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Superior Stone & Cabinet

Founded 1999 • With Angi since September 2007

4.5

(42) Verified Reviews

Business Details

Phone Number

Address

3717 E Broadway Rd Ste 3

Phoenix, AZ 85040

Description

The largest fabricated granite countertop supplier in Arizona. Providing material and service to single family residential, multi-units, and commercial projects. Free in-home estimates. Low cost and high quality cabinetry, shower and bath surrounds and flooring also available. Come to our 30,000 sqft warehouse and showroom in Phoenix. Licensed, Bonded & Insured. Additional DBA - Superior Stone & Cabinet Inc. Additional email - sscaz.inc@gmail.com....

Verified Reviews

A few reviews for this pro...
1.0

06/22/2018


michael L.

Hunter from Superior Stone gave me a call back for a quote. I bought my stone from the highest rated stone distributor in Phoenix prior and just need an installer. Superior Stone was very rude when I told them about the previously purchased slabs of quartz. Hunter hung up on me immediately. If there customer service skills are an indicator of their business, I’d run from them.

Description of Work
Countertops

Category countertops

5.0

11/19/2017


Barbara B.

My kitchen was recently finished by Superior Stone and Cabinet and is truly a masterpiece. Thanks to Jeff and his knowledge of cabinetry, i can attest (at this time) that the finished product is quite solid and beautiful. The project progressed quite smoothly from the first estimate to the finished installation. Jeff was even able to accommodate a change I made at the last minute. A follow up was also necessary for a few adjustments. There is a defined system in place at Superior to implement a client's project from start to finish. The work of each of the craftsmen was well coordinated in scheduling - as well, even the delivery gentleman was quite simpatico and delightful; we developed a rapport immediately. The front desk personnel were always kind and helpful. I will be looking into Superior Stone and Cabinet for a future bathroom remodel as well. Thank you to all the staff

Description of Work
all new kitchen cabinets and granite countertop

Category countertops, home remodeling

4.0

07/16/2014


Ruthie S.

Honestly, we were kind of frustrated with the communication with them. Initially, when I got the quote, there was a lot of communication and the person came out a couple of times and measured. I selected them because I thought the estimate was a reasonable price. But then when it was actually time for the work it was kinda more, the quality of the work I felt was good but the communication of when the workers were going to come and how long things would take, that is what was frustrating. We're actually going to be doing a remodel, a bathroom remodel and we will probably consider using them again even though it was frustrating because now we know what to expect. We just have to be more on top of the communication. The quality of the work was, we were happy with that. There was just a few little issues between the company and the workers that did get rectified.

Description of Work
They did the flooring, the tile flooring and the fabrication of the granite.

Category ceramic tile, countertops, marble & granite

2.0

07/01/2014


Rob W.

The representative Steve arrived on time to my home, very professional and polite. The cost of the estimate was reasonable, a week later I showed up at the warehouse to sign the contract, and pick out my slabs. It was dimly lit in their warehouse, make sure you bring a flashlight so that you don't get a bad slab. I ended up picking a slab with 2 small insignificant scratches and another with a natural blemish that hadn't been worked out of the granite. No big deal though. What bothered me was that when the installers had almost finished for the day they cut the last piece which was about a third of an inch to short to span the gap between the sink slab and the countertop behind my sink. The piece that they cut wrong was to serve as backsplash but they miscalculated the distance, there was nothing that could be done, and not enough left over granite to fix the problem The installers filled it with silicon and called it a day, however it is really noticeable if your in the kitchen more than a few seconds. My recommendation to anybody using this company is to take a flash light with you to pick your slabs, and make sure the installers understand exactly what you had agreed upon especially if your opting to have any of your back splashes larger than the standard 4 inches. I called Superior Stone and Cabinet a couple times after the installation, the girl I spoke with said she would pass my information on but I never received a call back. I wish I would of paid a big more and went with a different company.

Description of Work
Granite countertops and sink installation

Category countertops

2.0

06/04/2014


marcos S.

