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Pinnacle Peak Performance Inc

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

A locally owned and operated business, with an A+ Rating with the Better Business Bureau. Our attention to detail will prolong and enhance the appearance and wear of Carpet, Upholstery, Ceramic Tile, Grout & Natural Stone. We offer state-of-the-art truck mounted steam cleaning. We also provide natural green cleaning procedures. We've learned in business that people desire a company that is trustworthy, reliable, prompt and has integrity and a willingness to stand behind the service they provide. Our goal is to provide customers with the utmost in honesty and integrity through continued education and knowledge in an ever changing industry.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & upholstery cleaning, mattress cleaning, tile, grout cleaning & sealing, natural stone clean seal & polish, marble, limestone, travertine, slate, granite counter tops, shower stalls cleaned & sealed, green cleaning available, pet odor elimination, wine & coffee stain removal, fire-smoke & water restoration.

Services we don't offer

Tile installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-20 of 20 reviews

chris M.
10/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
They did an absolutely fantastic job. I couldnt be happier with their performance and they were cheaper than the competition
Description of Work: Grout on tile flooring needed to be cleaned as well as the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty G.
04/2016
5.0
carpet cleaners
  + -1 more
Excellent! Joe and Linda are very friendly, pleasant to have in my home. They took their time and both the carpet and tile look great!
Description of Work: Cleaned carpet and tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harold N.
12/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Got an appointment in a short time frame. Provided a price after careful measuring and didn't try to sell me for anything additional. My carpeting and ceramic tile/grout look so much better. They were a pleasure doing business with and I will definitely use them next time. I highly recommend this company.
Description of Work: Cleaned all the carpeting and tile in my 2,600 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bradley J.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Don & Joan O.
05/2015
5.0
carpet cleaners
  + -1 more
He did an excellent job. He was recommended to us by a realtor of expensive homes. I used them in a rental home and our own home. They also were able to remove stains and pet smells.
Description of Work: They did carpet cleaning for an 1800 sq foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Helen F.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: All carpeted areas were cleaned and all spots removed. They also cleaned a well-used sofa. Joe & Linda were friendly and professional and I would use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stu G.
06/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Steam Cleaned all carpets and tile flooring. Very nice job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Karl S.
04/2014
5.0
carpet cleaners, ceramic tile, upholstery cleaning, floor cleaning
  + 2 more
Prompt response to request for quote, professional and courteous, able to work in with our timetable. Great work, tiles gleam and grout looks like new. Carpets and sofa show a dramatic improvement. Small owner/operator company that offered personalized service at a competitive price. Don't be fooled by the marketing claims of the big chains, this company delivered on service and price. Will be using again.
Description of Work: Cleaning of ceramic tile & grout, cleaning of carpets and sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Laurie B.
02/2014
5.0
carpet cleaners
  + -1 more
Owner performed the work. Very nice, very professional, fair price and did a great job. Would definitely use again.
Description of Work: Carpet and Tile Cleaning of furnished 2 BDRM, 2 Bath Condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anthony C.
07/2013
5.0
carpet cleaners
  + -1 more
Joe called me back the same day and scheduled me for cleaning 2 days later. He arrived on time and did a wonderful job cleaning my rugs. He cleaned up after himself and was extremely courteous. I would not hesitate to use him again for his services.
Description of Work: Pretreated, steam cleaned and groomed 695 sq.ft of carpet in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Ben D.
04/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Joe and Linda were on time and ready to go. They helped move everything out of the way for the cleaning and were friendly and positive the entire time. The floors looked fantastic when they completed, and they pointed out any imperfections they noticed in the tile / grout while they were cleaning (not something us non-floor-cleaners usually observe to that degree). The price was great - better than three other estimates - and the results were amazing. Great company, great people.
Description of Work: Ceramic tile cleaning on ~1000 sq ft of tile and carpet cleaning in two small rooms ~200 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

WILLIAM D.
02/2013
5.0
floor cleaning
  + -1 more
They arrived as scheduled and looked over the job. Provided a quote that was within my expectations. They were friendly and professional. The work was completed and the tile looks great. Not only did they do a good job, they gave me tips on how to maintain the tile in a good condition. Great Job!
Description of Work: Cleaned and sealed tile and grout in kitchen and 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sharane D.
11/2012
5.0
carpet cleaners
  + -1 more
Joe did an excellent job on my off-white carpet stairs that just happen to be the favorite resting place of my yellow labrador. I honestly didn't think that it was possible for them to look as good as they did when he was done... they looked brand new. Thank you!!
Description of Work: Carpet cleaning for my personal residence... rooms and carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy Q.
04/2012
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: Floor wax removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

diane M.
01/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
My experience with Pinnacle Peak Performance is both personal and professional. I own a home management company in Scottsdale and they are the go to people for all my clients carpet/tile/grout cleaning . I have used them for several years and they always do an outstanding job. They are punctual, professional and great to work with. My clients are always amazed at how great their carpets look after the job is done. In one case I had a client that had a small dog that soiled the carpets in many places. She was going to re-carpet and I convinced her to try Joe first. She did and was amazed that all the stains came out. She had tried other providers before that had not been able to remove the stains Another client had a tile floor that the grout had turned from light gray to black over the years. It was like that when they bought the house so they didn't even realize how dirty it was. I called Joe and asked him to come and assess it , he did and said he could clean it up. When the homeowner returned they was astounded at how the whole look of the flooring had changed. I would highly recommend Joe Walters and Pinnacle Peak Performance for even the most differcult carpet cleaning and tile and grout cleaning jobs
Description of Work: Carpet cleaning of home Grout and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joyce C.
06/2011
5.0
carpet cleaners, marble & granite, floor cleaning
  + 1 more
They quoted first, then scheduled the cleaning, arrived on time, stayed on the job start to finish. Husband and wife team. Did a fantastic job...we settled up and I asked them to send a reminder card to me regarding a cleaning in one year.
Description of Work: Very Professional Team. Polished the marble flooring, polished granite counter tops in kitchen, also cleaned the carpeting in my Vacation Rental Condo. See www.VRBO.com/325414. Highly recommend them for polishing & carpets. I was very pleased with their Professionalism, fair price, and great results. I will use their services every year going forward, absolutely!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,080

