Urban Desert Pest Control

Horrible experience. I paid $1200 for them to get rid of rats/mice in my attic. They caught one rat in my garage and took the traps away, I called them because I still heard them in the attic. They came back out for another week or so and then proceeded to tell me it was “pigeons” walking my on my roof and it was echoing through the ceiling. Mind you, I can hurry the mice scurrying perfectly clear over 2 fans, tv, phone and it’s always at night time.

Technician arrived on time, discussed our needs, and got to work. We chose to have him treat exterior areas only. He said that if we had any issues with critters inside, we could call and have a technician come back to treat the interior for no additional charge. So far, so good. We’ve seen dead bugs outside and only one inside.

Tino and Matt were very professional, listened to our concerns, were punctual and did the work in a timely fashion. Overall great job.

These people are the best. Jose Rodriquez is professional, polite, helpful, prompt, and really knows his stuff.

Jose was prompt, courteous and very thorough. Offered good suggestions to help prevent "home invasion" of critters.

When over the last couple years we’d see the occasional rat run across our back yard wall, we didn’t think much of it. Then, when we noticed rat feces in the yard, urine on the AC slab, and the critters in our trees, we knew the problem could only get worse. Out of loyalty, we first tried a pest control service that treated our house for termites. However, it was quickly evident they were out of their depth for rat treatment and prevention. So we contacted Urban Desert Pest Control. It was the best decision we could have made. Chad inspected our home and yard, offered a lot of good information about rat behavior and even debunked some common myths. To say he is an “expert” is an understatement. Fortunately, he saw no indication they’d gotten into the attic, but we didn’t want to chance it, so we opted for a couple bait stations in the back yard and to have the house sealed. A week later, Chat inspected the bait stations and showed me that the rats had nearly cleaned them out! Often times, even the smallest signs portend a larger infestation. Sadly, as with termites, rats are a way of life for many neighborhoods, but we have peace of mind knowing they’re not getting in our attic any time soon and that Urban Desert has got it covered. A few hundred dollars of prevention is more than worth the thousands of dollars in damage a rat infestation may cause! In fact, we were so pleased we had Urban Desert perform a general service to deal with ants in our yard and in the house. (To date, pest control has been DIY) Jack, who treated our house, was super courteous, diligent and thorough. From our experience, the folks at Urban Desert clearly take pride in their work and care about their customers. They offer no high pressure sales gimmicks or vague promises, just great information and great service. Whatever “secret sauce” they’ve developed for excellence, they ought to bottle and sell it. Their stellar reputation is well deserved!

much better then expected, professionally and personally and cost was very reasonably.

We had another company come out but could not help us. We called Urban Desert and Jose came out, he was very professional and very knowledgeable he reassured me that he could take care of us, he went through the house with me by his side explaining what he was going to do for us. Jose was very kind and patience with me I was so discouraged by now. so he sprayed inside and out, and explained how long I should see results. He also told me if I see anything or need more help he assured me they would be right out, he left me with confidence that I could count on Urban. We are very happy and thankful for their service. We will have them come out once a month.

Best pest control company in the valley by far!! Great customer service, very punctual, excellent pricing. Will be definitely using them again. This company has a great team who explain and dedicate their time to advice you and show you the way to protect your home. Thanks Urban Desert!!

Great! Have used Urban Pest many times and always a had a great outcome. Locally owned and very professional!