We visited Superior Stone and Cabinet to get a quote on Granite countertops for our kitchen. The visit started well and the price seemed amazing. Superior does not carry the granite slabs, however their prefab granite was truly beautiful. Initially the price/square feet was a great deal. Fortunately we came prepared and had all of the measurements of our kitchen to get as close as a quote as possible. The sales man punched the numbers and came back with something completely different than our initial quote mentioned in the showroom. We questioned the cost difference and the sales guy said that the original cost was not inclusive (this contradicted what we were originally told). At the end of the day the price/squre feet went from $29/sq ft to $45/sq ft! In addition to this price increase the sales man acted as he did not care for our business and the attitude was "take it or leave it". So we walked away. And so happy we did!

Description of Work
We decided not to use this provider due to cost and bad customer service.

Category countertops, woodworking, marble & granite

Service Provider Response

Thank you for visiting our showroom and we are very sorry that we couldn't work out the pricing. Our Starting granite level is at $29.99 and there are 8 levels of stone available in our stock. Each level of granite has 3 to 5 colors. We always disclose pricing upfront based on customer's selection. We will never give the impression of "take it or leave it", because we really value every opportunity. However, it is very difficult to drop our price on a level 7 granite to level 1. We will always try our best to work with our customers and if we offended you in any way please accept our apologies.
5.0

05/20/2014


sherry S.

David was prompt and professional. I will certainly use him for other projects and recommend him to friends.

Description of Work
David Wylie came out to my condo to give me an estimate on having carpet taken out of a friend's condo and put into my condo. He was kind and honest enough to tell me not to do it. He said moving the carpet wasn't cost effective, and that actually my carpet and padding was better.

Category countertops

5.0

05/02/2014


Jan U.

They were excellent. They carry 4 or 5 different options at that price, and it changes continually. It took them a day to complete the job. I liked that they were very punctual. We went there on a Saturday to talk, and they were there on Wednesday to measure, and they were installing the following Saturday. It worked out really well. The guys that were here were very professional, they set up, they cleaned up their mess, and the end result was very good. They were here at 7 in the morning, and they were gone by 3:30 in the afternoon. They worked really hard to get it done.

Description of Work
We used Superior Stone & Cabinet. They did granite counter tops.

Category countertops, marble & granite

4.0

02/12/2014


brenda P.

Beautiful! The granite looks fantastic and the value can't be beat. The installers did a good job with the joints and matching up the pattern. Even my very picky Dad remarked on the good the workmanship. Unfortunately follow up service was lacking: it was pulling teeth to get them to fix an odd corner. Admittedly, the corner finish is subjective, but I want MY subjective:) With some convincing, we finally got the job done and they looked after us very well in the end. This seems to echo many of the other reviews. All in all, I'm extremely happy with the job, my kitchen looks gorgeous and it cost far less than Home Depot and a private granite guy who quoted. I guess Superior can offer such low prices because the granite pieces are pre-finished - and so you only get the one choice of bullnose edge. That works for me, so I'm delighted. The installers didn't clean up perfectly, but they worked from 8am-8pm virtually non-stop, and it was dark when they left, so I'm not upset that I found the driveway was dusted with granite dust. The plumber/electrical/demolishers that they recommended as subcontractors worked out very well. When it comes time to install granite in my bathrooms, I'd use Superior in a heartbeat. I just know that I have to be firm with some of the details.

Description of Work
Removed old granite and installed new in my kitchen.

Category countertops

5.0

02/05/2014


Leon M.

We are absolutely thrilled with our master bathroom update! The design by Peter was just gorgeous. The entire project was done within a week and there were no problems.

Description of Work
The countertops were replaced with granite with a tile backsplash. The shower stall was replaced with a granite seat, tile walls, and a tile deco strip.

Category countertops, marble & granite, home remodeling

5.0

11/10/2013


Warren G.

Met with the people at their warehouse and picked out the granite to be installed. Priced very competitively and installation was complete in one day.

Description of Work
I used SUPERIOR STONE AND CABINET.

Category marble & granite

3.0

10/07/2013


Jana R.

we selected another installer.

