Tidy Casa
About us
Tidy Casa is a high tech home cleaning services cleaning houses in Phoenix, AZ. Tidy Casa uses a hassle free advanced online booking system with flat rate pricing that doesn't require any estimates. All work is insured and your satisfaction is guaranteed. Book online today in seconds at tidycasa.com/book-appointment
Business highlights
Services we offer
Green Cleaning, House Cleaning, Maid Service, deep cleaning, home cleaning, move-in/move-out cleanings, spring cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
6% | ||
6% | ||
6% | ||
6% |
"Hey [Member Name Removed], so sorry again for the rude intrusion. I know having a disability makes getting around tricky, and it's frustrating when people can't be patient and leave before there's a chance to answer the door. The solution was to leave the door open so we could let ourselves in after being permitted. This was 100% done for our benefit, and we completely violated that trust. We take privacy very seriously, and this would have been an absolute deal breaker for me too. I can't say sorry enough. Everything in the review is correct. This job is a deep cleaning with someone home in our system. There was no reason why Vanessa would have thought it was an empty house. This is a HUGE oversight and not something we take lightly. I promise this isn't her or any of our cleaner's usual. We've already taken Vanessa and Graciela aside and spoke to them about this oversight. I promise this won't happen again with them or any of our cleaners. From reading the two one-star reviews, I sense having us back isn't an ideal solution, given the trust violation. We're happy to work together to find another solution that may improve this prior experience. We have been communicating on this via email. I also attempted to call and left a voicemail. Please reply to the email or phone call so we can connect and find a solution that makes more sense. :) As always, we're here to help and want to do everything possible to make this right. All the best,"
Licensing
State Contractor License Requirements
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