Arizona Rug Company
About us
Arizona Rug Company is the largest rug store in Arizona with 3 superstores: NEW Paradise Valley 10810 N Tatum Blvd Phoenix AZ 85028 Scottsdale - 15505 N Scottsdale Road Scottsdale, Arizona 85254 Tempe - 8154 S Priest Dr. Tempe AZ, 85284 Open to public and the trade. It also offers professional rug services. We specialize in handmade and machine made area rugs, Oriental Rugs, Persian Rugs, Contemporary Rugs, Antique Rugs, Wool Rugs, Silk Rugs. Our repair services include rug cleaning, rug binding, fringe removal, odor removal, dust removal, and much more. We offer 100% satisfaction guarantee and have delivery and pick up services. We are the leading fine rug repair and cleaning company in the Valley serving: Maricopa, Phoenix, Scottsdale, Tempe, Surprise, Chandler, Mesa, Glendale, Cave Creek, Carefree, Anthem, Gilbert, Fountain Hills, Avondale, Buckeye, Peoria, Sun City, Paradise Valley, Biltmore Area and Downtown Phoenix. In 1996, we were voted "The Retailer of the Year" and again in 2000 as "The Retailer of The Decade" by the Prestigious "Oriental Rug Retailers of America" Arizona Foothills Magazine awarded Arizona Rug Company the title of "Best of our Valley Winner" second year in a row. We are proud to offer free 24 hour In-Home Viewing of a rug of your choice. Trust your beautiful handmade or fine rug in the hands of a company that has over 65 years of history. Our locations each have over 2000 rugs in stock. Mon 10:00AM - 5:00PM, Tue 10:00AM - 5:00PM, Wed 10:00AM - 5:00PM, Thu 10:00AM - 5:00PM, Fri 10:00 AM - 05:00 PM, Sat 10:00 AM - 05:00 PM, Sun 11:00 PM - 04:00 PM
Business highlights
Services we offer
Area rug cleaning, repair and sales. Carpet cleaning. Flooring sales
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 9% | ||
| 2% | ||
| 2% | ||
| 0% |
"[Member Name Removed], thanks for taking the time to write such great review, Adam and Mehdi will be very pleased. Ed the owner"
"Thanks [Member Name Removed] for taking the time to share your good experience with our company with others, our job is to achieve your 100% satisfaction, I noticed a B for responsiveness we will certainly work on that and please call me to give more details if you wish, i'm at 480-797-0000, Ed the owner."
"Thanks [Member Name Removed], so glad to know we performed our duties to your satisfaction, Ed, the owner"
"Mrs. [Member Name Removed], we're even more pleased that you waited one year after service to finish your review :) thanks"
"Thanks for your kind words [Member Name Removed], I'm glad we performed the service you deserve. Ed Momeni , owner"
"[Member Name Removed], I'm so grateful for your review knowing that we met all the services you deserve, thanks, Ed Momeni the owner, direct number: 480-797-0000"
"[Member Name Removed], thanks for your kind words, I'm pleased we provided the high quality of service you deserve, Ed Momeni the owner"
"Hi [Member Name Removed], sorry to hear about your experience with our company, as mentioned by you your first rug had wine stain, we explained to you that we'd do our best to remove the stain with no guarantees, you signed our immunity disclaimer that we'd not be responsible for any color changes. We had to wash your rug several time to remove most of the stain and that resulted in some fading. You brought your 2nd rug which did not have any stains and could have easily gone through our normal wash without fading but you were very worried about fading and we decided to do a light wash instead, but the result wasn't satisfactory to either one of us, we decided not to charge you for our work (not mentioned in your review). At this time we're willing to run your 2nd rug through our normal wash to clean it to both our satisfactions (no guarantees on any fading). We have been cleaning area rugs for 66 years with almost 100% customer satisfaction and we'd like to keep it that way. Ed Momeni, owner"
"Hi [Member Name Removed], my name is Ed Momeni and I'm the owner of the company, your review is a bit confusing as you've given us a good "B" rating but at the same time showing dissatisfaction, would you call me direcyly at 480.797.0000 to explain exactly the reason for this contraditing review ? Thanks"
"Hi [Member Name Removed], so good to hear from you after a year since you bought your rug from us, glad we provided the product/services you deserve, Ed Momeni, owner"
"[Member Name Removed], thank you so much for your positive review of our work. As for our 3 weeks delivery turnaround, washing our customers valuable rugs require full attention and not rushing through several steps of dusting, shampooing, rinsing, softening the yarn, drying, and final servicing. We'd have wished to deliver sooner but we prefer not to rush just to save time. Hopefully I have satisfied your concern and you/d re-consider your "B" rating of our punctuality :)"
"Hi [Member Name Removed], thanks for your review and glad we could provide the right service. Ed Momeni, the owner"
"Hi [Member Name Removed], thanks for your review and glad we could provide the right rug for you. Ed Momeni, the owner"
"Thanks for your business and this review, glad we could provide your desired service."
Licensing
State Contractor License Requirements
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