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Approved Pro
Approved Pro

Benjamin Franklin The Punctual Plumber

Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement, Water Heater Repair or Service,

About us

Benjamin Franklin The Punctual Plumber provides reliable residential and commercial plumbing services across Phoenix and nearby areas including Paradise Valley, Sun City, Scottsdale, Glendale, AZ and surrounding areas. From water heaters and drains to water treatment and softeners, we handle it all with on-time service, upfront pricing, and expert workmanship you can trust.

Business highlights

Se habla espanol
Emergency services offered
20 years of experience

Services we offer

Drains/ Jetting/ Re-pipes, Garbage Disposals, Toilets, Faucet, Showers, Tankless water heaters , Water heaters , Water softeners/ Drinking water purification systems

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-21 of 21 reviews
Cindy A.
Jul 2025
5.0
Water Heater Repair or Service
Scott came to do an annual service on our tankless hot water heater. Also checked several other potential plumbing items and provided quote for us to consider.

Tom R.
Jul 2025
5.0
Water Heater Repair or Service
Scott is a very personable and efficient technician. It was a pleasure working with him.

Andy R.
Jul 2025
5.0
Water Heater Repair or Service
Excellent job completed with explaining everything that was done

Kathleen F.
Jul 2025
5.0
Google Review
Eddie was so very helpful, drained our water heater, inspected our turnoff valves and checked our household water pressure. He was very informative, polite and professional! We will definitely call on him again!

Ann L.
Jul 2025
5.0
Google Review
Benjamin Franklin, in our opinion, are the go to specialists for any plumbing repairs! Our repairman, Brad, was on time, courteous, and certainly knowledgeable about the repair work that he was doing! Our Toto toilet is looking pretty again! (The guts were tad bit on the old side!) We were lucky enough to get in on a special where the hot water tank could be flushed and was included on the price of the toilet repair! Water problems? Call Ben Franklin!

Dawn K.
Jul 2025
5.0
Google Review
Chandler was very precessional and knowledgeable.

Jimmy D.
Jul 2025
5.0
Google Review
Really pleased with the level of service! Brad was polite, thorough and has amazing communication skills. Had service done on all of my water treatment in the house and it was quick and easy!

Jkkpublic
Jul 2025
5.0
Google Review
Brad & Chandler did a great job with my tankless

Scott N.
Jul 2025
5.0
Water Heater Repair or Service
Benjamin Franklin Plumbing has got to be the most trusted plumber in Surprise, Arizona! They have highly trained and skilled plumbers with all the licensing and bonds and insurance. They've been around for decades and decades and have the best warranties on the market. They bring all their work up to the best code practices and stand 100% behind their work. I had a master plumber come do maintenance on my tankless water heater, softener/carbon system and reverse osmosis filtration. So knowledgable! He did a full system checkup so I know my plumbing is in tip top shape! We also had a Laundry Pro installed, which allows us to not have to use detergents in our washing machine and my wife says our clothes have never been cleaner or smelled better! (Even my sweaty work clothes! ) Ben Franklin plumbing is legit. Same day service, awesome technicians, and I never have to worry who's coming, background checked and a picture of him on the way! Thank you Ben Franklin for making it easy.

Linda C.
Oct 2024
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
EXCELLENT SERVICE BY BRAD I discovered a small leak comingl from my pipes leading to my Reverse Osmosis. I called Ben Franklin around 4pm and was guaranteed a technician would come over. Brad called to say he would be over a little after 8pm if that was okay. He was so thoughtful of the time since he was coming from other jobs. When he came over he assessed the leak source and repaired it. To make sure it was okay, we agreed to run the regen. Brad was kind enough to put the salts in my RO. Upon running the system, a new leak occurred. Brad gave me options both of which were a little too costly. Brad offered to clean out the part that was leaking and sealed it with more dope and sealant. He saved me a lot more money doing it that way and when he ran the regen, the system worked without leak! I will have to purchase a new RO at some point but for now, with funds so tight, he helped me get through this problem especially since it was a weekend I was going to be away. Bradâ s compassion and kindness along with his knowledge and professionalism makes him an OUTSTANDING employee for Benjamin Franklin. I will continue doing business with Ben Franklin because of employees like Brad!

Lesley Y.
May 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
We have a great experience using Benjamin Franklin. Our plumber Eddie was extremely knowledgeable, efficient and kind. He worked on several projects during our home remodel. I highly recommended using Eddie and Benjamin Franklin.

Jenna R.
May 2024
5.0
Water Treatment & Purification System Installation and Replacement
Yes, I recommend this pro
Outstanding experience with Eddie! He expertly installed our water treatment system, explaining every step and ensuring it met our needs. Professional, knowledgeable, and left the place spotless. Our water quality has never been better. Highly recommend Eddie and Benjamin Franklin plumbing for all your service needs!

James E.
May 2024
5.0
Water Treatment & Purification System Installation and Replacement
Yes, I recommend this pro
They provide the best water treatment systems available, installed by highly professional technicians!!

Jesus B.
May 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Had these guys come out for a free estimate on my leaking water heater. Not only did they provide me with different options with different price ranges to fit my budget, but they were able to get it done same day! Definitely found my plumbers for life, thank you Benjamin Franklin!

Cisco M.
May 2024
5.0
Water Treatment & Purification System Installation and Replacement
Yes, I recommend this pro
Amazing professional tech

Edwin C.
May 2024
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Highly recommend this tankless water heater installation! My energy bills have noticeably decreased and I love the extra space in my garage. Excellent investment!

Tristan W.
May 2024
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Jack showed up at my home exactly when he said he would, was very informative and helped me better understand how my water heater worked (or didnâ t), than provided me with the best possible solutions to the problems I was having! Great service, and will always be calling for Jack whenever I have an issue with my system.

Brad K.
May 2024
5.0
Water Treatment & Purification System Installation and Replacement
Yes, I recommend this pro
Highly recommend, they are on time, professional and stand behind their work

Edward R.
May 2024
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
$5,000
Very knowledgeable. And easy to work with. Eddie and Will had my hot water back on to my house by the time I got home from work. It was nice not to have to worry about anything with the level of professionalism that was presented

William W.
May 2024
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Great professional workers. Very thorough in everything they look at.

Brian B.
Apr 2024
5.0
Water Treatment & Purification System Installation and Replacement
Yes, I recommend this pro
$3,000
Eddie was great with my wife, dog and kids. I would definitely recommend him.

Licensing

Licensed*

Trade License Number

ROC 200353

Trade License Locale

AZ

Trade License Expiration

10/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Benjamin Franklin The Punctual Plumber is currently rated 5.0 overall out of 5.

Monday: 6:00 AM - 6:00 PM Tuesday: 6:00 AM - 6:00 PM Wednesday: 6:00 AM - 6:00 PM Thursday: 6:00 AM - 6:00 PM Friday: 6:00 AM - 6:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: 8:00 AM - 4:00 PM

Benjamin Franklin The Punctual Plumber accepts the following forms of payment: CreditCard

Yes, Benjamin Franklin The Punctual Plumber offers free project estimates.

No, Benjamin Franklin The Punctual Plumber does not offer eco-friendly accreditations.

No, Benjamin Franklin The Punctual Plumber does not offer a senior discount.

Yes, Benjamin Franklin The Punctual Plumber offers emergency services.

Yes, Benjamin Franklin The Punctual Plumber offers warranties.