Description of Work
did not use

Category countertops

Service Provider Response

Thank you for your feedback. If this is the (Member name removed) that I spoke to… congratulations on your new home. I am sorry that we could not meet your budget and time requirements on this project. I want to thank you for the opportunity and if we have the opportunity to work with you in the future we will do our best to meet your need. Enjoy your new home and have a wonderful day.
2.0

09/23/2013


Jim L.

Terrible during installation and now 2 1/2 years later the countertop looks terrible, especially around the sink. I complained about the installation after they sent only 1 installer to do the whole kitchen. The way he fit the granite around the corner sink looked like a puzzle had been put together and the seems were wide and ugly. The installer commented that he could get in trouble for talking to me, but he had never been told to install a countertop that way. When I talked to the salesman, he was arrogant and at one point told me, the wife, to leave and he would only talk to my husband. After more discussion, the manager came to the house and, with some more filler, said it was industry standard. Now the filler they put in at one of the seem corners has come out and the seems have widened. A call to the company was no help. They said the warranty had expired and we had to go to Home Depot to get the filler to fix it ourselves, or they could do it for a $200 service charge.

Description of Work
Installed granite counters in the kitchen

Category countertops

Service Provider Response

Thank you for your business. We are sorry to hear that the looks of the granite has changed. The cost of professional cleaning and polish can cost $hundreds! But there is some good news. This is simple DIY project requires NO tools and about 30 minutes of your time. You will bring the life back to your granite countertop. After 2 1/2 years most countertops will require some cleaning and sealing. We recommend clean it with a granite/stone safe cleaning agent and then use a granite polish spray (similar to waxing a car). This should bring the life back to your granite countertop. This process should take about 30 minutes to 1 hour and there are no tools needed. The cost of the cleaner and a polisher should not cost more than $30 dollars. You should be able to find the cleaner and polish in most home centers. The caulking around the sink will deteriorate due to constant water and chemical use. A good tube of caulking cost around $3-4 will do the trick. Be sure to use a water cleanable caulk, it will make your cleanups much easier. Lastly, don't forget to seal your granite again. A good water based sealer will take minutes to apply. Please follow all instructions on the products you purchase. Make sure the kitchen is well ventilated when use any type of chemicals. Wear protective gloves and eye protection. Thank you for your business, if you have any questions on cleaning and maintaining your countertop please call our office and ask for the service manager.
5.0

05/20/2013


Kimberly A.

Arrived at Sales Center and Sales person was very helpful. Explained the concept of prefabricated granite and the savings to us. We purchased same day. I mentioned the Angie's list special and the Owner wasn't aware if it. I had to prove the discount by pulling up The website on my phone and they gave it to me. Honestly, I was a bit annoyed that I had to prove this but they gave it to me in the end. Installation went well and smoothly and everything was great. Only thing I didn't like about the counters was that they use a plywood and glue granite on top. We had a peninsula and if you st on the floor, you could see the plywood on the underside. Maybe all granite is one that way, I don't know.

Description of Work
Installed granite counters and in kitchen

Category countertops, marble & granite

5.0

03/23/2013


Linda R.

I called Superior Granite to schedule an appt for an estimate. David arrived within a couple of days to give us an estimate. Later that day, we went to Superior's granite warehouse to look at granite slabs. David wrote up our contract, and we had our granite installed 10 days later when I was on spring break. David was very friendly and personable. The installers did show up an hour early (7 a.m.) He gave a recommendation for someone to come out and do the demolition, plumbing, and electrical. Very professional work!

Description of Work
Granite and installation for kitchen counters and island; however, the price above did not include taking out old counters, plumbing, electrical, and cutting down the island.

Category countertops, marble & granite

5.0

03/07/2013


David & Paula S.

we will know in a few weeks

Description of Work
We were in the market for granite counter tops. We went on a Saturday and Dave came out on Monday fo give a free estimate. He was efficient, couteous and gave us good information. We have decided to have Superior Stone do the job of putting in our new granite counter tops at the end of March We looked a long time , had several companies give estimates but Superior came in at the right price and beautiful granite I have not seen anywhere else.

Category countertops, marble & granite

1.0

02/07/2013


Jana M.

