Founded 1983 • With Angi since January 2005
For the quickest response, please call us directly! At Noble Refrigeration we take a different approach to service maintenance and repair… We look it from your side! Yes you, the customer! Every home is viewed as if we were in your place. This relieves you that you will not be hard sold into buying equipment or parts you don’t need. Only must have repairs are recommended. But the highest valued service money can buy. When have your ever seen that before! We take pride that our products and services are the highest quality in the industry. But at an affordable cost to you. Technology is constantly changing. The need to be on top is of utmost importance. The practices that came into effect in 1983 are still alive and well today. Founded by John Noble Sr, John Noble III and Richard the business plan has always been from word of mouth. Not expensive television and radio ads. But the hard way, the honest way. And this concept has worked. Our customer base has grown every year. And the rest is history, great reviews, great service, caring business practices. The effect of looking at the customer first makes us the right choice for you. With a wide gallery of different home builders in the phoenix metro area each home is unique. With that in mind the clients are put first. Not our pocket. We know it sounds too good to be true, but if you contact us you will realize you can trust your ac guy! Like our slogan says “Our Family name, Your Family’s Comfort” LICENSE #S: RESIDENTIAL: 111909. COMMERCIAL: 154980. ASK ABOUT ANGIE'S LIST DISCOUNT.
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HVAC Companies (214)air duct cleaning (1)
Showing 1-25 of 215 reviews
Judy Q.
02/22/2023
They sold me a 4 year old A/C unit as new! All worked fine until 7 years later, then the A/C wouldn't come on. I called Noble Refrigeration and Richard sent Kegan to look at it. Kegan told me on 8/29/2022 they didn't have the part so he bypassed it and charged me $200. He told me when he checked he found the 10 year warranty had expired. I showed Kegan my original receipt that John had written 10 yr warranty for parts on it, dated 12/15/2015. Kegan told me to call Richard about the warranty and when I did Richard said he would get back to me. I guess their Customer Service Ends after you finish a call with them, for he never called me back After I realized I was never going to get a call back, I called again on 12/12/2022 and Richard asked me to send him a copy of my receipt and the cover of the Warranty Book with the serial number on it. (It appears he didn't do anything since my call in August). Richard said he would call the manufacturer and get it straightened out. I followed up again on 12/15 and 12/21, getting no results. Since it appears they aren't very vigilant about my needs, I figured I certainly wouldn't be thought of the week of Christmas. Well, here we are now on 2/22/2023 and I haven't received any response from Noble Refrigeration in any way. Obviously, they have not any intention of doing anything!
Description of Work
Fix the low pressure switch - never done
Category
heating & air conditioning/hvac
Cost
$200
Evan V.
06/17/2022
John Noble first came by my house to do an evaluation of my existing HVAC system and give me a quote on a new one. He was professional and honest in his assessment and recommendation of what he would install. He also gave me a far better price than 2 other quotes I received. The team that came to install the unit was polite, professional, and worked hard to get the job done. They let me inspect the installation prior to leaving and were able to address all of my questions. They even installed a new Thermostat (that I had previously purchased) per my last minute request and they did it without hesitation. The unit has been installed for about 3 months now and we are extremely satisfied. Overall, a great experience. I would definitely hire them again and recommend them to anyone who is looking for a smaller, more family-oriented business. Thanks again Noble!
Description of Work
Replacement of Existing HVAC Unit
Category
heating & air conditioning/hvac
Cost
$8,950
Hire Again?
Yes
Charles Z.
12/08/2020
Carl S.
06/25/2020
Purchased an A/C unit from them and theyve been doing our maintenance on it. Had a problem with a suction vibrating against the frame which they came out and fixed and said it was good that we called because it would be created bigger problems if it wasn't fixed. 2 days later the noise was back. Called them back and they said they wouldn't fix it unless the roof was cleaned. This is a townhouse complex and getting management to do such a thing is next to impossible. It was very unprofessional for them not to follow thru on something we paid them to fix.
