Parker & Sons

I've been consistently pleased with the A/C techs at Parker and Sons. Always friendly and open about what they find and what needs to be done. They've resolved a variety of A/C issues over the past 10 years.

We have had very good luck with Parker. As expensive as they are I still call them at least 2 time per year. Our house is 16 years old and I need and want various things, changed, modified or added. This time it was a pair of outdoor fans, remote controlled with multiple light. I still have some clean up in my garage that I did 12 years ago but do not have the patience nor the talent to clean it up. Give them a try. I think that you will be happy with their work. One more thing......6 years ago I had, what I thought was a problem and Parker sent someone out to correct it. No hassle......I was impressed. One more thing, while I have you, 2 years agog we used Parker to replace both condenser units and furnaces. Also had additional insulation blown in. We paid $34,000 for all of that and lucky for me, I bet it is much more expensive now. Pretty good company. Like I say, give them a try. Other than a bit expensive, you will be happy that you did. Doug

We had several services completed and everything was well-coordinated. Several different crews were required and of course unexpected issue came up. Everyone we dealt with was professional and respectful of us and our property.

We had a tough ac install because of our house configuration. They kept coming out until it was right and we were pleased. Then they went above and beyond, giving free services to ease any inconvenience. We are very pleased. Each tech that came out was VERY hard working, and their mental and physical stamina was very impressive and appreciated. A special thanks to Ramon and David, our final techs, that got the job done. Not only were they here working hard for 12 hours, there was a nice bond between them (laughing/singing/joyful), like they really enjoyed their work. They were polite, pleasant and respectful to us and each other. They lived quite a distance and got here early, leaving late so I want to acknowledge this also. Just great work ethics. Another special thanks goes to Estaban, the team supervisor. He saw all the obstacles of our hard install and coordinated everyone to make it happen. He was professional, caring, a great listener, polite, sweet. He built a great rapport with us and had one with his team. He also was the one who pushed for getting us "extras". Thank you everyone that came out! We appreciate you.

We have an EcoWater RO System that needs filters to be replaced. An appointment was scheduled with Parker & Sons for October 25, 2024. Based on the age and the issues we were having the Parker & Sons technician made the diagnosis that the unit was bad and suggested that we needed to replace it for a new one at the tune of $1400.00! The tech didn't even remove the filters or inspect the unit at all. AND charged a $89 water diagnostic fee. We had a Culligan representative come out to provide a second opinion. The Culligan tech tested the RO water and the water from the EcoWater RO system was FINE. I contacted Parker & Sons Saturday October 26th and their representative said they would schedule a revisit for Monday October 28th, but no tech from Parker & Sons showed up, nor did they send any contact.

This company is a shame that does not live up to the ethics it espouses. We just had a technician, Fernando, come to our house to do preventative maintenance on our air conditioner. The very night he left, the AC started malfunctioning. Apparently, a pinhole leak developed after Fernando’s visit. Now Parker and Sons wants over $6,000 to fix what did not exist before servicing. We have already spent over $10,000 with this company in less than a month. Do not let them in your home for the safety of your pocket book! Bad company, bad values, and bad customer service!

Did everything that I needed and the electrician was courteous and professional.

Needed a new water heater after ours went out and everything went well. The worker did a great job, but only after we had it installed did we realize that we may have just paid double what it actually cost. The water heater itself cost about $1500, but we ended up paying about $5600 for everything. After asking for an itemized receipt to see where the extra costs are from (my husband and I went through and calculated the costs for what we should've been charged and it came out closer to $2000 just for parts. Meaning labor and removal would be close to $3600) they just continued insisting that that's their price they ask for period. No rhyme or reason, that's it. Obviously, there's nothing my husband and I can do about it now, so we'll pay it and hope they don't charge us extra for using our "lifetime" warranty (that they said was lifetime, but according to the receipt it will be 2 years). We will never use Parker & Sons again. Go somewhere else that's more reasonable with their prices and won't try to make you wait almost 2 months for an itemized receipt that isn't actually an itemized receipt.

I did not use Parker and sons for my plumbing so I cannot comment on their work. I gave them one star because I got estimates from three plumbers and the were the only one who charged for providing an estimate They charged $398 for the estimate and gave me two options, The first option would have cost $1,800, The second option would have cost $5,000, A plumber (licensed and bonded) did the work for far less than $1800.

