Valley Metro Construction

Description of Work: I don't even know where to begin. I tried to help my mom w/these people. So I will just let her finish: A hail storm destroyed most roofs in Phoenix. I never noticed it at my home. However, contractors moved through Phoenix telling all of us we needed a new roof and air conditioner. Wow. Ok. I signed on w/my insurance company. My roof SEEMED ok. Never leaked or gave me an issue. A/C is something I never thought about. So, an Allstate inspector went up, agreed, and the process started (although Allstate later told me that at first they had just signed checks, but later slowed down on that as contractors got greedy and began doubling costs - cuz they could away w/it). Beginning of a nightmare. The roof leaks in different places everytime it leaks. Although my husband passed away 2 weeks ago, I was still alone in the home as a senior because he was in a care facility. I had no one to go up on the roof and check. Turns out that is the only way to keep these guys honest. A big hole blew through in my kitchen from water. For 1 1/2 years I have asked and not received help. They fought me because they were sure they had convinced Allstate to double their prices, and that I had somehow kept their dishonest gains. Proof came that I had not, but they still got me. I was distracted by Joe's dying, and somehow we went to court w/out my knowing. I think the big guy knows how to fight dirty. The water damage to the counter tops in kitchen, drywall, ceiling, floors throughout the house as the water seeped through are so damaged that I cannot stay there. Mold all over the place. I will never win w/these guys. They have the money to fight me and play dirty. They destroyed my home and my life. By this time the water damage leaking in from the rain and the airconditioner they installed has destroyed all the floors, the closets backing up to the kitchens, clothing in those closets, the ceilings, the walls. They know what happened. They sent me to a collection agent to get what the insurance company refused to authorize. They came and inspected, and have hired an attorney to make sure I am probably just going to have to walk away from the home my husband and I retired to. These people ruined my life. They may try to bad mouth me, or talk about damage to their rep. But truth is the defense to all that. Please do not hire these people unless you have a man to go up on the roof and supervise. Don't let them ruin your life. Suzanne's mom, Denise Cupp