About us
Additional email - [email protected].
Business highlights
16 years of experience
Services we offer
Restaurant.
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
1.02 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
0% | ||
0% | ||
0% | ||
0% | ||
100% |
Filter reviews by service
Showing 1-2 of 2 reviews
Adele W.
Sep 2011
Delivery Service
unknown
Consumer I.
May 2011
Delivery Service, Chefs + 2 more
We are a $200+ victim of Residential Gourmet company! Upon talking to many other citizens, we found many consumers with similar Residential Gourmet experiences. Residential Gourmet representatives walked door-to-door (our rep drove an unmarked vehicle and had a freezer full of meats) and deceptively sold us meats containing additives that affect the meat’s taste and texture -our property also had a ‘No Solicitation’ sign clearly posted. This rep sold the meats when AZ's Snowbird seniors (from WA, OR, Canada etc) briefly spend their winter here in AZ. The Residential Gourmet rep used high-pressure, psychological sales tactics (i.e. offered to make room in our freezer & sell his freezer and all his products; lowered package prices; indicated meats were organic, made us feel sorry for him with a hard luck story). The rep did not verbally/physically disclose the additives to us, as he only displayed the plastic-wrapped meats and not the box ingredient labels. We did not question if there were additives, as the rep said the meats were 'natural'. We obtained the 6 various-cut meat inner boxes (plus the outer box) after the rep tossed those in our trash bin. After the sales rep wrote his cell phone # (answering service only, no return calls) and left the neighborhood, we grilled two cuts of the Residential Gourmet meats sold to us. We used no seasonings or marinades on the meats - the cooked meats had a mushy/sponge-like texture, were salty and had shrunk considerably. The person who bought the meats has Hypertension and cannot have salt. Neither of us continued eating the steaks after a few bites. We retrieved an inner item box, read the ingredient label (small print) & made a shocking discovery about the additives! We immediately placed numerous calls, emails in order to prevent our check from being cashed & to return remaining products back to Residential Gourmet-we offered to pay for the two cooked steaks. The two times we spoke with Residential Gourmet (one person identified himself as owner Brent Michaud), we were told that the sales rep would be contacted and Residential Gourmet would contact us. A few days later (after not hearing from Residential Gourmet) our bank notified us that Residential Gourmet had cashed our check! We notified law enforcement. We also sent a certified letter to Residential Gourmet- to no resolve. The 'Premium Beef Rib-eye' inner box label reads: “Contains up to 12% solution of Ficin, water, sodium phosphate, salt, beef flavor, lemon powder. Processed for The Meat Man, Phoenix AZ 85009. U.S. inspected and passed by department of agriculture, Est. 27220”. Outer box wording reads: “American Harvest Boxed Beef Co. Inspected for wholesomeness by U.S. dept of agriculture P-27220” This report is not about buyer’s remorse by spending $200+. We paid hard-earned money to Residential Gourmet for food we cannot consume and that was also deceptively marketed! Don’t get taken!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Residential Gourmet is currently rated 1.0 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: 9:00 AM - 5:00 AM
Sunday: 9:00 AM - 5:00 AM
Residential Gourmet accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
No, Residential Gourmet does not offer free project estimates.
No, Residential Gourmet does not offer eco-friendly accreditations.
No, Residential Gourmet does not offer a senior discount.
No, Residential Gourmet does not offer emergency services.
No, Residential Gourmet does not offer warranties.
Residential Gourmet offers the following services: Restaurant.