Closet Masters
About us
Locally Family Owned & Operated, Retail and Commercial License, Cost is determined by the job, Visa & Master Card Accepted
Business highlights
Services we offer
Closet Cabinetry, Closet Remodels, Closet Systems, Entertainment Cabinetry, Garage Cabinets, Garage Flooring, Kitchen & Bath Cabinets, Pantry Cabinetry
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
8% | ||
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We are very happy with the final result of our master bedroom cabinets and garage cabinets. The quality of the product is great. You do get what you pay for. We had some bumps along the way, but the sales rep., Tom LeBold, got everything taken care of.
The demo/installation team were prompt, professional, and true craftsman as they built the cabinets on site with virtually no mess.
All of the doors work perfectly as adjusted by the expert crew. Finished product exceeded our expectations.
The three custom doors were each machined by hand to match other cabinets in the closet. Kirk, the owner was not happy with the products prior to staining and sent them back to be redone several times causing a minor delay that was of no consequence. After staining and finishing, Kirk delivered and installed the doors personally. The match was perfect!
I have no doubt that the crew at Closet Masters can build any cabinets with any wood or design to perfection.
The design phase with Ron was excellent. The owner, Ron, came to my house on time, took measurements, looked at the pictures of my previous house closet, and emailed me a design. Most communications were via email. Ron was very responsive to my requests and amended his design to satisfy them after we moved the closet door. Ron placed me on the scheduled for 4 weeks hence even though I had yet to sign the order. Unfortunately Ron fell ill. I suspect that the inadequate attention to details during the installation process was a consequence of Ron's absence.
It became apparent during the installation that two of the drawer stacks had been manufactured with drawer boxes of the wrong size. So the installation could not be finished on installation day. The installers had to come back at the end of the week with the correctly sized boxes. Now one of those boxes had a bowed front face and that drawer would not align properly with the stack. Another trip was then required to re-install that drawer. The owner's son himself came to perform that final step.
In summary, I got good service in the end, and I am satisfied with the end result. However installation dragged on longer than expected. It must have cost the company time and money that could have been saved with more careful quality control and planning.
Since the product is custom, it took three weeks or so before they were ready for installation. Installation took three days (due to the size of the job), and the workers were very professional and cleaned up each area as they finished. The final product exceeded all of our expectations!
We have received many compliments on how beautiful and functional the office appears, and no one can believe that and quot;a closet companyand quot; did the work. Closet Masters is so much more than closets!
Licensing
State Contractor License Requirements
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