Shea Homes

We love our house!!! It has such nice upgrades, especially in the kitchen and master bath. Shea made the buying process easier and helped us stay organized.

The job went fantastic. I could not be more pleased. They are an excellent home builder, and I highly recommend them. The quality of their work, punctuality, and communication were excellent. There is really nothing I did not like.

They were very timely. They build all types of homes. The people I worked with were excellent; they would update us often on the house. We were able to walk through the home to see if we liked the work they were performing; they have fixed problems with no problem. They are very prompt on returning phone calls.

IT WAS A GREAT PROCESS. THEY WERE VERY HELPFUL and THEIR FOLLOW-UP WAS GREAT. THEY WERE QUICK TO RESPOND TO ANY DEFICIENCIES and TRULY MADE US A PARTNER IN THE HOMEBUILDING EXPERIENCE.

IT HAD BEEN 25 YEARS SINCE WE BUILT OUR LAST HOME AND THIS WAS A LITTLE SCARY. EVERYONE AT SHEA MADE THE EXPERIENCE VERY PLEASANT AND EASY. OUR HOME WAS DONE ON TIME AND FOR THE MOST PART TO OUR SATISFACTION. WE HAD SOME VERY MINOR REPAIRS TO BE DONE IN THE FIRST YEAR.

THE CUSTOMER SERVICE WAS GREAT. EVERYONE WAS VERY FRIENDLY AND ALWAYS WERE PROMPT IN RETURNING PHONE CALLS. OUR EXPERIENCE WAS VERY STRESSFUL AS MANY LOOSE ENDS WERE LEFT UNTIED UNTIL THE LAST FEW DAYS BEFORE WE CLOSED. WE WERE RUNNING ALL OVER TOWN TRYING TO RETRIEVE DOCUMENTS THAT THEY DIDN'T HAVE. EVEN 2 MONTHS AFTER WE CLOSED WE WERE STILL RECEIVING PHONE CALLS ASKING FOR PAPERWORK TO BE SUBMITTED THAT HAD BEEN OVERLOOKED. THEY ATTRIBUTED THIS TO A CHANGE IN UNDERWRITERS IN THE MIDDLE OF OUR LOAN, HOWEVER; TO THIS DAY, I DON'T UNDERSTAND HOW VITAL LOAN DOCUMENTS CAN BE MISPLACED.

OUR SALES EXPERIENCE WAS TERRIBLE AND IF I HAD TO BASE IT ON THAT I WOULD NEVER RECOMMEND THIS COMPANY. OUR SALES REP WAS UNINFORMED AND GENERALLY UNINTERESTED IN OUR NEEDS. WHEN MISTAKES WERE MADE THAT WERE PLAINLY HER FAULT, SHE WOULD ATTEMPT TO PLACE BLAME ELSEWHERE ULTIMATELY INFURIATING US MORE. IN CONTRAST, OUR SERVICE PROVIDED BY OUR BUILD SUPERINTENDENT WAS EXCELLENT. THE CUSTOMER SERVICE AFTER OUR CLOSE HAS BEEN MODERATE.

SCOTT VALENTINE WORKED VERY HARD TO ACCOMMODATE MY SCHEDULE. ALL CONTRACTORS EITHER ARRIVED AT THE AGREED UPON TIME OR CALLED IN ADVANCE TO RESCHEDULE. WORK WAS COMPLETED IN ACCORDANCE WITH OUR SCHEDULE.

PRICES WERE COMPETITIVE, BUT QUALITY AND WORKMANSHIP SUFFERED IN ORDER TO MEET SCHEDULE.

PRICES WERE SOMEWHAT COMPETITIVE, BUT QUALITY AND WORKMANSHIP WAS LACKING.

GOOD HOME BUILDER. VERY RESPONSIVE TO WARRANTY QUESTIONS AND CONCERNS.

SERVICE WAS NOT VERY PERSONALIZED, I FELT LIKE A NUMBER (NOT A HOMEOWNER!). PRICE PER SQUARE FOOT WAS GOOD, BUT WHEN SPENDING $200K, YOU EXPECT A LITTLE BETTER SERVICE FOR THE AMOUNT OF MONEY YOU'RE SPENDING. QUALITY SUFFERED IN ORDER TO MEET SCHEDULE.