We worked with Todd Gerber the co-owner. Todd was always punctual when we met and interested in our ideas. He was patient and answered questions thoroughly. In the showroom he and his designers helped to guide us through our design questions. They provided assistance as we needed, but the decisions were always ours. The project started on time and even though we changed the scope of the remodel midway, the project ended only one week later then anticipated, and on budget. The subcontractors on-site were professional and the quality of their work is impeccable.
Description of Work: Complete remodel of the kitchen and baths.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50,000
EGBERT S.
08/2006
1.0
home remodeling
 + -1 more
I chose not to go with them. My design fee was not refunded. While their staff was polite and on time for appointments, it took them three weeks to come up with an initial design and presentation that an average individual could produce using consumer software in an afternoon. As a Scottsdale resident, I felt the bid was punitively priced, and targeted to attract an individual who is uneducated or ambivalent about the scope of the work.
Description of Work: The company came to me highly recommended. I agreed to a $500 design fee for a remodel of my kitchen and master bath. The quotes came back at $43,000 for the bath and 32,000 for the kitchen, just for the demo, prep, and installation work. This included a 67% profit mark-up on retail charges for labor and materials. No cabinets, appliances, or plumbing and lighting fixtures were included. There were minimal changes to the existing configuration. Subsequent bids for the same work have come in at 30-50% of their quote.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$500
DAN C.
05/2006
2.0
home remodeling
 + -1 more
Company promised job would take 8-12 weeks, took 18 weeks.
Description of Work: Master bath and powder room remodel.
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling
FAQ
TRI-STAR REMODELING is currently rated 3.3 overall out of 5.
No, TRI-STAR REMODELING does not offer free project estimates.
No, TRI-STAR REMODELING does not offer eco-friendly accreditations.
No, TRI-STAR REMODELING does not offer a senior discount.
No, TRI-STAR REMODELING does not offer emergency services.
No, TRI-STAR REMODELING does not offer warranties.
TRI-STAR REMODELING offers the following services: REMODELING GENERAL, REMODELING KITCHEN & BATHROOM.