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Phoenix Carpet Repair & Cleaning

Founded 2010 • With Angi since February 2010

4.9

(171) Verified Reviews

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Business Details

Phone Number

Address

115 W Beautiful Ln

Phoenix, AZ 85041

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Description

Award Winning.Welcome to Phoenix Carpet Repair and Cleaning. When deciding to choose a carpet repair and Phoenix carpet cleaning specialist, we know you have options. We take your trust and our integrity very seriously. We have over twenty years of history in assisting homeowners and commercial

Verified Reviews

A few reviews for this pro...
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Joe M.
5.0
09/23/2022
Phoenix Carpet Repair & Cleaning cleaned carpets in three room in our home. Their service was great, and Brandon, who cleaned our carpets, provided a very careful and professional job, answering our questions along the way. They are our “go to” carpet cleaners in Phoenix and we give them our highest recommendation. We will certainly call on them again.
Description of Work
Carpet cleaning in three rooms
Category
carpet cleaners

Service Provider Response

Thank you very much [Member Name Removed] for showing your support for our service!
Marilee G.
5.0
07/26/2022
I have older carpet and 3 cats so keeping my carpet clean is a challenge. They did a great job! All of the stains are gone and carpet looks likes new. I’ve used this company several times and will continue to do so.
Description of Work
Carpet cleaning
Category
carpet cleaners

Service Provider Response

Thank you very much for the wonderful feedback!
Steve R.
5.0
05/26/2022
On time, on budget, quick and professional.
Description of Work
Carpet Stretching
Category
carpet installation

Service Provider Response

Thank you very much for your support [Member Name Removed]! Glad we could help!
Kelly N.
5.0
03/27/2022
Have used Phoenix Carpet Repair several times. They are always reliable, professional, fair priced and do a fantastic job! Would highly recommend and we appreciate their service!
Description of Work
General Residential Carpet Cleaning
Category
carpet cleaners

Service Provider Response

Thank you so much for showing your support [Member Name Removed]!
Michael S.
5.0
03/21/2022
Very pleased with work and price. Arranged for mover to come and move furniture out of master bedroom and office. Then the technician stretched the carpet, mover returned furniture and then technician steam cleaned carpet in the 2 rooms as well as area rug.
Description of Work
Carpet stretching & carpet cleaning
Category
carpet cleaners

Service Provider Response

Thank you so much for the review [Member Name Removed].
Tom M.
5.0
03/08/2022
After on-time arrival the repair looks great.
Description of Work
Carpet repair and upholstery cleaning
Category
carpet cleaners

Service Provider Response

Hi [Member Name Removed], We just wanted to say thank you for taking your time in writing us an Angie's List review!
Nancy K.
5.0
03/01/2022
Perfect job! Nathan cleaned our carpets perfectly. He was friendly and helpful and took excellent care. I felt like a truly valued customer. I would use this company again. They don’t cut corners and leave your carpets clean & fresh. They also leave you with a lifetime supply of carpet cleaner so you can spot treat those stains in between cleaning.
Description of Work
Carpet cleaning
Category
carpet cleaners
pam F.
5.0
02/20/2022
I am terrible at completing Reviews. I get busy and forget to do it, but, with this company, I am taking the time to do this review. Phoenix Carpet, Repair & Cleaning deserve the accolades and praise. I used them on two different occasions. First – in April 2021 we had new carpet installed throughout our home. We traveled in June 2021 and one of our doggies decided to dig a hole in the carpet in our Master bedroom. Our house sitter was speechless, but when we got home, I Googled Carpet Repair companies. I decided to go with Phoenix Carpet and Repair solely because of the review. They were able to set an appointment quickly and cut out the shredded carpet and put a perfect replacement piece in. Even though the carpet was only 3 months old the replacement piece was noticeable. I had Phoenix Carpet come back to clean the carpet in the room. It was amazing – the replacement piece was unnoticeable, just like new. Second – Since we do have two medium-sized dogs I do typically have the carpets in our home cleaned every 8-12 months. At the beginning of February 2022, I scheduled an appointment with Phoenix Carpet Cleaning. Once again AMAZING! (I forgot the name of the technician), but he was outstanding. While he was here, I also had a sectional couch in our TV room which is over 6 years old cleaned and it is like new. I recommend Phoenix Carpet Repair & Cleaning and suggest that they be your first and only call for anything carpet. They are reasonably priced, and you will not be disappointed.
Description of Work
Incredible Service! My “GO TO” anything Carpet Company
Category
carpet cleaners, upholstery cleaning

