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Pinnacle Peak Performance Inc

About us

A locally owned and operated business, with an A+ Rating with the Better Business Bureau. Our attention to detail will prolong and enhance the appearance and wear of Carpet, Upholstery, Ceramic Tile, Grout & Natural Stone. We offer state-of-the-art truck mounted steam cleaning. We also provide natural green cleaning procedures. We've learned in business that people desire a company that is trustworthy, reliable, prompt and has integrity and a willingness to stand behind the service they provide. Our goal is to provide customers with the utmost in honesty and integrity through continued education and knowledge in an ever changing industry.

Business highlights

Emergency services offered
23 years of experience

Services we offer

Carpet & upholstery cleaning, fire-smoke & water restoration., granite counter tops, green cleaning available, grout cleaning & sealing, limestone, marble, mattress cleaning, natural stone clean seal & polish, pet odor elimination, shower stalls cleaned & sealed, slate, tile, travertine, wine & coffee stain removal

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%
Showing 1-20 of 20 reviews
Chris M.
Oct 2017
5.0
Yes, I recommend this pro
They did an absolutely fantastic job. I couldnt be happier with their performance and they were cheaper than the competition

Patty G.
Apr 2016
5.0
Yes, I recommend this pro
Excellent! Joe and Linda are very friendly, pleasant to have in my home. They took their time and both the carpet and tile look great!

Harold N.
Dec 2015
5.0
Yes, I recommend this pro
$600
Got an appointment in a short time frame.  Provided a price after careful measuring and didn't try to sell me for anything additional.  My carpeting and ceramic tile/grout look so much better.  They were a pleasure doing business with and I will definitely use them next time.  I highly recommend this company.

Bradley J.
Sep 2015
5.0
Yes, I recommend this pro
$200
unknown

Don O.
May 2015
5.0
Yes, I recommend this pro
$300
He did an excellent job.  He was recommended to us by a realtor of expensive homes.  I used them in a rental home and our own home.   They also were able to remove stains and pet smells.

Helen F.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Stu G.
Jun 2014
5.0
Yes, I recommend this pro
$400
unknown

Karl S.
Apr 2014
5.0
Yes, I recommend this pro
$1,000
Prompt response to request for quote, professional and courteous, able to work in with our timetable. Great work, tiles gleam and grout looks like new. Carpets and sofa show a dramatic improvement. Small owner/operator company that offered personalized service at a competitive price. Don't be fooled by the marketing claims of the big chains, this company delivered on service and price. Will be using again.

Laurie B.
Feb 2014
5.0
Yes, I recommend this pro
$200
Owner performed the work. Very nice, very professional, fair price and did a great job. Would definitely use again.

Anthony C.
Jul 2013
5.0
Yes, I recommend this pro
$229
Joe called me back the same day and scheduled me for cleaning 2 days later. He arrived on time and did a wonderful job cleaning my rugs. He cleaned up after himself and was extremely courteous. I would not hesitate to use him again for his services.

Ben D.
Apr 2013
5.0
Yes, I recommend this pro
$500
Joe and Linda were on time and ready to go. They helped move everything out of the way for the cleaning and were friendly and positive the entire time. The floors looked fantastic when they completed, and they pointed out any imperfections they noticed in the tile / grout while they were cleaning (not something us non-floor-cleaners usually observe to that degree). The price was great - better than three other estimates - and the results were amazing. Great company, great people.

WILLIAM D.
Feb 2013
5.0
Yes, I recommend this pro
$120
They arrived as scheduled and looked over the job. Provided a quote that was within my expectations. They were friendly and professional. The work was completed and the tile looks great. Not only did they do a good job, they gave me tips on how to maintain the tile in a good condition. Great Job!

Sharane D.
Nov 2012
5.0
Yes, I recommend this pro
$150
Joe did an excellent job on my off-white carpet stairs that just happen to be the favorite resting place of my yellow labrador. I honestly didn't think that it was possible for them to look as good as they did when he was done... they looked brand new. Thank you!!

Kathy Q.
Apr 2012
5.0
Yes, I recommend this pro
$600
They did a great job.

Diane M.
Jan 2012
5.0
Yes, I recommend this pro
$150
My experience with Pinnacle Peak Performance is both personal and professional.

I own a home management company in Scottsdale and they are the go to people for all my clients carpet/tile/grout cleaning . I have used them for several years and they always do an outstanding job. They are punctual, professional and great to work with.

