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Security Door, Gate, and Fence
Barbed Wire Fence - Install, Barbed Wire Fence - Repair, Chain Link Fence Installation,
About us
Security Door, Gate, and Fence is a local, family-owned business offering automated gate, fence, and garage door installation and repair services. We pride ourselves on our premium customer service and expert craftsmanship. Thank you for giving us the opportunity to earn your trust!
Business highlights
13 years of experience
Services we offer
Access Control, Automatic Gate Opener Repair, Automatic Gates Openers, Commercial, Driveway Gates, Garage Door Installation, Garage Door Repairs, Gate Installation, Gate Repair, LiftMaster Repair., Maintenance, Openers, Pool Fences, RV Gates, Springs
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.856 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-25 of 56 reviews
Stephanie G.
Mar 2019
They were very professional, great communication, and did a good job. I would definitely recommend!
Edward N.
Jul 2018
The owner showed up on time for the tuneup and pointed out the cables were fraying. He provided an estimate that was reasonable and returned within days to complete the work. Later, the springs broke on our very heavy garage door. Since he did such a great job before, I chose to use him again and I was not disappointed.
Response from Security Door, Gate, and Fence
"We appreciate your business!!"
Jerald H.
Oct 2017
A little expensive, but very quick.
Response from Security Door, Gate, and Fence
"Thank you for your business and the nice review."
Shana R.
Sep 2017
I asked for four different bids. So my wife and I could look at different options and price. Frank was reluctant to provide the four bids. He became fustrated trying to do the bids on his phone. So he says at one point that he didn't want to do business with me, that he thought I might be difficult. Very unproffessional and a waste of my time. Do not recommend.
Response from Security Door, Gate, and Fence
"I appreciate your giving Security Garage Door the opportunity to earn your business. I have been happily providing service to my customers in the valley for over 25 years. In those years of service to others, 99.9% of my customers have treated me with courtesy and respect. Unfortunately, my experience with you was the exception. As a person I have the right to not provide service to those that treat others rudely."
Vinod S.
Sep 2017
I got somebody through Angieslist. There was a coupon going on for $29 for a garage door inspection. So I wanted to take that oportunity and see if there was any problem with the garage door. For a visual inspection so I called him and he came. He did inspect the garage door and he told me that there was a problem with the spring. That the spring needs to be replaced. The main reason I was trying to get; my garage door remote was not working. So I just wanted to get a person to come and see what the problem with whatever it is and he was just trying to sell me a product. I didn't need that at the time. I paid him $29 for whatever and I told him over the phone that this is what I am looking for a garage door remote not working. And he looked at the problem and he told me that the problem was with the remote. And I asked him because I can't lift my car with the garage door and he didn't do anything. He just came there and he showed up, he looked at the door and showed me the problem with the spring and said it is going to cost me $599 to get the spring done and if I don't get it done it is going to cost more when it is broke because it's not broke it is working fine. Everything is working fine. He was just trying to sell me. My wife was complaining that I paid $29 for no reason. What did he do, he came here and he didn't fix your problem. Personally I can't answer about price because he came all the way from where ever he is. It is what it is. I paid for them and it is okay. He didn't do any work. I'm not impressed with him. He was on time, I believe.
Response from Security Door, Gate, and Fence
"I am sorry you did not have a positive experience with Security Garage Door and Gate. I did provide you with the exact service you paid for as you acknowledge in your review. Your door was not balanced and is unsafe but you refused the necessary repairs, quoted at $400 (not $599) including 2 remotes, you refused. I changed the battery in the remote for you but was unable to get it working, therefore, you needed a new remote. I offered you a new remote but you refused. I don't understand... you acknowledge you received what you paid for, refused the service you need and then give a bad review. Please contact out office (480) 548-0807 so we can resolve to your satisfaction."
Bill M.
Sep 2017
FAST & PERFECT
Response from Security Door, Gate, and Fence
"Thank you for your feedback. We appreciate it!"
Rick M.
Sep 2017
Door still sticks
Response from Security Door, Gate, and Fence
"On April 11, 2017 (not 7/8/2017), our technician arrived at your home because you had purchased a wireless keypad and tune up special through Angie's List. Upon inspection, our technician noted that you had damage to your system that a simple tune-up wasn't going to fix and he recommended "immediate replacement" of your opener and spring in writing on your invoice. You refused the recommended, necessary opener replacement and would only agree to allow him to replace your damaged spring with a new, high cycle spring that included a 10-year warranty on the spring for $179 (not $250). You received a high-quality spring expertly installed, a new wireless keypad installed and programmed, plus a lubrication and tune up of the door all completed by a professional, trained technician. You have never once attempted to contact us since then regarding any of your concerns. Had you called us, we would of course have immediately returned at no additional charge to correct any issues with the repair work that we completed. Angie's List would have sent you several requests for a review of our company at that time and we also send our own review requests. Now it is 5 months later and you state that you attempted to "rebuild the opener's motor" on your own and it, unsurprisingly, did not work. You are giving us a negative review that not only contains misleading information regarding how much we charged you and how recently this occurred, but on top of that it is a negative review of our company based on your own attempted, unskilled, do-it-yourself work that we had absolutely nothing to do with. We have no way of knowing what parts you used, what you replaced or rebuilt, if you programmed it correctly, etc. It is unfortunate that your $20 do-it-yourself repair did not fix your damaged opener problem, but we had nothing to do with that repair. We recommended in writing on your invoice "immediate replacement" of your opener. We gave an honest recommendation to you from the very beginning of what was necessary to fix your garage door system. You refused the necessary replacement we recommended and you never once contacted us afterwards regarding the repairs that we completed. We put our recommendation to you in writing on your invoice and we only completed the work you authorized. We always stand behind the work done by our expert, skilled professionals."
Kay B.
Sep 2017
He inspected and made recommendations. Replace a couple of worn parts and the door works great.
Response from Security Door, Gate, and Fence
"Thank you for the review. We appreciate your feedback!"
Lisa H.
Sep 2017
Great they went above and beyond.
Response from Security Door, Gate, and Fence
"Thank you for the review. We appreciate your feedback!"
Lori M.
Aug 2017
very well, very satisfied. Garage door is not noisy opening and closing now. Very happy with this job.
Response from Security Door, Gate, and Fence
"Thank you for the review. We appreciate you!"
Jared W.
Aug 2017
Excellent. They did a great job and were very professional.
Response from Security Door, Gate, and Fence
"Thank you for the review. We appreciate your feedback!"
Charles M.
Jul 2017
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Response from Security Door, Gate, and Fence
"Thank you for your review. We appreciate your business!"
La D.
Jul 2017
He was very professional and informative. I will definitely use them again!!!
Response from Security Door, Gate, and Fence
"Thank you for your review! It was a pleasure to meet you."
Sydney B.
Jul 2017
Very professional service and the person who came out was very knowledgeable and experienced. I willdefinitely use them from now on. Thank you Security Garage Door
Response from Security Door, Gate, and Fence
"Thanks [Member Name Removed], We really appreciate your business."
Lisa S.
Jun 2017
Frank was right on time, gave me an estimate and did the work - garage door is working perfectly!
Response from Security Door, Gate, and Fence
"Thank you for the review! We are happy to be of service to you."
Jack K.
Jun 2017
great very professional
Response from Security Door, Gate, and Fence
"Thank you for the review. We appreciate your business!"
Jim P.
Jun 2017
Smooth, no problems. I would have Frank (the owner) back again. I also signed up for the yearly service program they provide.
Response from Security Door, Gate, and Fence
"It was a pleasure to meet you and we appreciate the review!"
Don R.
May 2017
Excellent - very satisfied with results. The door is much quieter and smoother in operation.
Response from Security Door, Gate, and Fence
"We are glad to hear you are happy with our service. Thank you for the review!"
Karen H.
May 2017
Everything was clearly explained and done very well and very efficiently. We will call again if we need anything for our garage doors!
Response from Security Door, Gate, and Fence
"Thank you for the review! We strive to make sure our customers understand WHY we are making any recommendations we have."
Ken D.
May 2017
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Response from Security Door, Gate, and Fence
"Thank you for the review!"
Robert G.
May 2017
There was a little difficulty installing the new spring, but overall, everything went quite well. I could tell there was concern to do the job "right", and the service was professional and very courteous. I would definitely recommend!
Response from Security Door, Gate, and Fence
"Thank you for the review! It was a pleasure to meet you and your family."
Herb K.
May 2017
Installation went well.
Response from Security Door, Gate, and Fence
"After speaking to you, we do understand that you don't believe in giving an A review and we are glad that you were happy with your service and have hired us for additional work. It is a pleasure doing business with you!"
John M.
May 2017
Great work
Response from Security Door, Gate, and Fence
"Thank you for the review! We appreciate your business."
Sharon G.
May 2017
They did a fantastic job. They did a total 28 point garage door inspection. The owner is the one who came out and did the work. Frank arrived on time and was very professional. We would definitely use them again.
Response from Security Door, Gate, and Fence
"Thank you for the review... it was a pleasure to meet you!"
Kevin H.
Apr 2017
Fast.... And to the point...
Response from Security Door, Gate, and Fence
"Thank you for the review! We appreciate when our customers let others know that we do not try to sell additional repairs if you don't need them."
Licensing
State Contractor License Requirements
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FAQ
Security Door, Gate, and Fence is currently rated 4.8 overall out of 5.
Security Door, Gate, and Fence accepts the following forms of payment: CreditCard
Yes, Security Door, Gate, and Fence offers free project estimates.
No, Security Door, Gate, and Fence does not offer eco-friendly accreditations.
No, Security Door, Gate, and Fence does not offer a senior discount.
No, Security Door, Gate, and Fence does not offer emergency services.
No, Security Door, Gate, and Fence does not offer warranties.