Outdoor Xscapes, Inc. is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you! Outdoor Xscapes has a $10,000.00 minimum project for our company.
The team at Outdoor Xscapes was very professional and easy to work with, and I would recommend them for hardscaping. They worked with me to bring my vision for my front yard landscape and patio build-out to life and I'm happy with the finished project. It took about 2 weeks longer than planned due to some unexpected delays that were out of their hands (gravel delivery). The reason I gave 4.5 stars vs. 5 is because communication between the working team and my customer service rep could have been better, and while the overall quality of the workmanship on the masonry was good, they overlooked some small details that now we're having to go back and address. Also, I wish I had purchased the plants myself. The ones I received from the company were expensive and very small and are going to take forever to grow.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert K.
12/2018
5.0
Project was finished earlier than planned and correctly as we requested. Very happy with the finished project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Aaron M.
11/2017
0.5
Hello, I had a very poor experience with Outdoor Xscapes and wish I would have gone with another landscaping design company. The sales process was very positive and smooth. Garrett, our designer, was very responsive and attentive when he was trying to earn our business, which was a decent amount of money. Once we signed on the dotted line, it was impossible to get a hold of him and the job took months longer than was promised or quoted. We could not have had a more difficult experience. He lied to us, as confirmed by his boss on a three way call, never responded to e-mails, and was waiting at our house unannounced asking for a check (that was not due) saying that they company needed it to make payroll that week. The owner could have cared less and was only concerned about getting paid, and not getting the job done. Getting them to follow through with the warranty was even more difficult. Proposed to call back, but never did. I would highly encourage you not to use this company - it's no wonder they have such poor ratings.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Kenneth B.
07/2016
0.5
They do not keep their scheduled appointments. The only thing they have done so far is to change the start dates. If they do not keep the latest start date, July 5, 2016, I will cancel the contract.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Micheline M.
06/2016
5.0
The team was very professional, on time and easy to work with. They had some really great ideas and completed the project within 3 days in the promised time. Very clean and tidy hard workers. I would be happy to refer them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cathy S.
06/2016
5.0
Highly recommend. Job was completed on the date promised and we are very satisfied with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lynn R.
02/2016
5.0
The personnel were pleasant and easy to work with. We had somewhat rough ideas regarding what we wanted and they were able to put it all together in something that made sense and made us happy. We had them do lots of pavers, lawn, rock, trees and other plantings in both front and back for our new home. We are extremely happy and were blown away by the speed of the work -- there were about 10 workers on site and the work was completed in less than 2 days, so we didn't have dirt, rocks, etc., sitting around for days on end. I would definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Deborah C.
01/2016
4.0
I never give 5 stars to anyone. That said, they were very easy to work with and did the job in the time frame they said. I am pleased with their work and would recommend them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
William E.
10/2014
0.5
I would NOT recommend this company to family, friends or neighbors.
Rating Category
Rating out of 5
quality
1.0
value
2.0
responsiveness
0.5
Jean E.
05/2014
2.0
The crew did more than cap the no longer needed sprinklers. Now none of the sprinklers work. They also covered over 2 meters. I sent an email to the company but have not received a response.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
1.0
Donna J.
03/2014
5.0
Everyone completed their work with professionalism and attention to detail. I was amazed that they were able to complete the job in one day. I would certainly recommend their services to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bruce T.
04/2013
N/A
Outdoor X Scapes, Inc. provided an excellant finished flagstone walkway as well as customer service during the entire project. So much work was accomplished each day they were on site. I have already given two neighbors information regarding Outdoor X Scapes, Inc and other people that have just stopped to say how impressive it is and have also asked for the company that handled the install and who my contacts were. I have other projects in the works and will give Outdoor X Scapes, Inc a call when ready.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda V.
02/2013
N/A
It would be nice to have a little more contact from the salelsperson after you give him your money. There is a lack of communication between the salesman's promises and the work crews, including the site manager. The company promises the site manager will always be on site but that is not true. The work is very high quality. A lot of bang for your buck. Good company to work with. I am very pleased and would definitely hire them to do additional work for me.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Lance R.
11/2012
N/A
We were looking to have a patio completed in our back yard in late August and had a specific design which we came up with and a several week time frame available to us for the completion of the job. Outdoor X Scapes, Inc. was able to perform the work in the time frame that was available to us. We were and are completely astounded by the quality and accuracy of their work. They were able to create our on paper design and complete it in in only a few days. They were extremely professional and the artistry they used to create the patterns we requested. Well! We are truly amaized! Our patio is absoluty gorgeous and even our neighbors loved it
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jerry D.
07/2012
N/A
Dave, Jesse and the whole crew were very friendly and cooperative though out the process. They turned a desert jungle into a beautiful paradise in three days. They were very fast and effective in getting the job done. They had ideas I liked and they listened to mine and everything came together very nicely.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wallace R.
04/2012
N/A
They are not done yet.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Rhonda E.
06/2011
N/A
They were on time and very courteous. Also very knowlegable in their craft. I provided materials from a previous project and probably paid too much for the srevice they provided. My mistake though. I was working with their sales rep and indicated my urgency. Finished project looks great and I get glowing comments from those who have seen the work.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Charleen S.
06/2011
N/A
Dave,Carmen and Jesse were great! I was very pleased with the information and ideas I received from Dave. Jesse and his crew executed the work proficiently. Carmen, in the office was friendly and all were very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Helmut P.
04/2011
N/A
friendly, knowledgeable, and on time --- I am happy with them
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Melody T.
04/2011
N/A
The company is TERRIBLE about returning calls and keeping to schedule, but if you are able to stay on top of the project, then the finish product is great.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
3.0
Yes, I recommend this pro
amson a.
04/2011
N/A
i really good to help people to clean and everythings..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Susie H.
03/2011
N/A
I don't know how the value is for the money, because I didn't look around that much. I was happy with the service pretty much.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
John S.
10/2010
4.0
My project was a small one but they did an excellent job.