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Rick's Pool Care LLC

About us

As of today, Rick's Pool Care has only one employee. Rick. Occasionally he will bring in some outside help from subcontractors, with large jobs. Rick's has licensing with both the City of Phoenix #10005443, as well as the State of Arizona #20489374. Rick's also carries Liability and Hazardous Materials insurance. Rick's Pool Care takes pride in providing friendly, honest and knowledgeable spa and pool service... the first time.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Consulting and Inspections., Hot Tub Repair, Residential And Commercial Swimming Pool Repair, Residential Swimming Pool Service

Amenities

Emergency Services

Yes

Reviews
5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-6 of 6 reviews
Linda S.
May 2015
5.0
Yes, I recommend this pro
$150
unknown

Michael F.
Jun 2014
5.0
Yes, I recommend this pro
I sent out a bunch of emails to different pool companys on Angies List for help with my above ground pool and no one but Rick was wiling to come out and even give me a second look, hes a great guy very friendly and helpful.


Lisa J.
May 2013
5.0
Yes, I recommend this pro
$85
They are reliable, nice, and friendly. We have no problems with them.

Philip U.
Mar 2012
5.0
Yes, I recommend this pro
$675
The work was done well and professionally. I accept the truth of the response to my earlier report and apologize for misremembering the circumstances.
Response from Rick's Pool Care LLC
"Member, I'd like to take a moment to clarify things from my perspective. 06-03-2010 was the first visit my company made to correct a pump related issue.The pump had a leaking seal plate o-ring and lid o-ring. 12-01-2011 was the second visit for a pump related issue. The need for the second visit was because the pump had overheated due to a lack of water. Not a lack of workmanship from a prior visit. The seal plate had gotten hot and began to warp and leak. These visits were 18 months apart, not 6 months. I also spent some extra time there discussing and making some safety related issues safe for your rental property. I feel that your review did not fairly encompass the quality of services that I have provided for you over these years. Thanks for reading, Rick DeRouin"

Mark K.
Oct 2011
5.0
Yes, I recommend this pro
Contacted Rick and met hi at the house. Since this is a 2nd home for us Rick does all the cleaning and chemicals while we are gone.

Kathie M.
Oct 2010
5.0
Yes, I recommend this pro
$250
Rick was a life saver! My husband recently passed away and wanting to keep the pool as nice as he had, I contacted a pool service to provide a weekly service. They were jerks. The pool kept getting greener and greener. I came home one night, expecting to meet one of their supervisors and no one was there - and the supervisor had left for the day. I started going through the listings on the internet and Rick answered his own phone. I was melting down but even though he was at the market, he kept talking to me until I calmed down. He came over that night and reassured me that the pool would be clear in a few days. Can't say I know exactly what he did, but he fixed it. He got it looking as it did when I husband did it and kept it clean and sparkling until I moved. When I moved out of the house I called him at the last minute to come drain the pool - which he did the same day. Rick went above and beyond for a crazy old lady who never paid attention when her husband tried to tell her how to take care of their pool. He was kind, reliable and always showed up when he said he would. I would stay clear of the bigger groups whose customer service was terrible and who didn't know what they were doing!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rick's Pool Care LLC is currently rated 5.0 overall out of 5.

No, Rick's Pool Care LLC does not offer free project estimates.

No, Rick's Pool Care LLC does not offer eco-friendly accreditations.

No, Rick's Pool Care LLC does not offer a senior discount.

Yes, Rick's Pool Care LLC offers emergency services.

No, Rick's Pool Care LLC does not offer warranties.