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TROPICAL ESCAPES POOLS & SPAS, LLC

Concrete Pool Installation, Swimming Pool Remodeling,

About us

After more than 35 years of building pools across Arizona—working with some of the largest and most well-known companies in the Valley—Robert and Cindy saw the industry changing, and not for the better. The companies we helped grow were being bought out by corporations. The personal connection with customers was fading, replaced with high-volume, profit-driven operations that lost sight of the families they were building for. What used to be an exciting, personal experience was turning into a cold transaction. We knew it could be better. That’s why we started Tropical Escapes Pools & Spas—to bring the fun, excitement, and personal attention back to pool building. With decades of hands-on experience and a deep love for outdoor living, we’re focused on creating dream backyards where families can relax, connect, and make memories. We’re not here to be the biggest. We’re here to be the best—for you. Thank you for trusting us to bring your backyard vision to life.

Services we offer

Pool Building, Pool Remodling

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%

Filter reviews by service

Showing 1-11 of 11 reviews
James S.
Sep 2025
5.0
Swimming Pool Remodeling
$10,000
Cindy and the crew are amazing and creative. They handled my remodel project with all the details in mind. If your can dream it they can build it.

Wendee F.
Sep 2025
5.0
Concrete Pool Installation
$50,000
They were a great company to work with. I would highly recommend and use them again. Every step of the process went smooth and efficiently.

Laurel B.
Sep 2025
5.0
Swimming Pool Remodeling
Cindy was so wonderful to deal with. She was very professional. I loved the crew. They were on time, and respectful. The remodel turned out amazing . I am so pleased to show off my backyard!

Maurice D.
Sep 2025
5.0
Swimming Pool Remodeling
Cindy and Robert (Owners) were amazing. They not only made the experience not stressful, but they listened to what my dream was for my remodel. Their designer did amazing job and both gave me exactly what I wanted. Communication was amazing all the way through on the process and remodel. I couldn't be more happier than ever. Best decision I ever made to go with Tropical Escapes for my remodel. I highly recommend them.

Makayla K.
Sep 2025
5.0
Swimming Pool Remodeling
$60,000
I couldn’t be happier with the experience I had with tropical escapes! From start to finish, they were professional, reliable, and extremely detail-oriented. They truly went above and beyond to make sure everything turned out exactly how I envisioned. Communication was excellent throughout the process they kept me updated every step of the way and always took the time to answer my questions. Their crew was hardworking, respectful, and left everything clean and organized at the end of each day. The quality of their work is outstanding, and I can honestly say my pool looks even better than I imagined. It’s rare to find a company that checks every box professionalism, honesty, and great customer service but they do it all. I would highly recommend them to anyone looking to remodel or build a pool.

Toni R.
Sep 2025
5.0
Concrete Pool Installation
Great experience! Communication through out the process. Very happy with the results Highly recommend.

Lisa R.
Sep 2025
5.0
Google Review
I own a local plumbing company and we plumb for Tropical Escapes. They are building some amazing pools that I am proud to be a part of. They are honest, fair and they pay promptly. I have also witnessed the customer service they provide to their clients on more than one occasion and they go above and beyond to make sure that their customer has a quality product and that they understand how to use it. Would highly recommend Cindy, Robert & Tropical Escapes!

Joe P.
Sep 2025
5.0
Google Review
Cindy, the owner, is a pleasure to work with. Very clear and great communication . Delivers prompt responses and very easy to talk with. I highly recommend working with her and her business.

Eric S.
Sep 2025
1.0
Google Review
Do not recommend this company. I waited an hour and a half for their rep, Fred, to show up because he was late. Then I discussed the new pool that we wanted he said he was going to get back to me in a couple of days. I then followed up after 4 days, and his response was I'm finishing a couple of things. I said ok then I never heard back. If this is how they do business on a new pool, I can only imagine how things would have been if I got them my business. Please look somewhere else. I called a different company and got an estimate 2 days later and I moved forward with them.

Tabatha F.
Sep 2025
5.0
Google Review
Tropical Escapes got our pool done in 6 weeks just like promised!! Working with Cindy and Robert was great! They answered all my questions and concerns (being a newbie to pools in general) thoroughly and with patience. I highly recommend going with them if you want to get a high quality pool!! Also, You wont have to wait around months for it to get done. Thank you Cindy and Robert for taking such great care of us and helping this dream come true!

Valerie S.
Sep 2025
5.0
Google Review
Cindy is the best!

Licensing

Insured

Licensed*

Trade License Number

ROC 341471

Trade License Locale

AZ

Trade License Expiration

10/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TROPICAL ESCAPES POOLS & SPAS, LLC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 12:00 PM Sunday: Closed

TROPICAL ESCAPES POOLS & SPAS, LLC accepts the following forms of payment: CreditCard

Yes, TROPICAL ESCAPES POOLS & SPAS, LLC offers free project estimates.

No, TROPICAL ESCAPES POOLS & SPAS, LLC does not offer eco-friendly accreditations.

No, TROPICAL ESCAPES POOLS & SPAS, LLC does not offer a senior discount.

No, TROPICAL ESCAPES POOLS & SPAS, LLC does not offer emergency services.

Yes, TROPICAL ESCAPES POOLS & SPAS, LLC offers warranties.