Description of Work
A/C maintenance
Category
heating & air conditioning/hvac
Cost
$75
Service Provider Response
Yes the roof and the air conditioner is covered in pigeon feces. Our tech sent me pictures and I told him it was unsafe and the needed to have it sanitized before we could come back. Sorry about the homeowners association but we can't work in that environment. Thx John NobleKyle F.
05/04/2020
Everything went great. We had the original unit from 1995, and it was time to replace it with something new before summer hit. Given the current situation the crew all practiced distancing and wore masks and gloves when entering the house. Prior to the work, John answered all of my questions via email very quickly. On the day of service everything went well, and they were done by noon. Overall they were very helpful and very attentive to all questions and concerns. Great to work with!
Description of Work
AC Unit replaced
Category
heating & air conditioning/hvac
Cost
$7,092
Hire Again?
Yes
Graeme H.
05/01/2020
After being told to wait 36hrs with no air conditioning (with an elderly mom with COPD). We called Noble. Guy was here within a couple hours. Turns out we need a new part, but he was able too get in working in the meantime, and charged nothing for the visit. Very grateful!
Description of Work
Air Conditioner was dead.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Rhonda W.
08/21/2019
Said nothing was wrong with the unit it was just hot weather and charged me $50 to look at it. Never said there was a fee involved until after he came out. I then called another company and found the a/c need to be replaced.
Description of Work
2013 called to have them look at my a/c that would not shut down and temperature would not go below 95 degrees.
Category
heating & air conditioning/hvac
Cost
$50
Service Provider Response
We are trying to understand this review. This was 6 years ago? We obviously would not have said there was nothing wrong with the unit if it would not shut down and not go below 95. Why is this being posted now? Thx JohnMike B.
05/20/2019
Mike B.
05/20/2019
Donny was on-time, friendly, knowledgeable and answered all questions that I had. He did a detailed inspection. My AC unit is on the ground, air handler/furnace in the attic. He inspected both. Did some extra work clearing my condensation line.
Description of Work
Preventive maintenance
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Thanks so much for your business. We really appreciate itDavid J.
03/09/2019
Kenneth F.
01/16/2019
Arrved on time. completed work in a professional matter. completed on time and took into consideration our requests. We were very happy with whole project and how it was handled. We recommend this contracto!r
Description of Work
new air conditioning and heating unit installed
Category
heating & air conditioning/hvac
Hire Again?
Yes
Katherine K.
12/17/2018
We got an appointment the next morning. They were right on time, called ahead to let me know eta. Richard diagnosed and fixed the issue right away, and did a system check to make sure we were all good. Great service, fair price, good guys. Definitely recommend.
Description of Work
My elderly mother’s heat stopped working - needed fast service.
Category
heating & air conditioning/hvac
Cost
$100
Hire Again?
Yes
Service Provider Response
Thx so much for your businessPam W.
06/19/2018
The installation was smooth, no glitches. Great family-owned company with personalized service, prompt responses, and reasonably priced products and services. John did a great job of replying promptly to my texts, emails and phone calls. They arrived early for the install, prepared and ready to get the job done. I highly recommend this company.
Description of Work
New AC/Heating system
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Thank you so much [Member Name Removed]. We really enjoyed installing your new system for you. Enjoy the rest of your summer.Bruce O.
06/17/2018
They were "Not interested", so I moved on.
Description of Work
AC Unit Installed.
Category
heating & air conditioning/hvac
Service Provider Response
This customer asked if we would install equipment he bought online. Without getting into all the possible liability complications we said we do not install equipment which we do not know where it came from we declined. To add a review on here about being unhappy about that is unfair.Virginia S.
05/02/2018
Great. Gave me a window of 9-11 am and came about 10:30. Called to let me know how close he was. Checked everything with very minor maintenance. Found our condensation pan by the air handler was not installed correctly, which probably saved us a flood if the pan overflowed. Donnie was the tech and he was excellent.
Description of Work
A/C and heat pump checkup on 2 year old Trane
Category
heating & air conditioning/hvac
Cost
$76.5
Hire Again?
