Closet Tailors 753AZ034

Fantastic! Very customer service oriented and very good work and the price is reasonable. Triple A!

Customized three closets for me and did a beautiful job, I would recommend this contractor for additional work.

It went fantastic. It was very clean. I love our closets.

Kevin reached out within a couple hours to get a design appointment set up. He and another employee arrived exactly on time for the design appointment. They viewed the closet we wanted completed with the deal purchased on Angie's List and put together a design option that we were able to sign off on immediately. They did offer us a couple days to review, but the design that was presented was better than we had even thought we could get for the space so it was an easy 'YES!'. Just 8 business days later, and earlier than I had anticipated, the closet was ready for install. Kevin again reached out to notify me that the closet was ready and the install team could come out the following day. The installers arrived about 10 minutes prior to the quoted time (love that they were early) and were able to get it completed pretty swiftly. Overall, I am very happy with the closet layout and installation. I would feel very comfortable requesting additional work from them and do highly recommend!

Kevin & his team were very professional. The workmanship and attention to detail was excellent. I will definitely use them again.

It turned out great. They came in and measured at the end of December or early January and then they ordered the stuff and they came back and installed it probably mid January. The cost was double the big deal price because the big deal was just for really basic stuff. Once I started really evaluating what it was, I was like, "Okay. If I want to do this, I better have deeper shelves and better hardware for the drawers and some other little things." Detailed work, not just basic stuff that would go into a closet. What they did was well done. My biggest frustration was that all they wanted to do was just the closet. To me, when you've got someone in your house doing work like that I was like, "Okay. I'm really going to pay you to do some other work." I was like, "Do you know a guy who does electrical work? Lets put a light in my closet" and "Who do you know who does doors? Lets put some doors on that thing." They just wanted to put in the shelves and the hanger rods. It was just like a basic 3Dsoftware that the guy did, took some measurements, punched in design into his software and then output components and then came in and installed it. That was great. It was just limited. The guy just didn't want to do more than just the guts of the closet. To me, if you're going to be a closet guy, you can do the closet doors, you can do the lighting. You've got to know some people. You've got to be able to do it all and he didn't want to do it all.

We would hire them again. They did exactly what they said they would do. Best of all, they cleaned up the space they were Working on.

After being convinced to "upgrade" the reach-in's from the Angie's List deal, and canceling the Angie's List deal, the closets were installed. Two reach-in closets and one small walk-in closet, for a total job cost well more than double the Angie's List deal. We were promised a better product for the reach-in closets than the Angie's List deal and a custom installation of a small walk-in closet. We regret doing business with them. The materials are cheap and low quality, and the workmanship is shoddy and incorrect. Mistakes made: The wrong hardware was used; the wrong trim was used in several places, some shelves were supported by scrap trim pieces and not the proper shelve supports, the fitment of the shelving sides to the wall was poor with large gaps not covered by trim. There were two types of trim used in the same closets (flat trim in some places and quarter round in others when either type would have covered the gaps sufficiently). Several shelves and sidings were not plumb and/or level. Each of the three closets had major installation issues. Material quality: The pre-painted surfaces have a very cheap feel and look. The color we chose was not as represented in the brochure. The installers were poorly trained, and showed no skill as installers whatsoever. Three times we had them come out to fix problems, and the issues were not properly addressed and the proper trim to fix the mix-matching was constantly "on backorder". We finally gave up, and we are living with these crummy closets until we can afford to have them torn out and redone by a reputable and skilled company. I was pressured very hard by the owner to cancel the Angies List deal I purchased for the two reach-in closets, as we were promised upgrades. The "upgrade" turned out to be about an inch of shelve depth. For this we paid a steep premium, and more importantly, we lost the Angie's List deal protection. I feel like the owner pressured us into canceling the Angie's List deal because of the low profit margin on the Angie's List deal and more importantly to be relieved of the Angie's List deal guaranty. We were bait-and-switched. I would gladly have paid double the price, or even more, for well-fitted, quality material closets. Stay away. update: None of the blame-games in Closet Tailors response can explain away incorrect trim, un-level shelving, missing trim, trim that is miss-cut and protruding past the shelving and other defects. I canceled the third trip back because I had no faith in a positive outcome based on the previous two attempts to fix gross installation errors. I wish customers could post photos. Best of luck sir.

Right on times. Very professional.

My experience went well. They were very professional and did their job well. I thought it was a good price for what I got. There was one or two people here doing the work and it took 2 days complete. I liked the final results.

I bought this as a gift to my son and they loved it.

