PRECISION IMPORTS

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I looked up the alarm problem on the internet for possible solutions.  Other customers said it was the hood alarm.   I took my toyota highlander to the dealer first and they had never heard of the problem.  I called toyota and they said the same thing.  I printed out the information that I had found and brought my vehicle in on recommendation from my brother.  Frank and his staff at Precision fixed the faulty hood sensor the same day.  of course the toyota dealership had the part in stock as they must have the problem with this a lot.  I wish that toyota was as honest as Frank was.  He fixed the problem and I have had no problem since.  His price was exactly in line with my expectations after reading the internet quotes.  Thanks again to Precision.

The owner, Frank is one of the best and most honest mechanics and automotive repair businesses that I have ever take my vehicle.  I have found no one that can match his price and quality of service in Phoenix.  This is the second time I have been to him for repairs and he got the job done within the day, at a great price, and with outstanding service.  I will never take my vehicles anywhere else.  This shop is that good.

Another excellent experience - this was our second time using the shop.  Once again, the shop got us in same day (and finished the work same day) - the part was in stock, we got a free oil change, and the price was much more reasonable than other quotes we received.  We have 2 Toyotas and will absolutely be returning for any future work that's needed.

Excellent - the shop came highly recommended by a family member.  Our car alarm was going off at random times for no reason - we had researched on the internet and thought that the issue was the hood sensor.  When calling Toyota and our local dealership, they wanted $100 and a full day just to diagnose the issue (they repeatedly told us that our car did not have an alarm and were not helpful at all).  We brought our car in, the shop had the part in stock and the work was done same day.  In addition to quick service, the price was incredibly reasonable.  We will absolutely be using this shop in the future, and have already recommended it to others.

Very friendly and professional service.

We have referred them to 100 people. If anything goes wrong or if not done correctly or if there is any kind of issue, he makes it right.

Precision is the only auto repair shop that has consistently charged much less for services than expected. On many occassions they have suggested an alternative to what I have requested from them that costs much less. They have saved us hundreds of dollars if not thousands. The most important thing about Precision is that they quickly demonstrated that you can totally trust them to take care of the customer and not just do what will make them the most money. Its important being able to trust your mechanic to do a great job and not inflate the prices.

The work was very good; not necessarily excellent, but very good. They communicated very well in terms of giving us the estimate. They probably could have been a little better in providing updates on when they expected the vehicle to be finished. We just got the car back yesterday and it seems to be good so far. They came across to me as very honest with fair pricing. She will use them again in the future.

Frank and his crew was recommended to me by a friend at work who uses him always.
I was not disappointed. This kind of old school customer service is something that you don't find these days. I've recommended him to all my friends and they all use him.
One friend is having his engine replaced. Another brought her car in for a timing belt replacement that another shop recommended she do. When Precision Imports opened the hood and started to complete the work they found a sticker that stated the timing belt had recently been replaced. He closed the hood, called my friend and she spent 0$. It's possible that she would not have had such an honest mechanic somewhere else.

It was quick, they rotated my tires for free. The only slight negative was parking but it's a car shop so of course they are going to drive the cars around themselves and arrange them how they want.

I had a check engine light on and had missed an oil change or two. It was time for my 60,000 mile check-up which at the dealership costs about $800. I even told Frank that I thought this would be a big deal - imagine my surprise when the called me and said my car looked fine and did I want to replace a few worn items since they were in there? The replaced items and an oil change only cost $100. What great honest people! They have a customer for life!

I've been going to Precision for over a year now and am always happy with their service. They get my car in and out quickly and their estimates are always either spot on or less. This last time was frustrating personally because it cost a lot of money to do a test in order to find the source of the problem- a leaky piece of plastic. But that wasn't their fault, and they gave me the facts before they began. The only gripe I have was that when I got the final bill, it wasn't itemized. So I don't know how much I actually paid for the new gas cap, but they didn't know they would have to replace it at the time of the estimate and the price didn't go up, so it wasn't a big deal.

They really stuck with the estimate they gave me at first and that was very good. They were recommended to me by a friend. The quality of the service they provide is just great and they have great communication.

I was pleased with the price and the quickness. The car was ready the next day. The guys that work there were nice and honest.

ALWAYS DO A GREAT JOB. I HAD SOMEONE ELSE DO THE ABOVE WORK AND THE PARTS WERE DEFECTIVE. PRECISION GOT MY MONEY BACK AND INSTALLED BETTER QUALITY PARTS. MY ONLY COMPLAINT IS THAT THEY ARE NO LONGER OPEN ON SATURDAY.

FRANK AND AL ARE THE OWNERS OF PRECISION IMPORTS. THEY HAVE SEVERAL YEARS EXPERIENCE W/FOREIGN CARS. THEY HAVE WORKED ON OUR HONDA ACCORD, AND NOW OUR TOYOTA SIENNA AND 4 RUNNER, AND OUR DAUGHTER'S NISSAN ALTIMA. WHEN DEALERS HAVE WANTED TO CHARGE ME BIG BUCKS FOR A SERVICE, I TAKE IT TO PRECISION WHO CAN DO IT FOR MUCH LESS. WHEN THE DEALERS HAVE TOLD US OUR VEHICLES NEEDED SPECIFIC WORK, WE TOOK THEM TO PRECISION FOR A 2ND OPINION AND THEY HAVE DISAGREED WITH THE DEALER. WE HAVE TAKEN OUR CARS TO PRECISION IMPORTS FOR SEVERAL YEARS. THEY ARE ALWAYS PROFESSIONAL AND MOST IMPORTANTLY, HONEST. IF WE HAVE HAD TO TAKE OUR VEHICLES BACK TO THEM AFTER SERVICE FOR A FEW MINOR THINGS THEY PROMPTLY FIX IT OR TELL US TO BRING IT IN THE NEXT DAY WITHOUT CHARGE. THEY REPLACED ALL THE BELTS, HOSES AND MOTOR ON MY DAUGHTER'S CAR FOR $1,000. THEY ALSO GAVE US 2 FREE OIL CHANGES AFTER THAT AS WELL.