Larson Air Conditioning, LLC.

Larsen A/C refuses to provide the services that they obtained HVAC license for. They are listed as installers on a particular device manufacturer's website. I obtained the device directly from the manufacturers & due to an injury I cannot install it myself. Larsen refused unless buy the device again from them. They argue that they cannot guarantee the devices unless they sell it. This is disinformation. They also do not guarantee the device if they sell it. They must guarantee their labour. Nobody expects them to guarantee the device. Just like with the whole air conditioner - if you buy it from them - they do not guarantee the airconditioner ever. If anybody refuses to install your parts - this is a hallmark of a snake oil salesmen. Stop claiming to be a service company Larsen!

All work to replace (and modify structure) of the A/C outdoor and indoor units took two 8 hour days. The crews used to do the work were judged very competent, courteous, and entirely willing to answer any questions as the work proceeded. We are very satisfied with the result and expect to utilize Larson again in the future. We would greatly recommend this company to their prospective clients.

Everyone was friendly and professional. They were always on time. They were willing to come out and make adjustments multiple times until it was perfect. When something didn’t work they came out immediately and fixed it at no cost. They truly stand behind their work. Our house went from having a 10 degree difference between rooms to an even temperature and is much more comfortable.

I'd give them an A across the board.  They were the best one that my home warranty company sent out.

Larson Air Conditioning, LLC installed a high quality "Gas Pack" unit, with excellent craftsmanship, at a price that was moderate in comparison to estimates I had received from other companies. Larson gets my call for HVAC system work every time.

Larson was great from the appointment set-up through the tune-up service. Both the office and the technician explained that the appointment would take longer than a normal tune-up. Josh, the technician explained all the work in detail. Their diagnostics indicated that a couple of things on my gas-pack needed to be tweeked. They changed the fan speed and moved a sensor to the sunny side of the unit, finished the normal tune-up tasks and it all checked out great. They are way more tech savvy than others in this category. Invoices are electronic. Payment was electronic. A nice feature was that the office sent an email with the technician's photo and bio when he was on his way to my house. It was a pleasant surprise. I was very happy with the company and their service, and will use them again.

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From beginning to end, everyone involved from Larson Air Conditioning, LLC was totally professional, dependable and helpful. On Tuesday June 30th my wife went to bed before me while I watched the news downstairs. A little later she came down and said the temperature was unbearable upstairs. I checked the thermostat and saw it read in the high 80's I then found that the air conditioner had stopped working. I checked the fuse panel on the side of the house for a tripped circuit breaker but it was okay. We have a home warranty and I put a ticket in for a repair online and I was immediately given the name of the contractor. The next morning I called the contractor scheduled by the warranty company only to find they would be coming out Monday the 6th of July. Our existing system was over 20 years old and I knew SRP the power company that serves our area had a rebate program. I talked with SRP and was able to get an SRP approved contractor. The company was Larson Air Conditioning, LLC.

On Wednesday July 1, I gave them a call and talked with Jamie who was very helpful. I explained my situation and told her we would like to have our system replaced but would first like to have a tech come out and see if they could get our existing system working until it could be replaced. She scheduled to have a tech come out that afternoon. She told me that John would call 30 minutes prior to arriving. John arrived on time and I explained the situation we were in. He was able to replace a couple of fuses on the roof and the air conditioner kicked back on.

My wife and I had already decided to replace the existing old heat pump with a new one. Jamie called the next day with a quote on a Amana heat pump but I asked if she could give me a quote on a Lennox and she said no problem. The quote came back about $35.00 difference in cost and we agreed. Jared Larson the owner came by the house the next day on Thursday to take some measurements and see about a location for a second air return. Due to the size of our house we were upgrading from a 4 ton unit to 5 ton unit and the existing 18? air return was not big enough to handle the new unit. This being the fourth of July weekend they would not be able to schedule the work before Monday and since they had our existing A/C working it was no problem on our end.

On Monday July 6th I got a call from Jamie letting us know that the workers would be coming to the house after 1 pm and the tech would call us 30 minuets before arriving. Joshua one of the techs schedule to install our new A/C called saying that they would be there in about 30 minutes. He and Colorado the second tech arrived right on schedule. Jared had also arrived with them to determine what bends and length of pipe for the return was needed. Joshua went into the attic to get those measurements. They were super efficient as they prepared to remove the old A/C then the crane arrived and down came the old A/C. Then they prepped the roof to accept the new larger A/C. The switch went very smoothly and then the fun part started. Jared had returned with the air return pipe and bends needed. They had to cut a 30?x 20? hole in the ceiling to receive the new air return. Then Joshua and Colorado climbed into our attic ?it had to be well over a hundred degrees? to pull the 16? duct over to the new opening and make the connections. They did exactly what they said they would do and installed the system on schedule. They performed all tasks with great care and treated my property as it were their own. Jamie was super helpful on the phone and all of the follow-up was excellent. A first class operation with 5 star service, we highly recommend Larson for all of your air conditioning needs.

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Do take the time to make yourself accessible when the technician comes. Do ask questions, they'll take the time to explain to you what needs to be done.

From beginning to end, everyone involved from Larson was totally professional, dependable and helpful.   They gave me a better price that I could have gotten anywhere with no hidden costs or "incidentals".  They did exactly what they said they would do and installed the system on schedule (and before my guests arrived and found that I had NO HEAT).  They performed all tasks with great care and treated my property as they would their own. 
I would recommend these folks to anyone.  In fact, they are the kind of folks you want to add to your Christmas Card list.  Jamie was super helpful on the phone and all of the follow-up was excellent.  Joshua and Garry did an excellent job.
I also LOVED that Larson sent me an email notification that a technician had been dispatched, provided me with the name and a picture of the technician and a bit about his background.  A real first class operation!  Call them .... you'll love 'em.

They stepped up to the plate and worked hard to find the source or our problem.  Their work resulted in a rebuilding of our source of heat and air conditioning. The previous company just did not have our concerns at heart.  I won't mention their name because their worker was kind. He just didn't have enough knowlege to diagnose the problem and when I called the company the person answering their telephone wanted to put us off for several days.  It was COLD in Phx and disappointing to us.  When Jamie became our contact person she understood our problem and worked with us to get the problem solved.  Kudos to Jamie! and all the workers. Larson is a responsible company and will work with you to get your problem solved and your equipment back in service.

Always remember:  Live with a smile on your face and a song in your heart!

Larson AC did a great job with our AC needs. We had one working unit and one that did not work. They got the replacement done promptly and with professionalism. The rep they sent out ( I think his name was Jason) was very honest and forward and worked hard to ensure our family had cool air.
Thanks Larson, we will use you for any future ac needs.

This company is TOP NOTCH. The technicians are knowledgeable, sharp, honest, and determined to find out what is wrong. What's reassuring is that they will tell you upfront that they have never left a job without giving an accurate diagnosis. And that sure is the truth, thankfully! We called Larson after having had another vendor out to the house who obviously could *not* figure out what was happening w/ our system. What a waste of time and money! Larson's technicians diagnosed it within about 30 minutes. They had the system fixed the same day. What I also appreciate is the fact that they didn't try to and quot;upselland quot; us and/or tell us that our units needed to be replaced in addition to needing 100 other things done to our existing units. I feel they are professional, honest, and GREAT at what they do. Jamie, who did my scheduling, was also top notch to interact with, she was wonderful!