
Handyman Matters of Phoenix
About us
At Handyman Matters, we know the handyman & contracting industry is notorious for unreliable service. Since every homeowner in Maricopa country deserves the best treatment, when we show up to complete your handyman job, home addition, bathroom remodel, or whatever it is you may need, we promise to be on time and ready to work for you! Additional contact name - Suzanne Anderson. Additional email - [email protected], [email protected]. See website for additional service areas.
Business highlights
Services we offer
Additions, doors, drywall, electrical, faucets & fans., lighting, painting, plumbing, remodel bathrooms
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
8% | ||
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8% | ||
0% |
"Thank you for your review, your feedback is appreciated, and we will share it with our team. We strive to be the best in this industry and we apologize that the cleanup effort was not up to par. Thank you for letting us know, and we hope we can help you with any future home maintenance needs that you ay have."
"Handyman Matters completes well over 2,000 jobs every year. Unfortunately, occasionally in this business problems do happen. The true test of a company is: How do they respond when a job does not go as planned? In this case, if we had been made aware of any problems or any items the member was unhappy with we would have gone back out quickly and fixed the problems at no additional cost to the member, so we do not know where the member got the misinformation of us charging to re-do or fix work. We can only rectify a situation if we are made aware of a member’s concerns. Since the member never contacted Handyman Matters and did not respond to our follow up phone calls, as a result we were never aware of any issues that this member had. We do not understand why the member did not contact us if she was having a problem on site. We handle all customer concerns in a professional manner and would have addressed her concerns promptly if they had been brought to our attention. When asked by the member for a breakdown of hours, this was supplied to her via email, and was accepted. The member accepted our written estimate which had a breakdown of the scope of work; subsequently the final invoice also had a breakdown of the scope of work, it may not have been detailed to the amount of time spent on each task, but everything was listed and completed per the signed contract. The problem of trying to reach one of craftsman directly for additional work, and not our office, was that the craftsman no longer worked for Handyman Matters and his company phone has been disconnected. We pride ourselves on providing the highest levels of quality and service in the industry. I am sorry our service did not meet this member’s expectations. At Handyman Matters, all of our craftsmen have at least 10 years experience, most 20 years or more. We run background checks on all of our craftsmen. They are all employees, we do not sub contract- so we know they are covered under our workers comp. and liability insurance. When a member chooses Handyman Matters to do their project, they can rest assured they have chosen the right Handyman Service, as we do warranty our work for a year. Of course Handyman Matters is licensed, bonded and insured, and has an A plus rating with the BBB. We are proud to say that we were recently awarded the Super Service Award for 2011. The only way we can accomplish these things is by hiring the best."
"Thank you for your review! We pride ourselves on providing the highest levels of quality and service in the industry. We are happy we could help you out with your home maintenance needs!"
"Thank you for your review! We are glad we were able to help you out with your faucet replacement and the inspection of your blinds. We look forward to helping you with any other home maintenance needs that you may have! Handyman Matters"
"At Handyman Matters we pride ourselves on providing the highest levels of quality and service in the industry. Thank you for letting us remodel your bathroom for you! We look forward to helping you with all of your home maintenance needs!"
"Thank you for your review. We are glad we have been able to help you out with your home maintenance needs!"
"Our entire team has a wide range of skills. We are glad we were able to help you out with your home maintenance needs and look forward to helping you again if you should need us!"
"As a full service Handyman company we pride ourselves on the fact that no job is too big or too small. We are glad we were able to help you out with your home maintenance needs."
"We are glad to have been able to help you remodel your bathroom!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.