, they were helpful, professional, and extremely knowledgeable. At no point in time did they ever ask me to bring the truck in and they never tried to get more money out of me (you know, like most auto shops). Once, I heard the shop owner on the phone with a customer who had a VW. Without looking at a service manual or consulting Google, he explained in detail how to service the man's transmission. This shop is full of professionals who want to help you, not charge you more than it's worth.

Removed front and rear universals to enure they were not seized. Checked front and rear differentials for evidence of gear problems. Verified main transmission and transfer case were free of metal debris. Final conclusion was that there was no obvious problems and that the noise was most likely just looseness in the drive train due to age. Because they didn't find any repairable problems there was no charge. Owner said if he can't find something to fix that he was not going charge me. How is that for being a top notch service shop!

Excellent service, very professional and thorough.