Bob's TV Service
About us
Bob's TV Services in Scottsdale, AZ is a TV Repair offering Plasma, LCD, Flat Screen TV Repair as well as Repair Services for brands such as Sony, Panasonic, Toshiba, Mitsubishi, LG, Samsung & more!
Business highlights
64 years of experience
Services we offer
TV Repair TV mounting
Accepted Payment Methods
- CreditCard
Reviews
4.961 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 61 reviews
Shelia A.
Aug 2020
Very good very good
Jerome T.
Jun 2020
it went well he check the tv and found out the problem, and fix it thanks he did a good job
Response from Bob's TV Service
"Thank you sir. We are glad to hear you are happy. We appreciate you."
John K.
Aug 2019
Steve arrived within 2 minutes of agreed to schedule. He promptly reset TV settings and took the time to show me the proper procedure. He also added the TV to our WIFI network. I didn't know that this TV had that functionality. Thank you Steve.
Response from Bob's TV Service
"Thanks [Member Name Removed]. We appreciate you."
Gerald M.
Jul 2019
Superior service in every way.
Response from Bob's TV Service
"Thanks for leaving feedback. We appreciate your business and you taking the time to share your experience with others."
Sandy M.
Feb 2019
Unbelievable!! The fastest service call EVER. Only 15 minutes from phone call, to the ring of my doorbell. The very courteous technician quickly discovered and fixed the problem. It was only a wire/cable that he needed to replace. Obviously, a very honest person, as he didn’t try try turn this small problem into a bigger issue. Thank You
Response from Bob's TV Service
"We rarely get the stars to align like this, but it is great when they do. Glad we could get you up and running so quick. Thank you."
Matt P.
May 2018
Steve was very prompt and friendly. He arrived about an hour after I originally called him and explained my situation. He explained in detail what needed to be fixed, and shortly after my tv was working again. Calling Bob’s tv repair saved me the anguish of searching for other repair men and the money in purchasing a new tv. I recommend bob’s tv to anyone looking to repair a tv. Thanks again Steve.
Response from Bob's TV Service
"Thank you for the nice comments. We appreciate your business and your time."
Todd F.
May 2018
It went great! Not only did my television get fixed, I got help getting it mounted on the wall.
Response from Bob's TV Service
"Thanks [Member Name Removed]. Glad we could help."
Dana B.
Mar 2018
Bob's TV Service was great! Fixed my television in a short amount of time with no effort on my part!
Linda D.
Aug 2017
The bulb on my TV went out and I called Bob's TV Service on Angie's List. I talked to Steve on the phone and he said he could come to my home the next morning to repair my TV. Steve arrived on time and replaced the bulb with no problems. He explained that the bulb should last 1 to 2 years and if it didn't there may be another problem going on. He was very knowledgeable and informative. We are very satisfied with the service.
Response from Bob's TV Service
"Thanks again for your business and taking the time to leave a review. We appreciate you."
Michael F.
Aug 2017
Great. Steve diagnosed the problem with me over the telephone, ordered the part, got it installed in my home in just a few days. Very courteous. Very professional in his manner. Would use their service again and recommend Bob's TV to others
Response from Bob's TV Service
"Thanks for the compliments and taking the time to leave feedback. We appreciate your business."
Lou P.
Jul 2017
Steve repaired the tv at his place of business and returned it in good shape! He spent time with us explaining how to set the tv colors and other items regarding a DVD hookup. Very professional. Highly recommend.
Response from Bob's TV Service
"We appreciate your taking the time to let others know about your experience. Thanks again and let us know if you have any questions or problems in the future."
Matt T.
Jul 2017
Bob's TV Service is great! Awesome, friendly service. I'd use them again in a heartbeat, and would not hesitate to recommend them.
Response from Bob's TV Service
"Thanks for taking the time to leave feedback. We appreciate your business."
Ken C.
