Founded 2015 • With Angi since June 2016
We are a family owned business with experience in protecting commercial and residential properties from unwanted pests since 1998. At Urban Desert Pest Control our customers are always our first priority. All of our products are top quality, effective against scorpions and safe for pets. Our goal is to earn customer loyalty at every service with detailed, top-of-the line pest control that gets results. For this reason, there are no contracts! Whether it’s; monthly, bi-monthly, quarterly or once a year, our customers receive service at the frequency they choose. Another bonus of doing business with Urban Desert Pest is our affordable and refreshingly simple pricing. There are no gimmicks or extra costs hidden in “start up” or “initial service” fees. Our customers pay the same price for the initial service and every service thereafter. With over 20 years of industry experience we are confident that your interactions with Urban Desert Pest will surpass expectations and, most importantly, get incredible results. We look forward to protecting your home, family and business.
Verified Reviews
Showing 1-25 of 41 reviews
Dylan B.
03/29/2022
Horrible experience. I paid $1200 for them to get rid of rats/mice in my attic. They caught one rat in my garage and took the traps away, I called them because I still heard them in the attic. They came back out for another week or so and then proceeded to tell me it was “pigeons” walking my on my roof and it was echoing through the ceiling. Mind you, I can hurry the mice scurrying perfectly clear over 2 fans, tv, phone and it’s always at night time.
Description of Work
Pest control
Category
pest control
Service Provider Response
I was just notified of this review. We don’t want anyone to have this type of experience. Please give me a moment to research your account and expect to be contacted today.Gordon H.
08/19/2020
Technician arrived on time, discussed our needs, and got to work. We chose to have him treat exterior areas only. He said that if we had any issues with critters inside, we could call and have a technician come back to treat the interior for no additional charge. So far, so good. We’ve seen dead bugs outside and only one inside.
Description of Work
Pest control
Category
pest control
Service Provider Response
Thank you for the great review! We definitely want to keep each experience A rated. Let us know if there is anything more we can do to be the best pest Control company in Phoenix.Jeanne W.
05/12/2020
JEFF W.
11/05/2019
Jean F.
08/27/2018
Dave E.
08/09/2018
When over the last couple years we’d see the occasional rat run across our back yard wall, we didn’t think much of it. Then, when we noticed rat feces in the yard, urine on the AC slab, and the critters in our trees, we knew the problem could only get worse. Out of loyalty, we first tried a pest control service that treated our house for termites. However, it was quickly evident they were out of their depth for rat treatment and prevention. So we contacted Urban Desert Pest Control. It was the best decision we could have made. Chad inspected our home and yard, offered a lot of good information about rat behavior and even debunked some common myths. To say he is an “expert” is an understatement. Fortunately, he saw no indication they’d gotten into the attic, but we didn’t want to chance it, so we opted for a couple bait stations in the back yard and to have the house sealed. A week later, Chat inspected the bait stations and showed me that the rats had nearly cleaned them out! Often times, even the smallest signs portend a larger infestation. Sadly, as with termites, rats are a way of life for many neighborhoods, but we have peace of mind knowing they’re not getting in our attic any time soon and that Urban Desert has got it covered. A few hundred dollars of prevention is more than worth the thousands of dollars in damage a rat infestation may cause! In fact, we were so pleased we had Urban Desert perform a general service to deal with ants in our yard and in the house. (To date, pest control has been DIY) Jack, who treated our house, was super courteous, diligent and thorough. From our experience, the folks at Urban Desert clearly take pride in their work and care about their customers. They offer no high pressure sales gimmicks or vague promises, just great information and great service. Whatever “secret sauce” they’ve developed for excellence, they ought to bottle and sell it. Their stellar reputation is well deserved!
Description of Work
Rat Prevention and Control; General Pest Control
Category
pest control
Gregory J.
05/26/2018
much better then expected, professionally and personally and cost was very reasonably.
Description of Work
exterminator
Category
pest control
Service Provider Response
Thank you for the review. We always try to not just meet expectations but to exceed them. Hope you have a wonderful holiday weekend and we look forward to taking care of you in the future.Vivian D.