Service Provider Response

Hello [Member Name Removed], We just wanted to thank you for the amazing review! It means a lot for a small business to get a review like this for others see. Thank you again!
Michelle F.
5.0
03/09/2021
Our technician, Amos, was on time, professional, polite and cared for our property while he was here. He was respectful in wearing a mask and we could not have been more satisfied with the customer service he provided. We would definitely hire Phoenix Carpet and Repair again.
Description of Work
Carpet repair and cleaning
Category
carpet cleaners

Service Provider Response

Thank you so much for the awesome review [Member Name Removed]!
Joel R.
5.0
02/28/2021
This project went great. They were able to break it up into 2 days with no extra charge, so we didn't have to clear the entire house at one time. The office gave me a 2 hour window and then the Tech, Brandon let me know when he was on the way within that window. He did a great job and was very professional.
Description of Work
Re-stretch carpet
Category
carpet cleaners

Service Provider Response

Hello [Member Name Removed], Thank you for leaving a review for Brandon!!!
Joe S.
5.0
01/07/2021
The company has great customer service, quick response time and rugs look great
Description of Work
Area Rug Cleaning
Category
carpet cleaners

Service Provider Response

Thank you very much [Member Name Removed]!
Robert A.
5.0
12/09/2020
I called Phoenix Carpet Repair and Cleaning to stretch my bedroom carpet and remove a couple of wrinkles. The company was exceptionally responsive and very easy to communicate with. The professional front office staff was able to fully answer all of my questions and made certain that I had a complete picture of what I needed to do to resolve my problem. They even coordinated with a moving company and arranged to have 2 movers available to handle the furniture that needed to be removed before the carpet stretching. On the scheduled day both the movers (Firehouse Moving Company) and Phoenix Carpet Repair's technician (Brandon) arrived exactly on time. My furniture was carefully removed (including disassembly of my bed frame) and then Brandon began his work power stretching the carpet. Brandon is exceptionally talented, professional in every respect, and obviously has many years of experience in doing carpet repair. After about an hour Brandon was finished, and my room was cleaned and vacuumed. The Firehouse movers put the furniture back in place and the room looked as it did an hour or so earlier (except the carpet wrinkles were gone). My wife and I are extremely pleased and impressed by the entire operation from beginning to end. Should we ever have a carpet issue arise in the future, we will be call Phoenix Carpet Repair and Cleaning. Highly recommend!
Description of Work
Carpet Stretching to remove some wrinkles.
Category
carpet installation

Service Provider Response

Thank you so much for this review [Member Name Removed]!
Joyce T.
5.0
11/07/2020
I hired Phoenix Carpet and Repair to stretch and clean my carpets ...Amos the technician was on time, very knowledgeable, and did a fantastic job! I would not hesitate to hire Phoenix Carpet Repair again. Thankful, Relived, and Pleased are the words that come to my mind when recommending this company! Thank You Joyce M.
Description of Work
carpet stretch and cleaning
Category
carpet cleaners, carpet installation

Service Provider Response

Thank you so much for your wonderful review, [Member Name Removed]. We look forward to working with you in the future!
Karla S.
5.0
10/08/2020
The carpet cleaning professional, Amos, was prompt and he worked to make the carpets look back to brand new. And the carpet was sprayed with an enzyme to continue to breakdown pet accidents and lift the dirt and brighten the colors. My newest carpet ( 2 yrs. old from Lowes ) came out beautifully. My oldest carpet ( 22 yrs. old ) did not fare as well, though I plan to replace it asap.
Description of Work
I got 5 rooms shampooed, 2 were puppy stained
Category
carpet cleaners

