Simply Clean Organic

I'm very satisfied

Ryan was very detail oriented and provided good information on the options for cleaning and restoring my Saltillo tile that was damaged by a construction project. he came back a second time at my request to touch up as well as redo areas that needed extra care. The cost was very reasonable. The reassurance that I could call with any problems and the 5 year warranty is great.

Family owned company... 5 year warranty which is awesome

Great job, especially cleaning the travertine

Very efficient, self directed to clean and seal the grout. Very informative and service oriented. Price relative to the work completed. My tile and grout look exceptional.

Ryan explained the process and delivered an outstanding product. He took his time and made sure each process was given time to cure. Ryan kept in contact throughout the process. I would recommend Simply Clean Organic. Keep in mind some jobs need time to cure and allow the process to complete. Thank you Ryan.

He stripped my tile floor, scraped out the grout and regrouted it, then sealed it 3 times, drying in between coats. Looks good as new! Very friendly and explained everything, step by step. Uses natural products, no chemicals.

Great Job

I initially came upon him for carpet cleaning through a neighbor recommendation. Ryan did such a great job. I asked for a quote for my Saltillo tile, I was in despair, it always looked filthy. I asked for two other quotes from two other companies and his quote was by far the best! He came in and stripped, cleaned, repaired a couple of cracks and sealed. Almost 6 hours, he was diligent! They looked showroom new. Now we take our shoes off upon entering and our socks are still white!! Ryan was easy to work with and had a great work ethic. He also offered some great tips. I could not be happier. I highly, highly recommend using him.

This company is great. Our tile and grout sparkles. Company is very professional . Very up front about what they can do and what the cost is. Our tile & grout looks great and our rugs. Ryan is great he worked very hard and did a great job. I highly recommend them and would call them if I needed any thing else done.

Left a mess not worth the money

Our intention was to clean the grout but were very pleased to see the tiles sparkle as well. Good job!

The work done on my saltillo tile is extraordinary!!!

no comment provided

Everything about this company was great, very professional all the way around ! My floor looks awesome! The technician went above and beyond and also cleaned my wool rug and runner for less than half of the quotes I was getting from others. The rug looks wonderful as well as my kitchen tile and grout! Thank you Simply Clean Organic and Home Advisor!

Ryan and crew were professional, efficient and friendly.

A little over a month ago I had 2 rooms cleaned with carpets that had a few pet stains and some deep traffic areas. The carpets looked like new by the time Ryan had finished. I also had my tile and grout cleaned and the results were just as impressive. They have never been so clean. I received great service from Simply Clean Organic, they were on time and kept in contact with me. They went above and beyond to make sure everything was perfect. A month later, the carpets, tile, and grout still look amazing. I am really happy with this company and their service and will definitely be using them again!

I agree with Brigitte above. I had pretty much the same experience. All promises and a struggle to deliver. In summary, he rescheduled 4 times, didn't do what he promised. Sure, I wil admit that the Saltillo tile was very dirty, and the parts they cleaned did look good. However, there was cleaner overspray on the walls, doors and furniture that they said they would clean and didn't. There were corners of the rooms and under the toe kicks in the kitchen that I got on my hands and knees while they were there to "do it right". Then he had the nerve to charge me 3% extra to use my credit card! I called the very next morning to tell him about the overspray and a few spots needing more sealer, he said he'd call me Monday to schedule a time to come out to fix it. never heard back, I called Wed (12/20) and left a message. text tag for a bit and he finally scheduled for 1/2. To come put another coat of sealer on and clean up the overspray. Which he cancelled and said "we'll come tomorrow", once again, not asking. And during that text conversation he says it will be another $100 for the sealer. Is he out of his mind! When I stated that we've texted about this 3 times and you never mentioned a cost and I am not paying. To my total shock he replied "Why would I give it to you for free?". are you kidding me. There is so much more to this story, mostly about the horrible customer service, talking down to me, and not being a man of his word, but mst of all being oblivious and thinking he did nothing wrong and acted like he was doing me some favor! I tried to explain all of this to him, but he just doesn't listen...it's all about the cost, how much he saved me. I'm sorry $900 is not cheap! While the floor does look better than it did, there are corners that the machine didn't get that they didn't clean by hand like they said they would, I've found additional over spray, and get this....when he put the 2nd coat of sealer on (which he said he wasn't going to because I wasn't going to pay $100, but he did it anyway while I was in my office working), the floor hadn't been vacuumed or swept (I have 2 small dogs) and he sealed in particles of grass and hair. I had cleaned the floors the night before he was supposed to come on 1/2, but he changed to 1/3 and I didn't clean again since he wasn't gonna seal again. After he sealed for no charge, he says in a sarcastic tone," Merry Christmas"! He feels "they look better than before". And they do, but that is no excuse to skip over areas and leave overspray on my furniture that doesn't come off why the average household cleaners and to treat a customer the way he treated me! Not only will I NEVER use them again, or refer them to anyone, I am proactively telling everyone I know to NOT use them. The worst customer experience I have ever had in my life!