05/19/2018
We had another company come out but could not help us. We called Urban Desert and Jose came out, he was very professional and very knowledgeable he reassured me that he could take care of us, he went through the house with me by his side explaining what he was going to do for us. Jose was very kind and patience with me I was so discouraged by now. so he sprayed inside and out, and explained how long I should see results. He also told me if I see anything or need more help he assured me they would be right out, he left me with confidence that I could count on Urban. We are very happy and thankful for their service. We will have them come out once a month.
Description of Work
Had a pest problem.
Category
pest control
Service Provider Response
Thank you for taking the time to give us such a great review. Because we do not require contracts it really matters that all of our customers have a great experience with the results they were looking for. And we are so happy to hear you plan to use our company in the future. We won’t let you down. Thanks again and looking forward to keeping you bug free. Thanks BradKyle K.
04/08/2018
Best pest control company in the valley by far!! Great customer service, very punctual, excellent pricing. Will be definitely using them again. This company has a great team who explain and dedicate their time to advice you and show you the way to protect your home. Thanks Urban Desert!!
Description of Work
Pest control
Category
pest control
Service Provider Response
Thank you so much for take my the time to give us a review. I love hearing “best in the Valley”. We really do try in every way to take great care all of our customers. We would love to be your pest company every time you are in need. Thanks again BradAlexia J.
03/21/2018
Great! Have used Urban Pest many times and always a had a great outcome. Locally owned and very professional!
Description of Work
Spray for bugs
Category
pest control
Service Provider Response
Thanks for mentioning locally owned. To me it is a big deal we are in the area and know what to deal with in PHX. Thanks again for the review and hope to be your bug company for ever. Thanks again BradAnnette E.
03/19/2018
Brad at Urban Desert Pest Control had a 3 year infestation of ticks 95% gone in 3 treatments. After the 4th treatment, they were 100% gone. We spent 3 years and thousands of dollars with Bill's--only to be told a bunch of excuses for why they couldn't get rid of our ticks. Brad took care of this in record time. Brad is knowledgeable, uses cutting edge chemicals and will listen to your concerns. Don't wait to hire this company. Pick up the phone NOW and call Urban Desert. They are reasonably priced and you will NEVER regret having them do pest control for your property and home!
Description of Work
Exterminating a 3 year tick problem
Category
pest control
Service Provider Response
Yes I have no idea how happy we are to receive reviews like this one. In fact I would love to get permission to use it on other social media outlets. Nothing makes us happier than when we resolve issues others could not. With tick work it’s a team effort and you have done your part for sure. Again thanks so much for the review. We are so happy to be your bug company. Thanks again BradAnnette E.
03/19/2018
Brad at Urban Desert Pest Control had a 3 year infestation of ticks 95% gone in 3 treatments. After the 4th treatment they were 100% gone. We spent thousands of dollars with Bill's--only to be told a bunch of excuses for why they couldn't get rid of our ticks. Brad came in and got the job done. Brad is knowledgeable, uses cutting edge chemicals, and listens to your concerns. Don't wait, pick up the phone NOW and call this company. You will NEVER regret hiring Urban Desert for pest control services to your home and property.
Description of Work
Exterminating a 3 year tick infestation
Category
pest control
Kevin B.
03/16/2018
When the technician showed up at my house I was expecting him to spray the house and then hurry on their way to the next house. What I got was much more. The technician was so friendly and spent extra time with me explaining what exactly he had done and why he did it, taking time to point out trouble spots and what I could do to help prevent the problem. From the office staff to the tech my experience far exceeded my expectations with how friendly and knowledgeable they are. I definitely recommend this company and will be using them again in the future.
Description of Work
Pest Control
Category
pest control
Service Provider Response
You put into words what in my mind has always been the vision of our company. “Exceeding expectations “ Thanks for such a great review. I would like this review the be the poster review for our Angie’s list account. We would love to treat you again in the future and hope to always exceed your expectations! Thanks BradAlex M.