Jul 2017
Good. I am satisfied. Steve was very professional
Response from Bob's TV Service
"We are glad you are happy and appreciate the review."
Laurie D.
Jul 2017
Steve was very professional, punctual and detailed oriented. I would certainly use them again.
Response from Bob's TV Service
"Thank you for the compliment. We appreciate you taking the time to leave feedback and for your business."
Beth G.
Jun 2017
Bob diagnosed the problem right away. He gave me two options and discussed the details on both. The repairman was quick and efficient. He even set up everything that was attached to the TV.
Response from Bob's TV Service
"Thank you for the kind words. It was our pleasure helping. Hopefully you have no other issues, but we are here for you if you have any needs in the future."
Donna A.
Dec 2016
terrific, he arrived on time and knew exactly what to do, he removed TV from wall repaired with replacement parts and put back on wall, conducted full testing. All took about 30 minutes.
Response from Bob's TV Service
"We appreciate your review and thank you for being a valued customer"
Barbara N.
Nov 2016
Excellent the technician was very helpful and professional and knowledgeable
Response from Bob's TV Service
"Thanks [Member Name Removed] for the compliments. We appreciate you!"
Claudia M.
Nov 2016
Technician not only called ahead and was on time, but was professional and competent. He replaced the chip and cleaned the interior of the TV, and helped us to get the best audio function from TV and surround sound. Don't know if it was the chip replacement or the cleaning, but the picture is sharper and colors are brighter now. Great service call. Would recommend.
Response from Bob's TV Service
"We strive to get a review like this. We take pride in our work to get hoping we can make every customer feel this way. thank you for taking the time out of your day to share your experience."
Sandy H.
Oct 2016
My one-year warranty had lapsed and it was in need of repair. The repair would have cost $700 so it was easier just to purchase a new TV. One of the gentlemen, Steve, helped me choose a new TV at Target and then he brought the TV to my house and mounted it to my wall for me. They are a family-owned business and their customer service is outstanding. I would recommend them to anyone!
Response from Bob's TV Service
"Hi [Member Name Removed], thanks for the compliments. You are a very nice lady who was a pleasure to deal with. We appreciate you!"
Vicki N.
Aug 2016
Excellent! Exceeded my expectations!! Steve was thoughtful, experienced and had terrific follow through. He diagnosed the problem, ordered the part and made the repair in my home all for a reasonable and fair cost. I highly recommend this business.
Response from Bob's TV Service
"We are so glad you are happy and appreciate you taking the time to leave your feedback. Thank you again!"
Donna G.
Apr 2016
unknown
Response from Bob's TV Service
"I know we never actually did business together but we appreciate you leaving feedback on the experience that you had."
Mary B.
Jan 2016
He was hands on from the time he showed up, to the hook up and programming he provided. (details above)
I recommend everyone call him first.... you won't need another call.
I recommend everyone call him first.... you won't need another call.
Response from Bob's TV Service
"Thanks for the nice compliment. You were a pleasure to work for. We hope you don't have any problems in the future but we are here for you if you ever need us. We appreciate your business."
Cynthia H.
Jan 2016
unknown
Response from Bob's TV Service
"Thank you for taking the time to leave a review. We appreciate the business and the kind words!"
Laurie T.
Nov 2015
Recommend.
Response from Bob's TV Service
"[Member Name Removed], I really appreciate you. I remember how kind and understanding you were. I was having a really bad day and your kindness helped me more then you know. We hope you never need any repairs in the future, but will be there for you if you ever need us. Thank again!"
Michael C.
Nov 2015
unknown
Licensing
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FAQ
Bob's TV Service is currently rated 4.9 overall out of 5.
Bob's TV Service accepts the following forms of payment: CreditCard
No, Bob's TV Service does not offer free project estimates.
No, Bob's TV Service does not offer eco-friendly accreditations.
No, Bob's TV Service does not offer a senior discount.
No, Bob's TV Service does not offer emergency services.
No, Bob's TV Service does not offer warranties.