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Prescott Spas
Hot Tub or Spa Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool or Accessories Repair or Service,
About us
Free In home & Backyard Consultations, In-store private soak test rooms, financing, largest spa showroom in Northern Arizona, Service Department.
Business highlights
22 years of experience
Services we offer
FreeFlow, Hot tubs, HotSpot, Jacuzzi, Tiger River, patio furniture & saunas.We only service our brand of hot tubs: HotSpring
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.03 Reviews
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Showing 1-3 of 3 reviews
Sheila G.
Aug 2016
Fantastic! We got exactly what I wanted. P.S. The guy's that brought the Spa out were fantastic. They had to bring it through my house to get it on to the back deck. Not a nick, chip or scratch to my walls or on my spa.
Martha K.
May 2013
In 2010, on a very cold and rainy weekend in March, we were up here from the valley, and immediately knew we had some sort of electronic troubles with our spa. Nick, the son, made some very intelligent inquiries, and felt he knew the root of the problem. He immediately set up one of their techs to come out that very weekend, and determined it was the mother board, and was able to have the part with him and fixed it, even in the rain (our decking is covered but he still had to do some work from outside the railing). We couldn't have been more greatful! We were sure glad it was still under warranty, too.
Needless to say, last summer, 2012, after having the unit for 6 years, another very frustrating problem occurred, where no matter how hard we tried, we could not keep the water clear. We did everything they recommended to replace and we always used all their line of chemicals, which by the way, are very trustworthy and reasonable.
So the next step was a new Ozonator, which happened to be on sale at that time. Nick to the rescue again! He went so far as to take off the front of one of their floor models so he could explain how to take out the old one and apply the new more powerful and longer lasting Ozonator. My husband was able to understand everything Nick told him, and had it fixed in one afternoon! Voila! Our water is now crystal clear and we aren't using half the chemicals! And we saved a service call! But Nick had even went so far as to give us his direct line, in case we hit any snags.
The whole family and staff are always ready to bend over backwards to make sure we are informed and satisfied. Kudos to a Family run business right here in our wonderful Prescott Valley!!! They even and quot;refilland quot; some of their chemical containers, as a savings to us, and the environment!
Cannot say enough about this Great Company!
Needless to say, last summer, 2012, after having the unit for 6 years, another very frustrating problem occurred, where no matter how hard we tried, we could not keep the water clear. We did everything they recommended to replace and we always used all their line of chemicals, which by the way, are very trustworthy and reasonable.
So the next step was a new Ozonator, which happened to be on sale at that time. Nick to the rescue again! He went so far as to take off the front of one of their floor models so he could explain how to take out the old one and apply the new more powerful and longer lasting Ozonator. My husband was able to understand everything Nick told him, and had it fixed in one afternoon! Voila! Our water is now crystal clear and we aren't using half the chemicals! And we saved a service call! But Nick had even went so far as to give us his direct line, in case we hit any snags.
The whole family and staff are always ready to bend over backwards to make sure we are informed and satisfied. Kudos to a Family run business right here in our wonderful Prescott Valley!!! They even and quot;refilland quot; some of their chemical containers, as a savings to us, and the environment!
Cannot say enough about this Great Company!
Response from Prescott Spas
"Thank you for this review (we just now went on Angie's List and saw it!). Print this response out and bring it in the store for your next water care product purchase and receive 15% OFF. Thank you again!"
Charles R.
Aug 2012
We shopped four spa stores in the area. Prescott Spas was the only one that asked for and remembered our name. They answered all of our questions and have provided detailed support. One issue with the heater was fixed by the owner coming to our house on a Sunday (the day after the initial installation). We wish all retail companies would have their customer service.
Response from Prescott Spas
"Thank you for this review (we just now went on Angie's List and saw it!). Print this response out and bring it in the store for your next water care product purchase and receive 15% OFF. Thank you again!"
Licensing
State Contractor License Requirements
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FAQ
Prescott Spas is currently rated 5.0 overall out of 5.
Prescott Spas accepts the following forms of payment: CreditCard
Yes, Prescott Spas offers free project estimates.
No, Prescott Spas does not offer eco-friendly accreditations.
No, Prescott Spas does not offer a senior discount.
No, Prescott Spas does not offer emergency services.
No, Prescott Spas does not offer warranties.