Sedona Sheet Metal Inc

unknown

Upon the first examination the technician discovered the reason that the air did not turn on. He fully explained the diagnosis.The part was ordered promptly and he even returned a day earlier then expected. Spent just a short time and had it up an running in a short while.

I saw the service man actually break the control mother board and then claim it was already broken.  It worked fine until he put his fat finger thru the board.  As I have two units, he proceeded to break the second one also.  I told the office manager and he said he would refund the yearly service payments I had already made.  That check never came in the mail!!   Surprise.  I would not recommend doing business with this company under any circumstances.  The service man later changed jobs but continue to work in the Sedona area.  I suspect the more he broke, the more commission he received!

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Satisfied with the repairs

ABOVE

Neither technicians were properly trained to perform this work. Plus, the charge for the second service call to fix what the 1st tech did not do was completely unfair.

We've used them for years for a number of different things.  I liked their professionalism and precise work that they do.  They literally had to manufacture some of the pieces of roof because it is a difficult one.  Very pleasant to deal with.