Esedona has improved its reliability and speed since it was purchased a couple of years ago.
Description of Work: Esedona has been my ISP for many years
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
greg D.
01/2014
5.0
internet service
 + -1 more
.
Description of Work: what happened to them? they were great until Comspeed bought them out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$40
Susan M.
07/2013
5.0
internet service
 + -1 more
My location is in a development that requires attention to mounting of any antenna. The installer, Mike, set me up with a ComSpeed modem since the sight line to the nearest eSedona tower was not good. My ISP is fast, affordable and the installation and wireless network set up was a snap.
Description of Work: Brent at the Sedona eSedona office took my info & made me an appointment for install. Installer "Mike" gave me a call a day early since he was in the area. He got me going in less than 20 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44.95
Andrew C.
10/2012
2.0
internet service
 + -1 more
Unresponsive and unprofessional
Description of Work: Esedona is our internet service provider for now. Their service is pretty bad, we constantly have outages & these got so bad we changed providers, who as it turned out were even worse. We then went back to Esedona after they made upgrades. My wife & i both need a reliable internet service for our work, we still constantly get outages, sometimes for several hours.They do not answer their phone so you have no option but to leave a voicemail which they never reply to. We pay our $40.00 per month on time every month by DD, & they expect us to pay, so we expect our internet to work, however they are not providing a reliable service nor do they offer any compensation for outages, a free month would be nice. I would never recommend this company, they are totally unprofessional & unresponsive. As long as they get their $40 every month they dont care. As soon as we can find a RELIABLE alternative we will be changing providers.
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Service Categories
Internet Service
FAQ
Esedona wireless internet service provider is currently rated 4 overall out of 5.
No, Esedona wireless internet service provider does not offer free project estimates.
No, Esedona wireless internet service provider does not offer eco-friendly accreditations.
No, Esedona wireless internet service provider does not offer a senior discount.
No, Esedona wireless internet service provider does not offer emergency services.
No, Esedona wireless internet service provider does not offer warranties.
Esedona wireless internet service provider offers the following services: high-speed wireless internet access to homes and businesses as well as cafes, hotels, restaurants,