Silver City Restoration
About us
Full service restoration company. Preferred contractor on most insurance companies. Silver City Restoration provides an exceptionally positive post-disaster reconstruction experience. This is accomplished by establishing a strong client-focused relationship; delivering contracting services that combine leading technology, outstanding craftsmanship and demonstrating a quality commitment for complete satisfaction in residential and commercial settings.
Business highlights
Services we offer
Roof tarps, asbestos abatement and contents packing, cabinets, cleaning and put back, contents, countertop, demolition, electrical, framing, interior and exterior remodels, mold remediation, plumbing, roofing, storage, structural security, water mitigation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
0% | ||
0% | ||
6% | ||
6% |
The work crews were punctual and cleaned up every day. We enjoyed talking with the crew and gaining additional insight into potential troublesome areas to look for in the future.
The manager, David, was courteous and knowledgable and offered good insight into our problems and went out of his way to ensure that we had prompt attention.
The overall price was not the lowest estimate received, but with our insurance company's recommendation we decided to go with Silver City. We were very satisfied with their work.
"Thank you for the good rating. We appreciate the positive feedback. John Kritsberg Marketing Director"
"[member name removed]; Thank you so much for the great review. We take pride in providing 110% service and quality workmanship. John Kritsberg Marketing Manager"
"Thank you for your positive response. Please let us know if you need any help in the future."
"[member name removed]; Thank you for the positive feedback. We do take pride in quality workmanship and concerns with our clients. I will pass on the compliments."
I was impressed with the estimator. They were knowledgeable and articulate. When I had questions during the work, they were happy to explain things to me.
During the work, the supervisor checked in with me every morning and every evening.
They OWNED the work they were doing, from the receptionist to the owner.
"Thank you for the positive feedback. We strive to do our best for you and our workmanship."
"Thank you for the positive feedback. Our roofing division takes pride in quality workmanship."
In both cases, the estimator was prompt and efficient and explained the work to be done. In the first instance, the estimator didn't file the information with the insurance company promptly but when prodded quickly did so.
Work on the first damage went very smoothly; the crews were on time, very polite and always cleaned up after themselves.
For the re-installation of the my vanity, there were some problems with the drywall repair (caused by a prior, incorrectly done renovation. The supervisor came quickly in response to my call and had a team out that same day to re-repair the wall.
The most trying part of the experience was the actual creation of a new interior for the vanity and the re-installation of the existing granite countertop. My first complaint was that the cabinet guy didn't even come to do any measurements until after everything else was done. That meant that I had to wait an additional 2 weeks for the installation. Secondly, when the granite was installed, there was a considerable gap between the back splash and the countertop; the first team sent to correct the problem just stuffed it with clean silicon caulk, leaving an ugly look. Again the supervisor responded promptly to my complaint but it took several more days until yet another team came to remove the silicon and install the right type of caulk.
Overall, working with Silver City was a very good experience and I would definitely use them again.
"We appreciate all your comments. Sometime when hiring a sub-contractor we find ourselves working around their schedule and workmanship."
There's always little things that aren't perfect but in general, I give them an A. They really did a great job and I would hire them again and definitely recommend them to a family member or friend.
"Thank you for your positive feedback and all comments mentioned. Glad your experience went well."
Finally, the painters did a good job as well
I would definitely recommend this company to anyone needing similar services done. They were awesome!
"Thank you for your feedback."
"[Member Name Removed]; Thank you for the great feedback."
Licensing
State Contractor License Requirements
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