I had an extra large reach-in closet customized with built-ins. Kevin arrived promptly for the scheduled appointment. He created a design for the closet which my husband and I approved. We asked Kevin to incorporate a tie hanger, which he did. Based on what we wanted, it only cost a small amount extra. Kevin and his helper arrived a few weeks later to install the closet. It looks beautiful and has created more space than we thought possible. |

Kevin was very professional, punctual and did a great job with the closet. We are very pleased with the look and convenience of the closet which increased our space tremendously. We had Kevin due several other closets and a pantry based on his work with the first closet. I would recommend him to anyone who needs to update their closets for extra space.

They worked with me on the design. It is exactly what I wanted. The quality is very good, and the price was reasonable. The responds time was fast.

We had a wonderful experience and highly recommend this vendor. From initial consultation through construction and follow-up, there was great attention to detail. Kevin Kinney listened to us describe our needs and provided designs for each closet that met them perfectly. His construction crew kept things tidy throughout the process and all we had to do once they finished was hang our clothes and figure out what to put where with the bonus storage space that magically emerged!

The work was great, and I certainly love the new pantry!

Purchased a closet Angie's list Big deal but ended up spending more on the closet due to my expanding the scope of the work. I needed some very specific things in order to make my daughter's closet workable and Closet Tailors did a great job. It wa more money than I had originally intended to spend, but I knew that what I needed probably exceeded the coupon cost and was happy with the end results.

We recently had Closet Tailors come to our home for a Angie's List Big Deal coupon pantry upgrade. They did an amazing job! Kevin the owner came to our home on a Saturday measured the space worked with my wife and incorporated all of here needs and wants. He definitely went above and beyond what the coupon had stated and the level of finished is top notch. It has been such a pleasure working with Kevin that we had him come back a few months later and design a system for our garage. Again Kevin came out on a Saturday, spent over 2 hours working with the space and our storage needs and developed a great looking and functional system for our garage. No cluttered floors anymore. I would highly recommend working with Closet Tailors again. If you want the job done right the first time and a company to stand behind the work I would chose Closet Tailors.

Kevin came out to do an initial consult/measurement and gave us some suggestions. Quickly sent us a CAD drawing of the design from several angles. We scheduled a time for them to drop off a rack and demolish the existing shelves and then perform the work. It took a few hours for the demo and a little more than 1/2 a day for the install/clean-up.

I got the BIG Deal they were offering for a organizing a pantry. They ripped out the old ugly pantry I had, installed the new adjustable shelving system, and prepped it for paint. He cleaned up absolutely everything . It looks much better and the organization capability is much improved with the modular design. Kevin Kinney was on top of things. I ordered it on Thursday, he came out on Friday to verify the job, by following Thursday it was installed. I just need to paint it today. That will take about 30 minutes. The only thing I have to complain about it is that Agie's list did some false advertising. The shelving system in the picture looked nothing like what I got. For the price, I think it was still decent though.

The job was wonderful, and it was really nice to just get it done. They provided very prompt service; they were quick to call back and quick to schedule everything. I purchased a Big Deal offer from Angie’s List for the work. I would rate them highly and would use them again in the future if necessary.

I had a coupon and I contacted the cabinet maker. The cabinet maker then contacted me and said that he won't work on closets less than 8ft. Then I said that I had 2 closets and that combined would be more than 8ft. When he came I expected that he would do a god work. When he finished the work, it was just teak boards going up and I had to do the painting by myself. Then I had to hunt for teak boards and put in up by myself. I was very disappointed. It did not look like the fixture they showed me and the fixture that they had showed me looked like real professional work and what I got was very cheap. I would not use them again in the future. The disappointment was that I had seen the fixture and I didn't realize that I wouldn't be getting the fixtures.

Kevin installed our garage cabinet even sooner than we thought he would and did a great job. He was professional and tidy, and didn't try to push more on us than we originally wanted to buy. We will definitely use him again when we want more cabinets, and are happy to recommend him.

There were no hiccups along the way......it was a very smooth remodel.

I searched for contractors on three referral sites (including Angie's List) and Kevin returned my call immediately. We booked an appointment for the following day and Kevin brought his laptop computer so we could explore design alternatives using his design software. He emailed me a quote, including 3-dimensional drawings, two days later. We were both busy the following week, so we scheduled demo and installation two-weeks out. Kevin did the site prep on the first day in less than two hours. I painted the closet walls and ceiling later that day and Kevin returned the following day to install the closet system. Installation went very smoothly--you can tell he knows what he's doing. Installation took about 2 1/2 hours and he left the area spotless. I couldn't be happier with the outcome. Kevin takes pride in his work and it shows!