03/15/2018
I hired Urban Desert Pest Control over a year ago and have been extremely pleased with their service. They are always on time, very friendly, good prices and go above and beyond. They even took care of a baby rattlesnake that was hiding in our yard!
Description of Work
Exterminator
Category
pest control, animal removal
Service Provider Response
Thanks for taking the time to let others know about your experience with Urban Desert. Chasing snakes is not our favorite part of the job but we will do what it takes to take care of our customers. Thanks again, the review really helps us out. Thanks again BradAaron K.
03/14/2018
Working with Urban Desert Pest Control has been very pleasant. They are always on time and share their knowledge freely. I have three young children and safety is always on my mind, they are very aware and respectful making working with them very easy to trust their professionalism. We also like supporting family owned small business.
Description of Work
Pest control
Category
pest control
Service Provider Response
I as well try to use local small businesses. My opinion is you get more for your money and better customer service. As for protecting your family we will always do all we can to do so. We look forward to keeping you protected in the future. Thanks for such a great review! BradAdam S.
03/14/2018
Joleen W.
03/13/2018
I have been using Urban Desert for 2 years and tgey always do an excellent job! I highly recommend their very professional and awesome services!
Description of Work
Bug prevention treatment
Category
pest control
Service Provider Response
Thanks for the great review [Member Name Removed]! We’ve enjoyed treating your home over the last two years and getting to know what a great person you are too.Collin B.
03/13/2018
Urban Desert Pest Control has consistently been a top notch professional pest control provider. Hands down I recommend Brad's services to anyone looking for pest control. Over the past two years we have encountered random bugs and pests and even pack rats, and Urban Desert Pest Control has been there to go above and beyond in making sure we are taken care of. I sincerely value and appreciate the quality customer service, the ease of reminders and making appointments, and the 60 day guarantee puts my mind (and wallet) at ease knowing we will be taken care of. Stop shopping around and give Urban Pest Control a call!
Description of Work
Pest Control Service
Category
pest control
Service Provider Response
Thank you for taking the time to give us such a great review! We are grateful for the opportunity to take care of your home.Katherine S.
03/13/2018
GREAT! Our renters called with an emergency ant problem with ants all over the kitchen. Brad was able to get out there that day and treat the home immediately. Since then, they are our go to for pest control. Not just because of their response time, but genuinely good people. 100% recommend.
Description of Work
Ant problem at our rental home, and routine treatment at our home.
Category
pest control
Service Provider Response
In our line of work response time is very important. When people have an active issue inside we try to make it out there same day. If we can’t swing that we do what it takes to get out the next day. I’m so glad we got rid of the ant issue and you will use us in the future. Thanks for the review and letting others hear about your experience with us. If the ants return we will too! Thanks again BradEddy M.
03/12/2018
I've had other pest control company's claim that they are the best in the business. However none have even come close to Urban Desert pest control. Brads quality of service and knowledge are the best in the business and reason we will continue to recomend use Urban desert pest control
Description of Work
Home pest control
Category
pest control
Service Provider Response
You made my day. We really do strive to be the best. With no contracts the only way customers use us again is if we gave them good work. And that we will always strive to do. If you ever feel we are not the best please let us know. Thanks again for the review. And letting others know we do good work means so much to us. Thanks again Bradchris S.
03/12/2018
It went fantastic not only did he drop everything for my family. They came out right then because of the concern for my dogs and children. They not only sprayed my house, yard, but they also went out behind the view fence to spray out there. WOW I say WOW. Thank you
Description of Work
My wife and i have been in the area for a while and have a wash behind our house. We also have 6 dogs so it adds to the confusion. We had not had our house sprayed in a while and one of our animals was stung by a scorpion. I quickly called brad with Urban Desert.
Category
pest control
Service Provider Response
I love it. Wow!!!! Thanks for the review. When it comes to scorpions the best time to treat if there is activity is the day you found one alive or the month before to keep them out. We really appreciate the business and hope to “Wow” you on the future. Thanks again Bradchris S.
03/12/2018
It has always been great, we have had many times where beetles have taken over the shop, Urban Desert and there team have run out each time to take care of the problems. If your a business and need treatment, Urban desert will work around your hours to ensure that the job gets done before your customers arrive.
