A J F ENGINEERING

How did it go? It didn’t! After waiting nine days for their first available appointment, the inspector was a no call/no show for what was supposed to be a 1:00 PM start. At 1:15 PM I called AJF to inquire as to the whereabouts of the inspector. Their response was that he must be running late and that they were unable to contact him because he was coming from a location, Rio Verde, which did not have cellular service making it impossible for him to be reached by phone. After waiting another 15 minutes, I called AJF again inquiring as to when I could expect the inspector to arrive, it was the same story as before with the addition of a lie - “we left a message for you and your agent to let you know the inspector was running late.” I can honestly tell you that neither myself nor my agent ever received any message whatsoever from AJF. I called BS on that and their response was that they must have dialed the wrong numbers for us after they read back both of our mobile numbers correctly. It’s now 2:00 PM, an hour after the inspection was to begin and still no inspector. I asked if they were going to discount the inspection, and they said the best they could do would be to discount it by $50, which was pretty insulting considering I took half a day off from work and drove 80 miles round trip to attend the inspection. Needless to say, it took less than an hour to lose all confidence in AJF leaving me no choice but to cancel the inspection. When it comes to the single largest purchase one might make, why bother entrusting a company that is clueless, has no consideration for your time, and worse yet lies?

While selling our house, AJF was hired to inspect our home for the buyers. The inspector that showed up made a complete mess of our attic access panel in our master bedroom closet. He scratched it when he must have set it on something in the attic - even more ridiculous is how absolutely filthy it got from his greasy hands - doesn't he change his dirty gloves between tasks? It had just been freshly painted 2 months ago. Wish I could attach photos.