Parker and Sons are thieves!! They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. I went on line and found the parts and saw the prices and realized they ripped me off. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. Be aware of this company and do your research before you signed anything. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Never trust this company they are a bunch of thieves. Stay away you been warned.

Insulating my attic was over $8,000. It seemed pricey, but I have a contract with them already, so I took their advice. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). They broke a light and had to come back and fix it. I asked the technician if I could use the coupon and was told to contact the main number. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. She never called back. Why didn't the salesman offer a discount coupon if it was available? And why didn't they honor it? I am going to dump this company's contract ASAP. They do not value their customers.

It was a mistake to go with Parker & Sons. It cost $4000 for one guy to do a one day job. Parts were AT MAX $750... likely $500. So $3250 for 8 hours of labor. The Parker & Sons per-job pricing structure is to blame. It would be more fair to the consumer to charge labor hours. (A plumber came in the day before and charged $950 for a day's work.) Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. Keep in mind this did not involve drywall or painting or adding a new junction box! One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. $300 would've been the right price. The electrician recommended replacing two problematic ceiling fans. The cost would've been $700+. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. They fixed both in 15 minutes for under $100! I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. I also had the electrician replace an outdoor fan. The electrician did not clean up, leaving the old one in the backyard. What a Melvin! I discourage anyone from using Parker and his greedy Sons. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. There must be Melvins manning the keyboards too. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. I may have not been presented other billing options. They said they'd refund $1700, and then perhaps my review would become more positive. No refund received yet.

This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. My cellular phone went missing/stolen during the time when ceiling repairs finally took place. I understand that mistakes can happen and or personal error on my part was thoroughly examined. Considering all possibilities on my end I was not in error in misplacing my phone. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. Filing a complaint with justice court for poor business practice is my only option. Small claims court should get a reply. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. I took all the risk unknowingly. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. Be careful who you let inside your home. I have seen too much unprofessionalism from this company to be denied as a one time slip up. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable.

Their error of omission cost me $950. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. I had to buy a new one! The supervisor I spoke with just laughed it off as a 'rookie mistake'. Buyer beware - their rookies may cost you real money! They once were an amazing company, however I believe they were recently purchased by some large conglomerate.

Perfect. Professional and courteous.

They were amazing and they are good.

Fine. Good service paid them and I was very happy.

They were efficient and timely manner. They did a great job.

They did a good job. I say it because the mold did not return.

I have a large so I needed two new AC units. Very expensive, but nice units. The SRP rebates were supposed to take out some of the price pain. Months, later, no rebates. I called SRP, they said nothing pending. I called Parker and Sons, twice now...they say they will look into it and get back to me. They never call me back.

The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional.

They were excellent, professional and friendly.

They were absolutely mind boggling! Absolutely phenomenal. Very pleasant.

I feel they did it care

Costco recommend this company, so I thought it would be reliable co. I paid $11,000.00 for the heater and a/c. The salesmen said we would need a 3.5 ton A/C. and gave us a seer of 14 that is just standard performance. This a/c broke down about the first 2 months and they came out to fix it. The a/c was running constantly and my electric bill was sky high. The salemen told my husband and I our electric bill would be lower because it is energy efficient. Well that was a big lie. My electric bill was outrageous. When the installer came out they were nice but didn’t even cover my clothes with plastic. There was installation all over my clothes. And it happen twice. I had a lower electric bill with my old a/c. Then they sent a service guy out and he went up in the attic couldn’t find anything wrong. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. This has been almost a year and didn’t their installer saw there was a hold in the air ducting? I guess they don’t check their workers. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. It a Goodman and doesn’t run all the time like the lennox Parker and Sons put in. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. The manager said he would make it right. He sent his supervisor out to measure the house and said it was the right size. They never ever measure the house before putting in the new a/c . We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiency’s. The manager said he would call us back and he never did. My husband call him three times the other day .No return call. I would not recommend this company to my friends. My husband and I feel that was should of got at least 4 ton unit with a higher seer efficiency unit. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. I will not use them in the future if I need another new unit