Description of Work
Urban Desert has been servicing my business for 2 years. Spraying once a month. At both locations.
Category
pest control
Service Provider Response
The last thing a business wants to deal with if a visible bug issue. We know when business have issues we have to do what ever it takes to get out and address the problem. We are so glad to hear you are satisfied with the service and the results . I know how busy you are so to take the time to give us a shout out really means a lot to us. Thanks again BradCarrie W.
03/12/2018
We have been using Brad for several years now and the quality of his work continues to be superior! His entire staff and crew are fantastic...knowledgeable, helpful, respectful and reliable! Each technician has been on time, answered my questions and extremely thorough. We haven’t had to worry about scorpions or other critters! Urban Desert Pest goes above and beyond for their costumers!
Description of Work
Pest Control
Category
pest control
Service Provider Response
You ended your review with our company’s motto. Go above and beyond to make sure all of our customers use us again and again to keep them protected. I love the words you used to describe the Urban Desert crew. Fantastic, respective, knowledgeable, and finally reliable. If we continue to to do these things we will always have an incredible business. Thanks again for the review. We will keep the scorpions and other critters away. Thanks again BradHolly A.
03/12/2018
Excellent, very passionate about helping others and truly caring about the customer.
Description of Work
Pest control
Category
pest control
Service Provider Response
Thanks for taking the time to give us a review. When you boil it down our job really comes down to helping others. And that’s my favorite part of the job. Getting to know everyone and helping them out is why I got into this business. And helping others is what I always plan to do. Thanks again BradRyan R.
03/12/2018
Went great, very professional and knowledgeable. Would recommend to anyone.
Description of Work
Pest control for bugs/scorpions.
Category
pest control
Service Provider Response
Knowing you would recommend us to anyone is all that needs to be said. I have always felt like if you take care of everyone we will always have work. And we really do appreciate the work. Thanks so much for the review and we are looking forward to being your bug company in the future. Thanks BradOther local Pros in your area
HERE'S THE DEAL! Start a General Pest Service Plan with us & your first service is FREE! We're a small business and we're "killin it" in pest control. That's because we know we are selling more than just pest control. This is peace of mind. And that's what we deliver. Trust us with your business. We will work hard for you and show you how our knowledge and professionalism gets the job done. We found there were too many pest control companies that were telling people you can't kill scorpions. Well you can. And we do. That's how we got started. Killing scorpions. Then one by one we have added services that we are dang good at. Termites. Rats, mice, and gophers. Roaches. Bedbugs. Sealing up homes to keep critters out. Regular pest control services. Mosquitos. Pest proof insulation. And more! Give us a call and let our office staff WOW you with professionalism and our ability to get onsite to inspect or treat your home quickly. Lets make your home a pest-free zone!
Angi Certified
2022 Super Service Award
Offers Coupon
Contractors Termite and Pest Control has grown over the past three decades to include pretreatment, termite, pest, weed and bird departments. Because Contractors services such a large clientele base, our team is equipped to think outside the box and problem solve to work on the best pest management solutions. Our success in both pest management and new construction pre-treatments is a result of years of on the job training, classroom training and exposure. All of our team members complete continuing education and are up to date on the latest industry technology. License #5184
Angi Certified
Bulwark is a Family Owned Pest Control Company We take pride in providing the pest control coverage for your family. We listen to the customer because we know that a service company is nothing without their customers. We try and exceed the expectations of all of our customers in order to make our products better. 97% of Our Customers Would Recommend Us To Their Friends. Bulwark means a defensive barrier, and that is exactly what we provide for your home, a line of protection. This barrier keeps all of the pests out and kills any pest infestation your home may be experiencing. If you find pests alive and well after we come and treat we will come back for free. That's right, if you are still seeing pests, we messed up, and we will come back and retreat your home within 48 hours.
Angi Certified
2022 Super Service Award
Offers Coupon
Other Information
Services Offered
Services Not Offered
Termite, pigeon, snake & bee removal
Licensing
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.