They did a phenomenal job and he was there on time and very prompt with everything was good.

Ryan is great, he knows his business and I appreciated his attention to detail. He is friendly, easy to work with and very professional.

This job started out well with Ryan quite eager to do the job. He called 6/23/17 almost immediately after I engaged HomeAdvisor. He was charming and told me all I wanted to hear about the job I wanted done, tile cleaning, and some grout repair. He said he could come over that same morning, so he did; measured the tile, made sure to tell me that he has been known to get on his knees with a "toothbrush" to clean the tile. No big deal, I do that myself! Told me he'd call me back to tell me the cost. It was Friday so I didn't expect a call until Monday, but he told me he'd call me Saturday. No call on Saturday. He called on Monday, apologizing saying he needed to go to CA for an emergency. No big deal. In course, of conversation he cited me $600 to $650.00 for the job. Which is it now? You should know when you call how much and not be wishy-washy. Towards the end of our conversation, he said just a minute, I heard him talking to someone and he came back and said it would be $700.00. I thought that was a bit steep but never having had my tile professionally clean and not any grout work done either, I agreed to the price. Especially after he had sold me on all he was going to do. I had asked him how long this job takes, he replied 3 hours; I was prepared for a day so that was surprising to me. So he suggested Wednesday for the job; I was a bit surprised at so soon also, but was elated. He said he'd be here between 8 and 9 am. At 9:30 am I called him to see if he was coming. He hemmed and hawed and said that he was waiting for FEDEX to come and bring whatever it was that he needed for the job and could we start the job tomorrow, Thursday. I asked him when was he going to let me know this? I had made myself comfortable in my finished garage with my cat so we would be out of his way and turned on the 2nd A/C so I could be comfortable. I'm retired so this is an additional cost to me. He came Thursday and worked on it and all went pretty well until the grout work. He said he'd have to come back to do the grout work; he didn't have the matching grout. That took days to get resolved. In the meantime I'm running my 2nd A/C thinking he was coming back the next day. Oh, no. I had to call him several times to ask him if he was coming that day or what. He always had excuses, using the grout mostly, if he's experienced this should not have been a big deal. He finally came the next Thursday and did the grout work, it didn't match really well, but I wanted this job done; I had new furniture coming so I wanted to have especially clean floors. He would show up if I called him some days other days he would just blow me off. I had paid him on the first day because the first day had gone pretty well, so I had no idea what was in store for me. Never pay in full until the job is completely completed rings in my ears constantly. The cleaning of my tiles could be better; I never saw a toothbrush and it could have used one here & there. The s

Originally, I was pleased with the result of the cleaning & resealing of our slate tile. Even though, the last product that was used did not seem very organic. He had an extremely toxic, petroleum odor that took nearly 4 weeks to dissipate. The shower looked great. HOWEVER, after just 4 uses, the slate started to revert to its precleaned state. I paid $625.00 for this service! I called Ryan Stenmoen 2 weeks ago & he promised to make it right. That's the last time I heard from Simply Clean. I don't know about anyone else, but $625.00, is a lot of money to me. I was promised my job was doable. But, I would appreciate knowing the truth & getting part if not all of my money back. Very disappointed. The customer service I received from Simply Clean has been nonexistent.

Ryan did a great job. Floors look wonderful. Tile had never been done and now look like new. Sealant looks terrific. Very professional and friendly company.

ryan was great. he provided a quick quote and scheduled the cleaning and sealing of my front walk and back patio within a week. the front walk has a "wet" look which i love. my wife is getting a quote for our carpets as well.

These guys came out with only hours notice and cleaned All the floors before my wife got home. She was very happy to see them in their original color again lol