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About us
Leak Detection Experts specializing in Pool and Spa Leaks
Business highlights
18 years of experience
Services we offer
Repair of pool, spa, fountain, waterfall, pvc pipe & irrigation leaks.
Amenities
Free Estimates
Yes
Reviews
2.33 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 67% |
Filter reviews by service
Showing 1-3 of 3 reviews
Jay H.
Mar 2015
Plumbing
Leak Squad came out to find a leak in my in-ground pool & spa. They identified the leak under the concrete in the bench seat. After hiring a different company to dig through the concrete to the pipes below, there was NO leak! They came back out and pointed to a different spot--NO LEAK there, either!! The two holes that I dug up and then had to repair due to their mistake cost me almost $2000. When I asked them to pay the pool repair company the bill for their error, they refused. So, they didn't find the leak at all, pointed to two separate spots where there WAS NO LEAK, and then refused to pay for their error. DO NOT USE LEAK SQUAD!!
William M.
Jun 2013
Plumbing
unknown
Theresa T.
Mar 2013
Plumbing
WARNING - DO NOT USE THIS COMPANY. They caused damage to my pool equipment, left w/o testing re-assembly, allowed 1000's of gallons of water to leak causing unkown amount of damage to my house foundation. Then came the bad part ..... they incorrectly diagnosted the actual pool leak ... causing me to tear up my pool deck for no reason (cost me $1500 to repair). When I complained, they came back out and found the real leak 20 ft away on a completely different line. Thier resonse to this great service ... "sorry aobut your troubles". They have one good employee (Vince). The rest of the service guys are dangerous .... I tired BBB and ROC but they operate w/o a contractor liscense under the handy man state law .... BE WARNED ... VERY WARNED. You would have better luck just buying a sledge hammer and trying to find the leak yourself.
Response from Leak Squad
"Leak Squad has completed over 10,000 leak detections. We make every attempt to make things right with every customer. Leak Squad is dedicated to accurately locate every leak and most of our employees in the Scottsdale location have worked for Leak Squad since the very beginning of the company in 2007. This is so far the only bad review and [member name removed] has posted the same content on every directory web site. We stand behind our work and our phone number is still the same. Thanks for reading."
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Leak Squad is currently rated 2.3 overall out of 5.
Yes, Leak Squad offers free project estimates.
No, Leak Squad does not offer eco-friendly accreditations.
No, Leak Squad does not offer a senior discount.
No, Leak Squad does not offer emergency services.
No, Leak Squad does not offer warranties.
Leak Squad offers the following services: Repair of pool, spa, fountain, waterfall, pvc pipe & irrigation leaks.