All American Landscaping

Spoke w/the owner Barry, was told the guys would show up at 10 am, they did not show up till 11 am. Before we hired him, Barry the owner didn't even make the appointment he set up with us to give us an estimate, he was 3 hrs late, said he didn't realize that we lived that far out in San Tan Valley. Then, 2 weeks after the job was done, I had to call Barry back and tell him that my weeds were coming back after spending over $625, so he had to send 2 more guys out to spray more Emergent in our backyard, only this time I was told to water it down so that it goes into the ground, which makes sense and saves us money...The guys Barry sent out today were great and I appreciate all their help. What I didn't like was Barry's attitude today, but that ok, I won't be referring anyone to his company.

Dean and his crew from All American landscaping did a very good job it was done on time

The rental must've been okay since we received no notices from the HOA to the contrary.  There's only a small patch of grass in the backyard, the rest is desert with no plants.  The front has 2-3 trees and 1 bush to trim.  Thought cost of $45 every 2 weeks was excessive, but went with them because they received good ratings.
 The personal residence was another story.  They gave us an estimate of $60 and hour for 4 - 6 hours to clean up the property.  It took far longer than that and we received a bill for $710!  Even with that, they failed to trim 2 of the trees, one of which has now broken in the wind (abt a 30-40' ironwood).  They seemed to do a good job on the cleanup.  The first maintenance was actually over 5 weeks later.  They were asked to trim down some of the bushes, to trim the sage in he backyard as individual plants (not a hedge) and to level the trimming on the sage around the pool (it went from small to high in 2 bushes, trimmed as a hedge).  Our requests were not only not done, they did NO weed control, refused to trim 2 of the trees in the backyard.  When I mentioned it to Barry, he offered to send someone out to take care of the weeds; they won't trim any trees higher than 6'.  I told him to forget it, I'd do it myself!  We later discovered they had only trimmed 1 of the 3 palm trees in the backyard, although all 3 needed trimming.
Last week we saw someone strolling around our backyard.  When asked what they were doing, we were told they were there to do the monthly maintenance.  It had been 3 weeks since the last maintenance!  No notice, no knock on the door, they just walked in!  We have a 109 lb dog and a 55 lb dog; both are very protective of their yard and property.  I'm sure if one of Barry's workers has been bitten we would've heard about it!  We also have about 100K worth of show horses on the property; we don't allow folks just to stroll around the property.  When I complained to Barry, he gave me a smart reply and claimed this was our "regular day" (news to me....I was never told a day the maintenance would be done on a regular basis)so I cancelled the maintenance on both the rental and our personal property.  Guess $210 a month comes easy!
In my opinion, I would not do business with this individual/company.  From what we could tell, he has an estimator (who, based on our experience, doesn't know how to estimate....big difference between $360 and $710!), and then a couple of crews of guys (who, in our opinion don't seem to know much about landscape maintenance).  He never looks at your property or what his guys have done.  You never know when he's coming, but expects payment within 10 days of doing the maintenance.  Even when we gave his guys a check for the 1st maintenance at our residence, I was still billed several days later as though I hadn't paid.

Once again All-American Landscaping did a top notch job for a fraction of the price that other landscapers wanted to do it for. They even took a pile of branches I had on the side yard, no questions asked.

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Again, the install of the backyard was prompt and perfect.  Since Barry has done a great job with the install, my wife and I decided to go with his company for the biweekly maintenance.  I had scheduled with Barry to start on Tuesday, February 10, 2015.  I came home from work at 4pm and my wife told me that nobody had came.  Called Barry and was told that he wasn't sure what had happened but his crew will come out tomorrow.  I also asked if I should turn the irrigation system off (this was also set up by Barry during the backyard install in which Tuesday's were no watering because they would be doing maintenance).  He said yes, that would help.  After speaking with him, I wrote him an email asking if the crew can level out the pea gravel we had installed since I am beginning to see certain areas where the dirt ground was exposed.  I also asked if the crew can turn my irrigation system back on afterwards.  Didn't get a response, but I assume all would be done.

Wednesday, February 11, 2015 I came home from work again at around 4pm.  My wife told me that the crew came around 11am and evened out the pea gravel.  But she never heard anything else going on in the backyard.  She went out back and found that the lawn was not mowed and the crew was gone!  She called Barry and asked why wasn't the yard mowed?  Barry called the crew back and they finally mowed it.  They never knocked on the door or got into contact with me or my wife regarding the irrigation system since the box was locked.  So I had to turn it back on myself.

I think it's pretty much self explanatory that the yard maintenance should include mowing the lawn???  Barry and I also discussed what was to be done during the scheduled maintenance.  Having to actively follow up on requests or just simply doing the job with Barry has been very frustrating.  I pay $45 once every 2 weeks for this maintenance.  My only guess is that the business I give All American Landscaping isn't worth their time.  But my $5000 piece of business for the backyard install was, apparently.  Mind you, today's scheduled maintenance was the 1st one (they no call, no showed the initial date).  If this is a sign of things to come, I will definitely not use them nor recommend them.