Yes
Service Provider Response
We thank you for your patience. Have a great day :):)Bill Q.
04/29/2018
Pam L.
08/07/2017
Margaret S.
08/01/2017
After our home protection company suggested I call an outside HVAC provider since they did not anticipate having someone able to come to our house for one week, I called Noble Refrigeration because of the many positive reviews on Angie's List, To those positive reviews, I add mine. My 7:30 p.m. call was returned by, I believe, John Noble within five minutes of my leaving a message. Because one of our A/C units had stopped working in the height of the Phoenix summer, we considered this an emergency ... and, fortunately, Noble Refrigeration treated the situation as one. We were told someone would be at our home the next day between 9 and 12, and someone was here promptly around 10:30 a.m. The cause was only one blown fuse (we have two for the unit,) but the repairman replaced both fuses, also noting what appeared to be a slightly loose connection and tightening that in the process. (We now have a spare fuse - used, but better than NO spare fuses, which is what we had before the visit.) And the price for doing so was exactly what we would have paid the home warranty company for the visit, so we consider that the price paid for the work was quite reasonable. We certainly would use Noble Refrigeration again and highly recommend their services to anyone considering them.
Description of Work
Check our a/c, which had stopped running, and ultimately replace a fuse and tighten the fixture.
Category
heating & air conditioning/hvac
Cost
$65
Hire Again?
Yes
Lucille W.
07/30/2017
It was excellent service. I highly recommend this company. I’ve used them for years. It’s a family owned operation and you get that kind of treatment you expect. They did an excellent job. It just happened to be at the wrong time.
Description of Work
I bought a brand new unit.
Category
heating & air conditioning/hvac
Cost
$4,800
Hire Again?
Yes
Juergen R.
07/08/2017
The experience was really good, it is definitely a first class company. Fast response and when and they tell you what has to be done and they do it. When you call them they show up the day you call them.
Description of Work
Had a small repair on a small air conditioner unit.
Category
heating & air conditioning/hvac
Cost
$500
Hire Again?
Yes
Jessica N.
07/07/2017
Within 90 minutes of calling they had a tech at the house who corrected the issue very quickly. He also did a great job of performing preventative maintenance while he was onsite.
Description of Work
Our air conditioner stopped working today and we called Noble.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Thai F.
06/26/2017
Called me and took time to explain the issues seen. Got authorization from me to perform the work. It was an overall good experience.
Description of Work
A/C service/troubleshooting. Upstairs A/C unit was shutting on and off. According to them, both units were overcharged. A previous company overcharged the units.
Category
heating & air conditioning/hvac
Cost
$150
Hire Again?
Yes
Alberta F.
06/12/2017
This organization is professional and honest. I have used them on two other homes and will use them again.
Description of Work
Correct a new thermostat that was not installed correctly.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], we are happy we can keep your business. Thank you so much:)Terri D.
06/07/2017
They did the job quickly and professionally and the cost was way below the other estimates we received. We were very happy with the job they did and since then we've called a few times to ask a question and John has been very happy to help us each time. They recently came out to do a maintenence check and were very thorough with that as well. We intend to use them again for whatever air conditioning problem might come up and highly recommend them.
Description of Work
In Sept. 2015, John and his crew installed a new air conditioner.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
So glad we are able to help you. I really thank you for the review. JohnSusan C.
05/20/2017
This company was available to me on a weekend when I called, arranged an appt. early in the week, family owned, super nice, skilled, and fairly priced. I highly recommend them.
Description of Work
We needed a an air/con repair and then later new compressor for a roof unit.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
We thank you so much for your business :)Phone
Address
6020 W Gambit Trail 11417 n 51 dr
Phoenix, AZ 85083
Website
http://www.noblerefrigeration.net?utm_source=angieslist.com&utm_medium=weblink%20from%20Angie's%20list%20click%20on%20profile%20page&utm_campaign=Angie's%20list%20click%20from%20profile%20pageOther Information
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