Service Provider Response

Thank you very much [Member Name Removed]!
Susan Q.
5.0
06/29/2020
The job was done well and as promised for the amount promised. Very professional young man who came out to do the job.
Description of Work
Carpets cleaned.
Category
carpet cleaners

Service Provider Response

Thank you very much [Member Name Removed]! We appreciate your review!
Geralyn B.
5.0
03/11/2020
My cleaning tech was amazing! Very professional and punctual. I would definitely hire again because of my cleaning tech
Description of Work
Carpet cleaning
Category
carpet cleaners

Service Provider Response

Thank you [Member Name Removed], We are so happy to hear you loved your carpet cleaning service!
John R.
5.0
12/20/2019
On time, great job. Very professional. I have no complaints whatsoever.
Description of Work
Carpet Cleaning
Category
carpet cleaners, carpet installation

Service Provider Response

Thank you, [Member Name Removed]. We appreciate your business and look forward to working with you in the future!
Rich J.
5.0
11/05/2019
Excellent work - timely and friendly .
Description of Work
Cut to fit and some used carpet down in a different room .
Category
carpet installation

Service Provider Response

Thank you for the review [Member Name Removed]!
Carol F.
5.0
07/24/2019
Great.. I did have to make a call back but the response was immediate and excellent. I am very pleased with my carpet. It looks new! These guys know what they’re doing and you won’t be disappointed.
Description of Work
Carpet stretching to remove ripples then carpet cleaned.
Category
carpet cleaners, carpet installation

Service Provider Response

Thank you very much for leaving us a review [Member Name Removed]! Our goal is A+ Customer Satisfaction!
Joe M.
5.0
06/24/2019
We had a difficult carpet problem in which the carpet pattern didn't line up with the walls in the room . Brandon did a great job in re-aligning the pattern to the room, especially at the entry. Looks perfect now. He also re-stretched carpet in another room to remove bubbles that had formed. Finally he cleaned and protected carpets in three rooms. He did a fine job in handling all our problems, and worked quickly and at very reasonable cost. Would certainly hire again.
Description of Work
Aligning carpet pattern to match the room walls, repair carpet bubbles, cleaning carpets
Category
carpet cleaners, carpet installation

Service Provider Response

We thank you for taking the time to write us a review [Member Name Removed]! It really does help small businesses like ours! We are thrilled to hear about your experience with Brandon!
Sharon N.
5.0
04/09/2019
Arrived on time. Professional, efficient and friendly! Great job Amos!
Description of Work
Carpet cleaning
Category
carpet cleaners

Service Provider Response

Thank you [Member Name Removed]!!!
Nancy K.
5.0
02/28/2019
Phoenix Carpet Repair & Cleaning is my go to company to make carpets look new again and once again they impressed me with their carpet cleaning skills. Thank you Amos for doing a very fine job, having great customer service skills and making me a once again repeat happy customer. Thank you! Thank you!
Description of Work
Carpet Cleaning
Category
carpet cleaners

Service Provider Response

Thank you so much for all your support throughout the years [Member Name Removed]!
Stormi F.
5.0
12/07/2018
From scheduling to payment, the entire process was effortless. Punctual and efficient, extremely professional. I would highly recommend them to anyone!!!
Description of Work
Our anxious husky got locked in our master bedroom and he shredded the carpet at the door
Category
carpet installation

Service Provider Response

Thank you for your wonderful review, [Member Name Removed]! We look forward to working with you in the future.
Charlotte T.
5.0
12/06/2018
We weren't expecting that our carpeting would be totally undone from the tack strips when it was being remodeled, but it was. We recommended Phoenix Carpet Repair to our contractor, who was paying for the repair, from having used them before. Brandon did a thorough job of power stretching the carpet, installing new tack strips and re-tacking it all the way around, then cleaning it. He did a better job of "installing" than whoever put the carpet in originally. I liked that he was very careful to protect all newly painted corners and walls of the house with portable pieces that reminded me of traffic control devices. In addition to what our contractor asked him to complete, I requested that he clean 2 other rooms and an area rug while he was here. It was a big job, but it turned out better than we could have hoped for considering what a mess it was. Brandon was professional, careful, and paid attention to detail. I've used Phoenix Carpet Repair for 5 years, and I wouldn't trust anybody else to clean or repair our carpets.
Description of Work
Carpet re-stretched and re-tacked after extensive home remodel. Cleaning as well.
Category
carpet cleaners, carpet installation