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He does very good work with reasonable price and he's straightforward. I would recommend him. One time I found the billing to be confusing but other than that it was a very good service. I wanted to pay my bill once a month to make life simple. I paid the guy in full 1st of the month and this guy approach me in the middle of the month for the previous two weeks.

Barry and his team were great. They came out and assessed the the problem (Barry even showed me the correct way to set my drip timer) and they fixed my issues in about an hour.

Had some breakdown of communication with the first phone call.  I left work early to be home for a front/back yard estimate.  Was told someone would be there by 1pm, but when nobody had arrived by around 330 I finally called.  The owner said he would find out what happened and call me back.  Turns out he and his employee misunderstood each other, so employee was at girlfriend's house.  He came over and took some pics of the yards and said he would send them to the owner for a quote.  I received a phone call and voicemail asking me when I would like to schedule the clean-up, but I wasn't going to schedule anything without a price quote.  Again, breakdown of communication as the owner said the employee was supposed to give me a quote there.  Very frustrating.  After apologies I decided to go ahead with the cleanup as the yards needed it soon.  We scheduled it for Friday April 18th between 0730-0900.  They didn't actually show up til closer to 1030.  The service provided was fine; weeds cleared and sprayed for any future growth, and tree trimmed. I was just very frustrated about the miscommunication and time issues.  I do understand that most landscapers come when people aren't home, so they just get there whenever and do the work; however, for people like me with dogs who have a dog door, it's irritating to be given an arrival time that is not honored.  I don't want to have to keep my dogs inside all day or outside all day, and I certainly don't want anyone else to be responsible for their safety while working.  Overall, Barry (the owner) was courteous and was helpful, and the work was good.  I may use them again for future yardwork. 

well....it started off great....they came out did the job...although they cut the cable line to my cox line but I dont have cox so it doesnt matter...but they replaced the lines and it looked ok, except for a few spots where the lines that feed the plants are hanging out and not hidden to well, but hey, I can fix that myself later right? Well after a week or so I had another leak in the front yard. no prob, they came out and fixed it. then after another couple weeks I had another leak in the back yard where they connected to existing line to the back yard. called and they came out and fixed it....then another couple days go by and then another leak....came out and fixed it again....now its leaking again in the same spot....lost a few of my plants cause I had to shut the water off. So now I guess Im just going to fix it myself....tired of calling to have them come out and having to stick around and wait for them cause I have dogs. they did an ok job installing it but I guess quality is lacking at least in my experience. I feel bad giving a negative review but its been such a pain when it leaks cause I have to stick around for someone to come out. AND TO THE ANGIES LIST REVIEWERS.....DO NOT....I REPEAT DO NOT HAVE THEM CALL ME LIKE YOU DID LAST TIME WHEN I GAVE THEM A REVIEW THE FIRST TIME THEY DIDNT SHOW UP TO FIX THE LEAK WHEN THEY SAID THEY WOULD. IM NOT GOING TO HAVE THEM FIX IT CAUSE ITS BEEN SUCH A HEADACHE. SO DO NOT HAVE THEM CALL ME PLEASE OR I WILL CANCEL MY MEMBERSHIP.

They show up on time, and do an excellent job .  I have been using them for several weeks and have no complaints.

When I decided to find a new landscaper for regular maintenance, I used Angies List.  From the very first contact this company has been quick to respond, provided great service and their prices are very competivie.  I have signed up for the rest of the year.

They did a fantastic job and was worth the money! The two new plants they replaced for me were not the ones I wanted.
I thought I asked for dark green sage and they planted a lighter, different type of sage. I called Barry a week later, told him i was not happy with the new plants. He came back and replaced them for the exact ones I wanted, at no charge!!!! I am so happy and impressed with his customer service, I will definitely use him again! Thank You Barry !

All American quickly responded to my initial contact, they called and  came over that same day to give an estimate. I believe that the price was fair for the amount of work required to clear the yard of weeds, and to trim up a few plants. My only complaint would be that there was a misunderstanding as to what time his crew was to show up and begin working. I was under the impression that his crew would show up first thing in the morning (8:00 a.m.), they showed up at 4:00 p.m. I made several calls to the owner of All American to verify that they were coming, he returned my calls promptly and assured me that they would show up before the day was over. To his credit, they did show up and did complete the job as promised. 
Granted my yard was overgrown with weeds, they uprooted the majority of the weeds and sprayed the yard with a weed killer that I was told would take care of the rest. It has been almost a week and it looks as though the remaining weeds are on their way out.
Other than the misunderstanding about the what time they would show up to begin working on the yard, I was satisfied with the quality of the work performed

Will continue to use them for all my big yardwork.  I also love that Barry will respond no matter how you contact them, phone, email, online service request.  I HIGHLY recommend them! 

On time, reasonable price. Yard looks good after first visit.

Waiting on a response about whether sprinkler heads should be replaced. Seems to me that they do but the workers needed approval. Perhaps that is part of the next scheduled visit on April 6. I'm happy with the work so far.

They are responsive communication wise. They all speak very good English and he uses verifiable employees, which I like. They do a great job of doing what we want and communicating.