10/31/11: Meeting to take measurements and make drawings. Estimated project completion date 11/14/11. 11/14/11: I called to see what time the cabinets would be installed. I was told that they had not been ordered yet because I had not paid a deposit. I asked how much the deposit would be and was told someone would get back to me asap. 11/16/11: I called to find out how much my deposit would be. I got an answering machine and left a message. Nobody ever got back to me. I hired another cabinet company. Total project cost was $16,000.

Description of Work
We bought a house in November, 2011. The previous owner had removed all of the cabinets from the laundry room and linen closet, and most of them from the kitchen and family room area. Superior Stone came to scope the project on 11/31/11 and assured me my cabinets would be finished and installed by our target move-in date of 11/14/11.

Category home remodeling

Service Provider Response

Thank you for posting your review. We are very sorry for your experience. Your input is very valuable and it would help us a lot if you could let us know the sales person/estimator who worked with you. After going through our records we do not have your project assigned to any sales staff of designer. Your assistance is greatly appreciated. We typically don't give you a cabinet installation date without a signed contract, deposit or some paperwork. When working with home owners still in escrow, we cannot and will not order the cabinets until the escrow has been closed. In order for a cabinet company to order material, the cost of the custom designed cabinets must be paid. Most furniture or cabinetry company have the same policy. We never had an issue like this in the past 7 years and if we are indeed the cabinet company we will learn from it so it would never happen again. Please contact Charles, admin@superiorstoneandcabinet.com, or call our office M-F, 8am to 5pm. Thank you for your understanding, Customer Service Superior Stone & Cabinet, Inc. 602-437-0088
5.0

12/17/2012


James (Jim) R.

They arrived on time and worked hard to complete the job late in the day.They did a good job with no problems.

Description of Work
Replaced 3 countertops in the kitchen andutility room.

Category countertops, marble & granite

5.0

12/10/2012


C D.

They did a great job. They were prompt and on time. Everything they had to offer was great and we had a great experience. The price was also good because of the deal and I would recommend them.

Description of Work
Superior Stone & Cabinet did my kitchen cabinets and countertops.

Category custom cabinets, countertops, marble & granite, home remodeling

5.0

10/03/2012


Chaz B.

The whole process went well. I tore my ACL and had surgery during this process and Hunter was very accommodating. He came to us with samples so I didn't have to go anywhere. He explained the process and was very thorough. We decided that we wanted to move forward so he agreed to meet us back at the showroom later that day to pick the actual granite. Things are a little different there, they don't have whole slabs of granite, their pieces are already fabricated to the standard counter depth with bull nosed edges. They may have other edges available but I didn't see them. This explains their super quick turnaround time. I had originally picked the cheapest granite available, they are pretty nice for $30sq/ft, but after looking at it for a while I decided to go with a more expensive granite. The way it breaks down they have a few selections of granite in a few price ranges. 3 or 4 at $30sq/ft, 3 or 4 more at $40sq/ft, a few more at $43sq/ft, and a few more at $50sq/ft. I ended up going with a $40 sq/ft granite that really looks fantastic. The installers (Jonathon is who I spoke to) were really nice, showed up on time, communicated when necessary, were polite, cleaned up after themselves. I really can't say enough about how helpful they were. I had my surgery between the time of the initial appt and the instillation date so I was really out of it. The guys went above and beyond to help me out.

Description of Work
Purchased new granite counters for a townhouse I am flipping. I have worked with quite a few fabricators/granite guys and superior is different. The turnaround time is super quick. We met with Hunter on a Wednesday and his guys came out on Saturday and installed the counters in a few hours. Working with contractors I have learned that you get what you pay for. I got about 75 sq/ft of granite, plus the standard 4 in backsplash. This was a U shaped kitchen, with a raised bar above the sink. The total cost included a bull nosed edge all over, a nice SS 9 in. deep 60/40 undermount sink. His guys removed the old sink and hauled it away for me as well.

Category countertops, marble & granite

5.0

09/15/2012


Julia S.