Service Provider Response

We are so grateful for your continued support and appreciate your business. We look forward to working with you again!
Niki S.
5.0
11/18/2018
First off, they were able to get her a few days before Thanksgiving, when I know it's a busy time for them. Brandon called beforehand and arrived on time. He was knowledgeable and professional. We had pet stains from an older dog that he was able to remove (at least for now), I also have a studio with numerous strains from various chemicals from painting, they are gone as well. and he spent double the time as past carpet cleaners in the actual cleaning. It looks fantastic!! It's a shame to even put footprints on the carpet, it looks like new. At first, I thought they were expensive but upon seeing the results I think it is worth every penny.
Description of Work
4 bedrooms and 1 living room carpet cleaning & removal of pet urine stains
Category
carpet cleaners

Service Provider Response

We appreciate your support [Member Name Removed]!

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    Carpet Sales and Installation
    Carpet Cleaning
    Flooring Sales and Installation
    Upholstery Cleaning
    Ceramic Tile
    Floor Cleaning and Waxing
    Licensed
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Warranties
    Yes

    Services Offered

    Phoenix carpet repair & cleaning offering valley wide service. Carpet repair, upholstery cleaning, Berber carpet snags, odor control, power stretching, patching, seam damage, water damage, carpet to tile or carpet to wood transitions, rug cleaning, rug repair, pet urine problems, rug restoration & pet damage, and Phoenix Tile & grout cleaning. Offering a full line of repair & cleaning for residential and commercial needs. Using truck mounted Steam cleaning systems.

    Services Not Offered

    Carpet dyeing, Cabinet making.

    Frequently Asked Questions & Answers about Phoenix Carpet Repair & Cleaning

    How is Phoenix Carpet Repair & Cleaning overall rated?

    Phoenix Carpet Repair & Cleaning is currently rated 4.9 overall out of 5.

    What days are Phoenix Carpet Repair & Cleaning open?

    Phoenix Carpet Repair & Cleaning is open:

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    What payment options does Phoenix Carpet Repair & Cleaning provide

    Phoenix Carpet Repair & Cleaning accepts the following forms of payment: Visa, MasterCard, American Express, Discover

    Does Phoenix Carpet Repair & Cleaning offer free estimates?

    Yes, Phoenix Carpet Repair & Cleaning offers free project estimates.

    Does Phoenix Carpet Repair & Cleaning offer eco-friendly accreditations?

    Yes, Phoenix Carpet Repair & Cleaning offers eco-friendly accreditations.

    Does Phoenix Carpet Repair & Cleaning offer a senior discount?

    Yes, Phoenix Carpet Repair & Cleaning offers a 10% senior discount.

    Are warranties offered by Phoenix Carpet Repair & Cleaning?

    Yes, Phoenix Carpet Repair & Cleaning offers warranties.

    What services does Phoenix Carpet Repair & Cleaning offer?

    Phoenix Carpet Repair & Cleaning offers the following services: Phoenix carpet repair & cleaning offering valley wide service. Carpet repair, upholstery cleaning, Berber carpet snags, odor control, power stretching, patching, seam damage, water damage, carpet to tile or carpet to wood transitions, rug cleaning, rug repair, pet urine problems, rug restoration & pet damage, and Phoenix Tile & grout cleaning. Offering a full line of repair & cleaning for residential and commercial needs. Using truck mounted Steam cleaning systems.

    Are there any services Phoenix Carpet Repair & Cleaning does not offer?

    Carpet dyeing, Cabinet making.