Richard G.
02/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
They were fine. They are good at doing carpet cleaning but I wasn't satisfied with the tile cleaning. They cleaned it fine but he polished it and I didn't ask him to polish it. I would advise anyone that you need to be very specific on what you want done and make sure they understand what you want done. The workers were fine. My grades reflect the carpet cleaning experience. They have been very responsive. I wouldn't use them in the future.
Description of Work: I used Pinnacle Peak Performance for carpet cleaning. On another occasion they cleaned the tile.

Rating CategoryRating out of 5
quality
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Pinnacle Peak Performance Inc
In response to this clients comments: As always there are two sides to every story. We value each and every client and referral and our business thrives because we care. When we initially discuss our clients expectations it is all about trying to pinpoint what they want the end result to be. We don’t just discuss it we show them at the onset of the procedure what it is going to look like. Believe me when I say it is a whole lot easier to just clean travertine than to clean polish and seal it. Member was shown the end result in a small area and agreed this was what he wanted. At this time if he had shown any displeasure obviously I would not have continued the procedure and reversed the test area. I completed the work and the travertine floor was gorgeous and member agreed. A few days later we received a phone call from member and he said the floor turned out great but it had more sheen than he wanted. After discussing his concerns I told member I would come back at no additional cost and remove the shine, this procedure is easily performed. We set a date and two days prior to the appointment he called and cancelled, thanking me for agreeing to come back out but he was going to have someone else do it. We are sorry for his displeasure but feel we should have been given the opportunity to correct this misunderstanding.

Doris H.
03/2008
4.0
carpet cleaners
  + -1 more
Excellent job, very courteous, friendly, personable and professional. However, I felt the price was quite high. I had the carpets cleaned by Sears previously for only $170.00. Would definitely hire because of high quality of work and their courteous and personable manner, but will not again because of high price. :(
Description of Work: Cleaned all carpets in 2200 sq. ft. home.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$310

Response from Pinnacle Peak Performance Inc
I’m a little baffled by member displeasure. The things she liked most about our company is that we were responsive, professional, friendly , courteous, trustworthy, punctual and did EXCELLENT WORK. The one thing she liked least about us was the price. When a client calls us for information we are very straight forward about our pricing and what it includes. We give them an estimate based on the information the customer supplies us with. We don’t have any hidden costs and always let our clients know what the price for the cleaning will be before we even set up our equipment. When she had Sears come out she had furniture in the house and only had the open areas cleaned. When I performed our service the house was completely empty and there was over 1500 sq ft of carpet that needed to be cleaned. Obviously she was not pleased with the quality of Sears work or she would have had them back. We are not a fly by night coupon company with inexperienced help and inferior equipment. In closing we are highly educated in our industry and have been performing our service’s for thousands of clients over the past 25 years.

TINA W.
10/2006
5.0
carpet cleaners
  + -1 more
Joe came exactly when he said he would. He did a great job and didn't try to sell me a bunch of extra services, which I really appreciated. His price was excellent, and he does the work himself. He did a great job. He does tile, but not Saltillo, which we have, and very graciously provided me with information and recommendations regarding where we might go to get that done. He is definitely going to become our regular carpet cleaner!
Description of Work: They cleaned all carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUSANNE O.
11/2004
5.0
carpet cleaners
  + -1 more
JOE IS ALWAYS VERY PROFESSIONAL. OUR CARPETS AND FLOORS LOOK GREAT. HE IS ABLE TO GET EVEN THE TOUGHEST STAINS OUT OF THE CARPET. WE RECENTLY HAD HIM CLEAN AND SEAL OUR TRAVERTINE. THEY LOOK ALMOST NEW.
Description of Work: JOE WALTERS, THE OWNER, CLEANS THE CARPETS AND TILE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    22559 N 77th Pl, Scottsdale, AZ 85255

    www.pinnaclepeakperformance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Ceramic Tile,
    Marble and Granite,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    Mattresses

    FAQ

    Pinnacle Peak Performance Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Pinnacle Peak Performance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pinnacle Peak Performance Inc offers free project estimates.
    Yes, Pinnacle Peak Performance Inc offers eco-friendly accreditations.
    No, Pinnacle Peak Performance Inc does not offer a senior discount.
    Yes, Pinnacle Peak Performance Inc offers emergency services.
    Yes, Pinnacle Peak Performance Inc offers warranties.
    Pinnacle Peak Performance Inc offers the following services: Carpet & upholstery cleaning, mattress cleaning, tile, grout cleaning & sealing, natural stone clean seal & polish, marble, limestone, travertine, slate, granite counter tops, shower stalls cleaned & sealed, green cleaning available, pet odor elimination, wine & coffee stain removal, fire-smoke & water restoration.
    Tile installation.

    Contact information

    22559 N 77th Pl, Scottsdale, AZ 85255

    www.pinnaclepeakperformance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM