Mazons has performed mechanical work on all my rental units for years without issue. I called him to replace a water heater in a rental condo so he went to check it out and advised me that the job was too big for him to do so I asked him if he could text me the model and number while he was there so I can find someone else to do the job. Very surprisingly to me he proceeded to curse me out calling me very vulgar names (names so bad I can't even repeat on a public web site) and said he's not doing anything for me for free, I never asked him to do anything for me for free. I was shocked by this behavior because I never got second opinions, always trusted him and gave him the work without negotiation. I understand that someone may have a bad day but geeze this was like flipped out freak show and I was stunned. I'll never call on this company again for anything.
Description of Work: Alex, the owner, cursed me out and called me vulgar names. Very unprofessional.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from MAZON'S AIR CONDITIONING HTNG
We don't know who this person is we think it's somebody trying to start trouble or from another company we have a high standard of ethical response to our customers
KATE O.
09/2007
5.0
heating & air conditioning/hvac
 + -1 more
We have used them throughout the years and they are familiar with the house. Therefore they are very good and bring things to our attention that need to be corrected. Not to make money but just because they are so attentive and reliable. I am very pleased with the service and I would recommend them to anyone.
Description of Work: They installed a heating and air system in our 1800 square foot home because the old one had died.
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Service Categories
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Plumbing
FAQ
MAZON'S AIR CONDITIONING HTNG is currently rated 3 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
MAZON'S AIR CONDITIONING HTNG accepts the following forms of payment: Check,MasterCard,Visa
Yes, MAZON'S AIR CONDITIONING HTNG offers free project estimates.
Yes, MAZON'S AIR CONDITIONING HTNG offers eco-friendly accreditations.
No, MAZON'S AIR CONDITIONING HTNG does not offer a senior discount.
No, MAZON'S AIR CONDITIONING HTNG does not offer emergency services.
No, MAZON'S AIR CONDITIONING HTNG does not offer warranties.
MAZON'S AIR CONDITIONING HTNG offers the following services: Service repair replace sales retrofit