We visited Superior Stone and Cabinet on Saturday, September 8, 2012. John was outstanding and professional in every way. After receiving an estimate for our kitchen granite, we went to other granite stores for estimates. The price and service time given to us by Superioe Stone and Cabinet was, by far, the best as was the professionalism of the staff. On Wednesday, we called John and placed our order. Wednesday afternoon John came to our home to measure the counters. Thursday, we went to Superior Stone and Cabinet to select our granite slabs. Saturday morning, September 15th, a work crew of three arrived at our home by 7:30 AM. The set up "shop" in our driveway and , worked continuously, taking just one break, until the job was complete at 3:00 PM. The crew was both pleasant and professional and did an outstanding job! Not only did they clean up after themselves, sweeping the kitchen and driveway...they even washed off the driveway! The countertops are amazing! We can't get over the quick and professional service we received. We give Superior Stone and Cabinet our hightest recommendation!

Description of Work
Installation of Verde Butterfly granite countertops in our kitchen.

Category countertops, marble & granite

5.0

09/13/2012


Sean S.

The estimate call went very well. The representative sent me an estimate very quickly.

Description of Work
Called for a kitchen remodel, including cabinets and countertops. The representative (forgot his name) arrived punctually and gave me a very competitive estimate. I ended up using another company, but the representative was really nice and professional. I didn't end up using his company because I was looking for something else and found it elsewhere.

Category custom cabinets, countertops

5.0

08/13/2012


ALEYNE L.

Superior Stone was a pleasure to deal with from the very beginning thru completion of my kitchen countertop installation. My salesperson was Jeff, who was friendly, helpful and clearly communicated options, features, costs and timelines. Then we visited the warehouse to check out the wide selections available. After we signed the contract, Jeff contacted my contractor and the installation was scheduled. The installers arrived on schedule and did a superb job! My countertops and island are beautiful. The entire process took less than 5 days between the time I walked in their showroom, until I had my countertops!!! Kudos to Superior Stone & Cabinet!

Description of Work
Superior Stone was a pleasure to deal with and I will most definitely recommend them to my friends and use them for my next project.

Category countertops, marble & granite

4.0

08/11/2011


Melissa S.

Their availability was very good. Their timeline to provide the quote was pretty quick. They were a salesman. I would probably not use them in the future.

Description of Work
I used Superior Stone & Cabinet to get an estimate. They quoted me for granite countertops.

Category custom cabinets

5.0

05/20/2011


Alan C.

They were very efficient and did everything that they said they were going to do. Their prices are reasonable. The workers were very good. I would recommend them. They were really good to work with.

Description of Work
Superior Stone & Cabinet came out more than a year ago and did granite countertops in our bathroom.

Category countertops, marble & granite

5.0

04/18/2011


Judith R.

They had a good quality. Their prices are very reasonable. They did a very good job with the installation.

Description of Work
I used the services of Superior Stone & Cabinet for cabinets and countertops. I last used them in February 2011.

Category custom cabinets, countertops, marble & granite

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    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Check, Discover, Financing Available
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Granite fabrication, custom counter tops, wholesale granite, custom & modular cabinets, carpet, tile, showers and bath surrounds & wood flooring.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Superior Stone & Cabinet

    How is Superior Stone & Cabinet overall rated?

    Superior Stone & Cabinet is currently rated 4.5 overall out of 5.

    What days are Superior Stone & Cabinet open?

    Superior Stone & Cabinet is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    What payment options does Superior Stone & Cabinet provide

    Superior Stone & Cabinet accepts the following forms of payment: Visa, MasterCard, American Express, Check, Discover, Financing Available

    Does Superior Stone & Cabinet offer free estimates?

    Yes, Superior Stone & Cabinet offers free project estimates.

    Does Superior Stone & Cabinet offer eco-friendly accreditations?

    No, Superior Stone & Cabinet does not offer eco-friendly accreditations.

    Does Superior Stone & Cabinet offer a senior discount?

    No, Superior Stone & Cabinet does not offer a senior discount.

    Are warranties offered by Superior Stone & Cabinet?

    Yes, Superior Stone & Cabinet offers warranties.

    What services does Superior Stone & Cabinet offer?

    Superior Stone & Cabinet offers the following services: Granite fabrication, custom counter tops, wholesale granite, custom & modular cabinets, carpet, tile, showers and bath surrounds & wood flooring.