My clients are always amazed at how great their carpets look after the job is done. In one case I had a client that had a small dog that soiled the carpets in many places. She was going to re-carpet and I convinced her to try Joe first. She did and was amazed that all the stains came out. She had tried other providers before that had not been able to remove the stains

Another client had a tile floor that the grout had turned from light gray to black over the years. It was like that when they bought the house so they didn't even realize how dirty it was. I called Joe and asked him to come and assess it , he did and said he could clean it up. When the homeowner returned they was astounded at how the whole look of the flooring had changed.

I would highly recommend Joe Walters and Pinnacle Peak Performance for even the most differcult carpet cleaning and tile and grout cleaning jobs

Joyce C.
Jun 2011
5.0
Yes, I recommend this pro
$1,080
They quoted first, then scheduled the cleaning, arrived on time, stayed on the job start to finish. Husband and wife team. Did a fantastic job...we settled up and I asked them to send a reminder card to me regarding a cleaning in one year.

Richard G.
Feb 2011
5.0
They were fine. They are good at doing carpet cleaning but I wasn't satisfied with the tile cleaning. They cleaned it fine but he polished it and I didn't ask him to polish it. I would advise anyone that you need to be very specific on what you want done and make sure they understand what you want done. The workers were fine. My grades reflect the carpet cleaning experience. They have been very responsive. I wouldn't use them in the future.
Response from Pinnacle Peak Performance Inc
"In response to this clients comments: As always there are two sides to every story. We value each and every client and referral and our business thrives because we care. When we initially discuss our clients expectations it is all about trying to pinpoint what they want the end result to be. We don’t just discuss it we show them at the onset of the procedure what it is going to look like. Believe me when I say it is a whole lot easier to just clean travertine than to clean polish and seal it. Member was shown the end result in a small area and agreed this was what he wanted. At this time if he had shown any displeasure obviously I would not have continued the procedure and reversed the test area. I completed the work and the travertine floor was gorgeous and member agreed. A few days later we received a phone call from member and he said the floor turned out great but it had more sheen than he wanted. After discussing his concerns I told member I would come back at no additional cost and remove the shine, this procedure is easily performed. We set a date and two days prior to the appointment he called and cancelled, thanking me for agreeing to come back out but he was going to have someone else do it. We are sorry for his displeasure but feel we should have been given the opportunity to correct this misunderstanding."

Doris H.
Mar 2008
4.0
$310
Excellent job, very courteous, friendly, personable and professional. However, I felt the price was quite high. I had the carpets cleaned by Sears previously for only $170.00. Would definitely hire because of high quality of work and their courteous and personable manner, but will not again because of high price. :(
Response from Pinnacle Peak Performance Inc
"I’m a little baffled by member displeasure. The things she liked most about our company is that we were responsive, professional, friendly , courteous, trustworthy, punctual and did EXCELLENT WORK. The one thing she liked least about us was the price. When a client calls us for information we are very straight forward about our pricing and what it includes. We give them an estimate based on the information the customer supplies us with. We don’t have any hidden costs and always let our clients know what the price for the cleaning will be before we even set up our equipment. When she had Sears come out she had furniture in the house and only had the open areas cleaned. When I performed our service the house was completely empty and there was over 1500 sq ft of carpet that needed to be cleaned. Obviously she was not pleased with the quality of Sears work or she would have had them back. We are not a fly by night coupon company with inexperienced help and inferior equipment. In closing we are highly educated in our industry and have been performing our service’s for thousands of clients over the past 25 years."

TINA W.
Oct 2006
5.0
Yes, I recommend this pro
$150
Joe came exactly when he said he would. He did a great job and didn't try to sell me a bunch of extra services, which I really appreciated. His price was excellent, and he does the work himself. He did a great job. He does tile, but not Saltillo, which we have, and very graciously provided me with information and recommendations regarding where we might go to get that done. He is definitely going to become our regular carpet cleaner!

SUSANNE O.
Nov 2004
5.0
Yes, I recommend this pro
$350
JOE IS ALWAYS VERY PROFESSIONAL. OUR CARPETS AND FLOORS LOOK GREAT. HE IS ABLE TO GET EVEN THE TOUGHEST STAINS OUT OF THE CARPET. WE RECENTLY HAD HIM CLEAN AND SEAL OUR TRAVERTINE. THEY LOOK ALMOST NEW.

Licensing

State Contractor License Requirements

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FAQ

Pinnacle Peak Performance Inc is currently rated 5.0 overall out of 5.

Pinnacle Peak Performance Inc accepts the following forms of payment: CreditCard

Yes, Pinnacle Peak Performance Inc offers free project estimates.

No, Pinnacle Peak Performance Inc does not offer eco-friendly accreditations.

No, Pinnacle Peak Performance Inc does not offer a senior discount.

Yes, Pinnacle Peak Performance Inc offers emergency services.

No, Pinnacle Peak Performance Inc does not offer warranties.